General Information
| Job Description | LOCKSMITH | Working Title | Access Control Mechanic |
|---|---|---|---|
| Job Code | 008266 | Grade | |
| Department Name | Maintenance Services - D01201 | Department Head | Christopher Pillen |
| Supervisor | Jason Williams | Effective Date | 05/08/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Department Custom Scope
| The Access Control Mechanic performs journey-level access control and locksmith services throughout the UCR campus to ensure the safety and security of the campus community. Installs, programs, troubleshoots, repairs and maintains a variety of networked access systems and stand-alone access systems. Creates and maintains multi-level master key systems, cuts and issues keys, maintains accurate key holder records; re-keys locks as needed, cuts and re-issues necessary keys. Installs, repairs and replaces building, door and mechanical hardware. Installs, modifies, troubleshoots and maintains surveillance equipment; maintains and monitors related surveillance systems. Provides other security and access control support, including building access, safe access, and access procedures for operational closures. Maintains clear and accurate documentation of all inspections, testing and maintenance(corrective and/or preventative) performed. Updates equipment documentation, specifications and drawings, as needed. Reviews and updates all shop logs, both paper and electronic according to updates and changes. Responds to emergency situations to mitigate and/or resolve immediate access control concerns or safety issues. Reviews and creates blueprints/drawings, and specifications for new construction and retrofit/renovation projects according to building code requirements. Responds to emergency situations during or after hours for the purposes of resolving immediate safety concerns. Performs all job duties in adherence with University and departmental safety guidelines. Maintains a positive attitude and communicates effectively with colleagues, supervisors, staff, faculty and students. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| High school diploma or equivalent. | Required |
| Completion of a certified apprenticeship program. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 years of journey-level experience in one or more of the trades involving access control or locksmithing, and/or completion of a certified apprenticeship training; or an equivalent combination of education, training and experience. | Required |
| Experience to install, modify, repair and replace a variety of networked access systems and stand-alone access systems. | Required |
| Experience to program, troubleshoot and operate different types of access control systems and software with ability to repair and/or correct connectivity and operational issues. | Required |
| Experience to work on, repair and troubleshoot electrical circuits with voltages up to 120 volts. | Required |
| Experience to install, replace, repair, troubleshoot and maintain surveillance equipment such as IP cameras, analog cameras, and DVRs. | Required |
| Experience to install, modify, repair and replace building, door and mechanical hardware. Experience troubleshooting and repairing of ADA/Auto doors and related hardware. | Required |
| Experience performing skilled locksmith duties to install, modify, repair and replace mechanical and electronic locking systems. | Required |
| Experience to create and maintain interchangeable cores and multi-level master key systems, cut keys, and re-core locks. | Required |
| Experience and/or working knowledge of safes with dial and electronic locks. | Preferred |
| Experience in operating shop equipment and tools common to the skilled trade. | Required |
| Experience using and maintaining of electrical and mechanical tools, test equipment, key cutting equipment, materials, and locksmithing hardware (electronic and mechanical). | Required |
| Experience and ability to prioritize work orders, routine work, emergency requests and ability to choose the proper materials or equipment to accomplish work in the most expeditious and safe manner. | Preferred |
| Experience working with a diverse student, staff, faculty and visitor population and ability to provide exemplary customer service. | Preferred |
License Requirements
| License | Requirement |
|---|---|
| Valid Driver License | Required |
Certification Requirements
| Certification | Requirement |
|---|---|
| Certificate of training in locksmithing and master keying from an accredited institution of locksmithing. | Preferred |
| Identiv Hirsch Velocity Certification. | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| LOCKSMITHING: Installs, modifies, repairs and replaces mechanical and electronic locking systems, including: hardwired, stand-alone, battery powered, door, cabinet, desk, cylindrical, mortise, deadbolt, mailbox locks, auxiliary locks, etc. Creates and maintains interchangeable cores A2 & A4 systems, as well as multi-level master key systems; cuts and issues keys. Re-keys as locks as needed, cuts and re-issues keys to users. Installs, repairs and/or replaces building, door and mechanical hardware. Troubleshoots and repairs ADA/Auto doors. Resets sensors, pads, mats and beams, reprograms and/or calibrates door travel, speed and force. Repairs and/or replaces mechanical door closers. Adjusts closing speed, force and backcheck. Ensures proper credentials and/or necessary approvals are obtained in order to grant students, faculty and staff access to buildings, classrooms, labs, gates, etc. Tracks and maintains accurate key holder records; adds, deletes and/or updates information as needed. | 40 |
| ACCESS CONTROL SYSTEMS: Installs, programs, troubleshoots, repairs and maintains a variety of networked access systems and stand-alone access systems, including: Hirsch systems, card-key systems, keypads, magnetic stripe readers, proximity readers, various biometric systems, elevator control systems, and ADA access systems. Monitors and maintains line and low-voltage supply systems, software and servers that support the access control systems; performs troubleshooting and programming to repair connectivity and operational issues. Activates and issues applicable cards, pins, codes, etc. to students, faculty and staff. Ensures proper credentials and/or necessary approvals are obtained in order to grant students, faculty and staff access types, keys, parking lot access, and safe access. Tracks and maintains records of access types, keys, parking lot access, and safe access with applicable user information; adds, deletes and/or updates information as needed. | 35 |
