General Information
| Job Description | STDT LIFE DEV SPEC 3 | Working Title | Program Coordinator |
|---|---|---|---|
| Job Code | 004564 | Grade | 19 |
| Department Name | Chicano Student Programs - D01167 | Department Head | Estella Acuna |
| Supervisor | Arlene Cano Matute | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Using knowledge and skills as a seasoned, experienced Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral. Works independently under general supervision to provide information and interpretation of complex policies, procedures and regulations. Identifies and responds to student needs for programs, services, and crisis intervention. |
Department Custom Scope
| A unit within the portfolio of the Vice Chancellor of Student Affairs, Chicano Student Programs (CSP) is an essential department that provides academic support services, mentoring/leadership development, co-and extra-curricular programming, K-14 outreach and non-academic counseling among other things, for all UC Riverside students with an emphasis on Chicano Latino scholars. In collaboration with the Director & Assistant Director, the program coordinator develops, plans, implements and evaluates programs, services, initiatives and activities for Chicano Student Programs (CSP). The Program Coordinator is responsible to plan, implement, market and evaluate cultural and education programs related to Chicano Latino students; coordinate outreach efforts targeted to K-12 and community college students; coordinate cross cultural programs with other campus departments; provide support and assistance to Chicano Latino student organizations; assist in recruitment, training and supervision of peer mentors with a focus on mentorship to Chicano/Latino students at large; and act as an advocate for student concerns. The incumbent independently analyzes campus wide needs to develop a programmatic response, serving as a subject matter expert pertaining to Chicano/Latino undergraduate and graduate student success. The Program Coordinator will be responsible for the student intern selection process, supervision, training and day-to-day work flow management for the interns, mentor volunteers and delegates. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Master's degree. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Demonstrated experience with student development practices in higher education and mentoring/empowerment of students. | Preferred |
License Requirements
| License | Requirement |
|---|---|
| Valid Drivers License | Required |
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Independently provides the full range of support services for a student program(s) and/or provides the full range of academic support services for a residential complex.
|
35 |
| Independently resolves moderate complex individual cases regarding student affairs or student life. | 10 |
Develops and maintains relationships with internal and external organization stakeholders critical to program success.
|
10 |
Provides ongoing transformational advising and development to student leaders participating in student government, co-curricular programs and/or organizations on a wide range of issues. Advises student leaders on complex and sensitive issues. Brings extensive knowledge to a student generated field of interest and supports, guides and mentors students in formulating projects related to those issues. Guides students in interaction with campus leaders and represents students on these issues when appropriate. Coaches student leaders on communication and leadership skills.
|
10 |
| Coordinate outreach efforts targeted to Chicano/Latino K-12 and community college students, including but not limited to Community College Day, Chicano/Latino Youth Conference, PACE Summer Residential program and various school visits. Shape outreach activities to facilitate student development for undergraduate students who participate. | 10 |
| Provides recommendations, reports, and metrics on feasibility of new and current programs. | 5 |
Administers a limited public service program, providing such services as working with outside agencies to refer students and develop programs to work in public service roles; identifying resources for student volunteer opportunities; matching student volunteers with outside public service agencies. Provides education, training and reflection opportunities to students engaged in public service.
|
5 |
| May supervise clerical and/or student staff. | 5 |
| Assist in making presentations to the UCR campus and surrounding communities to promote awareness and understanding of the issues facing the Chicano/Latino community, especially as related to higher education. | 5 |
| Act as an advocate for student concerns. With the staff provide effective leadership and assist others in responding to student needs, crises, and concerns. Provide one-on-one support and crisis management for students in distress. Refer students, faculty and staff to appropriate campus and community resources. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Strong program, planning, organizational and time management skills sufficient to independently set priorities, coordinate and complete a number of competing assignments with established deadlines. | Required |
| Thorough knowledge of advising and counseling techniques. | Required |
| Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. | Required |
| Skill in creating and facilitating interactive presentations and workshops from inception to completion. | Required |
| Knowledge of student issues impacting a campus population, including national trends, policies, and concerns affecting Chicano/Latino college students. | Required |
| Abilities in project management, problem identification and reasoning skills. | Required |
| Thorough knowledge of Student Affairs/Student Life specialization. | Required |
| Ability to develop original ideas to solve problems. | Required |
| Skill in working as part of a team and collaborating with colleagues. | Required |
| Demonstrated ability to work with individuals and groups with a wide array of identity and life experiences, including gender, disability, class race/ethnicity, sexual orientation, culture, religion, etc. | Required |
| Knowledge, sensitivity and understanding of the social, political, personal and cross-cultural needs, concerns and interests of Chicano/Latino students of intersecting identities in the campus community and thorough understanding of Chicano Student Programs mission, vision and values. | Required |
| Knowledge of diversity, equity and inclusion including an understanding of the historical and social context of diversity, equity and inclusion, and of the intersections of identities including but not limited to: race, ethnicity, gender identity and expression, sexual orientation, religious, ability, and class background. | Required |
| Ability to develop educational programs, including diversity training development and facilitation. | Required |
| Demonstrated skills in establishing and sustaining effective working partnerships with a diverse group of staff, faculty, and administrators in non-profit, legal, and social service agencies and a volunteer base. | Required |
| Bilingual (Spanish/English) | Preferred |
| Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. | Preferred |
| Knowledge of the methodologies used to enhance student achievement, such as collaborative learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring, and advocacy. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Travel | Required |
| Travel Outside of Normal Business Hours | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |