General Information
Job Description | STDT LIFE DEV SPEC 2 | Working Title | Program Coordinator |
---|---|---|---|
Job Code | 004563 | Grade | 18 |
Department Name | LGBT Resource Center - D01175 | Department Head | Nancy Tubbs |
Supervisor | Toi Thibodeaux | Effective Date | 03/27/2023 |
Position(s) Directly Supervised
Job Code | Title | FTE |
---|---|---|
004922 | STDT 1 | 1.96 |
Generic Scope
Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
Using professional student services theories and concepts, performs a limited range of duties and responsibilities within a Student Life program. Works independently to provide information and interpretation of clearly defined policies, procedures and regulations. Receives direction regarding more complex issues and/or program(s). Identifies individual student needs for programs and services and advises on appropriate programs and resources. |
Department Custom Scope
Under the guidance of the Assistant Director of the LGBT Resource Center, the Program Coordinator collaborates with the center staff to identify and respond to students? interests, issues, needs, and concerns. The Program Coordinator develops and coordinates a peer education program focused on LGBTQ+ knowledge, culture, and issues. Maintains operations within the center, including access to CyberCenter and Library resources; and helps maintain an appropriate climate within the center space. The Program Coordinator prepares materials for the LGBT Resource Center social media, marketing, and promotion. The Program Coordinator also helps to plan, implement, and evaluate cultural and educational programs and trainings. The incumbent supervises student employees, interns, and volunteers. |
Education & Experience Requirements
Education Requirements
Degree | Requirement |
---|---|
Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
Experience | Requirement |
---|---|
2 - 4 years of related experience. | Required |
License Requirements
License | Requirement |
---|---|
Valid Driver's License | Required |
Certification Requirements
Certification | Requirement |
---|
Educational Condition Requirements
Condition | Requirement |
---|
Key Responsibilities
Description | % Time |
---|---|
Under the guidance of higher level specialists resolves non-complex individual cases regarding student affairs or student life.
|
20 |
Works with outside agencies to refer students to work in public service roles; identifies resources for student volunteer opportunities.
|
20 |
Serves as an advisor to a small student service operation (e.g., Bike Shop) which may include training students and staff, preparing budgets, and performing fiscal analysis.
|
20 |
Provides transactional advising and guidance to student leaders participating in student government, co-curricular programs and/or organizations on non-sensitive issues. Facilitates student development in leadership, communication skills, project coordination and in establishing goals.
|
15 |
Maintains relationships with internal and external organization stakeholders important to program success.
|
10 |
May provide recommendations and suggestions for changes and/or development of new activities and services. | 5 |
Provides basic support services for a student program(s) and/or provides basic academic support services for a residential complex, which may include working in the following areas: a tutoring program, an on-site computer facility, a course/learning skills program, and a faculty involvement program.
|
5 |
Other duties as assigned. | 5 |
Knowledge, Skills & Abilities
Knowledge/Skill/Ability | Requirement |
---|---|
Skills in service orientation, active listening, critical thinking. | Required |
Abilities in problem identification, reasoning. | Required |
Knowledge and understanding of sexual orientation and gender identity theory and issues, especially pertaining to college student populations. | Required |
Basic knowledge of advising and counseling techniques. | Required |
Interpersonal skills. | Required |
Ability to multi-task, verbal communication, written communication and organization skills. | Required |
Ability to work with individuals and groups with a wide array of identities and life experiences, including gender, disability, class, race/ethnicity, sexuality, culture, religion, etc. | Required |
Ability to exercise independent judgment, communicate and interact successfully with students, staff, faculty and guests. | Required |
Ability to serve in a customer service capacity, including on the telephone, in person, and using electronic communication systems, exercising tact and diplomacy with emphasis on flexibility and professionalism. | Required |
Skill in maintaining equanimity in the face of resistance, indifference, or hostility. | Required |
Skill in working independently and following through on assignments under close supervision, while working in an environment with frequent interruptions. | Required |
Ability to maintain confidentiality at all times. | Required |
Understanding of University rules and regulations. | Preferred |
Knowledge of University processes and procedures. | Preferred |
Knowledge of common University-specific computer application programs. | Preferred |
Skills using social media platforms. | Preferred |
Special Requirements & Conditions
Special Condition | Requirement |
---|---|
Overtime | Required |
Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
Travel | Required |
Travel Outside of Normal Business Hours | Required |
Other Special Requirements & Conditions
|
Level of Supervision Received
Supervision |
Environment
Working Environment
Campus |
Other Requirements
Items Used
|
Physical Requirements
|
Mental Requirements
|
Environmental Requirements
|
Critical Position
Is Critical Position: Yes |