| SHOP SUPPORT: Maintains working knowledge of the proper and safe usage of access control and locksmithing equipment and maintenance skilled trade. Keeps track of shop materials/parts. Performs computer input within the work order system for recording of labor and materials used in work performed; maintains clear and accurate documentation of all inspections, testing and maintenance performed. Updates equipment documentation, specifications and drawings as needed. Cleans truck/shop and maintains organization of materials and tools; performs routine maintenance or coordinates for repair or replacement of tools and equipment, as required. Accounts for shop parts/supplies inventory and reports supply needs to be restocked. Consults with supervisor and/or lead for technical information, as needed. Interprets prints, schematics, wiring diagrams, flow charts and written descriptions of functions and project requirements. Supports maintenance projects and programmatic work assignments. Adheres to the scheduling and completion of work assignments through the work order system. Maintains accurate work order records and completes paperwork in a neat and timely manner. Defines and describes materials, tools and/or equipment, work methods and task sequences. Obtains materials and equipment, as required. Participates in safety and other trainings as required. Performs all job duties in adherence to all University and Departmental safety guidelines. | 10 |
| COMMUNICATION AND CUSTOMER SERVICE: Serves as liaison with clients, relaying their needs and requirements to the appropriate department or supervisor. Maintains a positive attitude and communicates effectively with colleagues, supervisors, staff, faculty and students. Communicates and reports to a supervisor and/or staff regarding any potential issues, not limited to potential safety hazards (e.g. broken glass, regulated materials, damaged steps, excess water, fire, etc.), or liabilities during the day-to-day operations. Contacts Facilities Services teams, as necessary, when further action is required. Responds to customer complaints and requests for information. Works with customer and campus personnel to accurately define the nature of the problem, determine the appropriate course of action, make recommendations and follow up to ensure resolution has been effective. | 10 |
| SURVEILLANCE SYSTEMS & GENERAL MAINTENANCE: Installs, replaces, repairs, troubleshoots and maintains surveillance equipment such as IP cameras, analog cameras, and DVRs. Cleans and adjusts equipment as needed. Monitors and maintains surveillance systems and DVR systems to ensure proper functionality and recording. Pulls video footage as necessary. Installs and/or replaces safes as needed. Installs, replaces and programs electronic safe locks. Drills or manipulates lock on safe to gain entry due to lock failure. Ensures proper credentials and/or necessary approvals are obtained in order to grant students, faculty and staff safe access. Tracks and maintains records of keys, and safe access with applicable user information; adds, deletes and/or updates information as needed. Performs other general maintenance and repair duties as directed. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Ability to work on, repair and troubleshoot electrical circuits with voltages up to 120 volts. | Required |
| Ability to read, write and perform basic arithmetic calculations. | Required |
| Skill in operating shop equipment and tools common to the skilled trade. | Required |
| Ability to install, replace, repair, troubleshoot and maintain surveillance equipment such as IP cameras, analog cameras, and DVRs. Ability to clean and adjust equipment. | Required |
| Willingness and ability to work weekends and holidays. Ability to work occasional scheduled and unscheduled overtime, emergency call-back, and a flexible schedule as needed. | Required |
| Ability to communicate and work effectively with co-workers, supervisors, and the general public, and provide exceptional customer service. | Required |
| Ability to install, modify, repair and replace mechanical and electronic locking systems. | Required |
| Ability to record information accurately as is necessary to perform the job responsibilities. | Required |
| Ability to estimate time, methods and materials needed from construction documents. Ability to read and understanding documents such as complex technical procedures, work instructions, blue prints, plans, manuals, specifications, and diagrams. | Required |
| Ability to effectively communicate and understand safety regulations and hazards. | Required |
| Ability to follow verbal and written instructions. | Required |
| Skill in using and maintaining of electrical and mechanical tools, test equipment, key cutting equipment, materials, and locksmithing hardware (electronic and mechanical). | Required |
| Ability to install, modify, repair and replace building, door and mechanical hardware. | Required |
| Knowledge in safe and proper procedures when hazardous materials are suspected. | Required |
| Knowledge of ADA/Auto doors and related hardware. Ability to repair and/or replace mechanical door closers. Working knowledge of code requirements relating to building access and egress control devices. | Required |
| Ability to create and maintain interchangeable cores and multi-level master key systems, and cut keys; ability to re-core locks. | Required |
| Knowledge and ability to install, modify, repair and replace a variety of networked access systems and stand-alone access systems. | Required |
| Knowledge and ability to program, troubleshoot and operate different types of access control systems and software with ability to repair and/or correct connectivity and operational issues. | Required |
| Ability to monitor and maintain surveillance systems and DVR systems to ensure proper functionality and recording with ability to pull video footage. | Required |
| Knowledge of safes with dial and electronic locks. | Preferred |
| Knowledge of UC/UCR policies and systems. | Preferred |
| Basic knowledge and technical skills with computer programs and applications (i.e. Microsoft Word, Excel, Design Cad 2, etc.). | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Hired candidate must pass a background check through the Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) prior to appointment start date. | Required |
| Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles. | Required |
| Public Driving Record. | Required |
| Overtime. | Required |
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours). | Required |
| Must wear University issued ID badge and uniform. | Required |
| Must successfully complete a pre-employment physical examination prior to appointment start date. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |