General Information
| Job Description | BEH HEALTH COUNSELOR 3 HX | Working Title | Student Affairs Case Manager |
|---|---|---|---|
| Job Code | 004459 | Grade | 21 |
| Department Name | Health & Wellness Case Mgmt - D02047 | Department Head | Denise Woods |
| Supervisor | Laurie Lee | Effective Date | 03/02/2021 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Department Custom Scope
| Under the general direction of the Director of Case Management, the Case Manager plans, develops, organizes, implements, and evaluates a full range of case management services for UC Riverside students; with an emphasis on identifying resources to address student medical, psychological, psychiatric, social, financial and academic needs. Student Affairs Case Management is a member of the Health and Psychological Student Services cluster of the Division of Student Affairs and is committed to supporting student success through optimization of emotional and physical health, through direct service, education, and provision of resources and referrals. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Master's degree in related area or equivalent experience. | Required |
| Post-master's experience in providing counseling and case management to complex clients. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Experience designing and implementing multicuturally sensitive outreach programs and psychoeducational workshops. | Required |
| Case Management in a medical setting. | Preferred |
| Demonstrated commitment and experience with Diversity and Inclusion or experience focused on one of the following communities: LGBTQ+ communities and identities, Black/African Diaspora, Chicano/a and Latina/o/x or Asian and Pacific Islanders. | Required |
| Experience working in a university or college setting. | Preferred |
License Requirements
| License | Requirement |
|---|---|
| Current, valid license in California as an LCSW or LMFT. | Required |
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| Maintenance of appropriate continuing education. | Required |
Key Responsibilities
| Description | % Time |
|---|---|
Assesses clients and determines appropriate therapeutic approach in consultation with other behavioral health professionals as appropriate.
|
60 |
| Consults and collaborate regularly with campus Mental Health and Health Care providers to support and co-manage care for students with high risk mental and physical health conditions, and assist with referrals to community providers. Creates and maintains relationships with community providers, agencies, and services, to ensure effective response to student needs, and a smooth transition of care. | 15 |
Arranges for therapeutic interventions for clients with serious disturbance problems.
|
10 |
Leads educational workshops, support groups and/or retreats for center.
|
5 |
May provide management consultation or coaching to department managers.
|
5 |
| Professional Documentation and Case Management: Completes accurate and concise documentation for all student contacts in compliance with ethical, professional and legal practice. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Thorough knowledge of legal and ethical issues related to patients' rights. | Required |
| Ability to evaluate the progress of therapeutic approach and modify as necessary. | Required |
| Knowledge of business software and specialized applications/systems used in behavioral health settings. | Required |
| Knowledge of electronic medical records systems. | Required |
| Ability to develop and present educational programs and/or workshops. | Required |
| Understanding of intersectionality and how it impacts the daily lives of students. | Required |
| Highly effective verbal and written communication and interpersonal skills. | Required |
| Thorough knowledge and understanding of clinical counseling principles, methods, procedures, and standards. | Required |
| Demonstrated multicultural comptence in mental health service provision. Knowledge of how race, ethnic identitiy, gender, sexual orientation, disability, privlage and multiculturalism related to psychological service delivery. | Required |
| Intrests and focus on diversity and inclusion or demonstrated comprehensive understanding of the cultures and counseling for one of the : LGBTQ+ communities and identities, Black/African Diaspora, Chicano/a and Latina/o/x or Asian and Pacific Islanders. | Required |
| Highly effective problem-solving and critical-thinking skills. | Required |
| Ability to work in a highly collaborative manner with a diverse client group. | Required |
| Knowledge of principles and practices of social work and case management techniques. Advanced psycho-social assessment skills. | Required |
| Demonstrated ability to direct, organize, and prioritize workload to meet required deadlines and department objectives. | Required |
| Knowledge of Riverside/San Bernardino area social services networks. | Required |
| Expertise in suicide prevention services and programs. | Required |
| Ability to maintain confidentiality at all times. | Required |
| Skill in establishing and maintaining cooperative working relationships. | Required |
| Skill in preparing comprehensive and in-depth analysis of complex, sensitive, and multi-faceted issues, particularly under tight time constraints. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Expectation of availability after hours or on weekends to serve the occasional emergent needs of students and campus challenges/crises. | Required |
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
Other Special Requirements & Conditions
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|
Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |