General Information
| Job Description | STDT SVC ADVISOR 3 | Working Title | Immigration Specialist and International Student Advisor (On-Site/Hybrid) |
|---|---|---|---|
| Job Code | 004575 | Grade | 19 |
| Department Name | Outreach & Engagement - D01070 | Department Head | Kevin Vaughn |
| Supervisor | Jason Daily | Effective Date | 07/03/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Using skills as a seasoned, experienced student services professional, provides the full range of student services within an organization such as an academic department, school, or college. Independently advises students and resolves student services-related issues on the full range of academic issues inherent within the organization. Advises faculty and management on a variety of student issues. Works with the department's/school's/college's management to recommend changes to policies, practices, and procedures. Guidance on issues requiring in-depth knowledge of specialized programs is provided by offices specializing in those fields, e.g., the financial aid office, graduate division, or student learning center, OR by the chair/dean and faculty of the department/school/college. May administer funds for student programs. |
Department Custom Scope
| Under general supervision of the Director of Global Recruitment and Admissions, the Senior International Student Advisor serves as the primary advisor regarding policies pertaining to the international student population at UCR University Extension. The advisor maintains accurate and complete student records as required by the U.S. Department of Homeland Security (DHS), Department of State (DOS), and Department of Education (DOE); communicates with students and staff regarding federal regulations as they pertain to program participants and institutional policies; develops and implements resources, materials, and presentations to effectively provide information to students and exchange visitors regarding relevant rules and regulations for F-1, B1/B2, visa waiver, and J-1 visa holders throughout their participation in programs; stays current with federal regulations and guidance through participation in government webinars, NAFSA forums, and conferences; counsels students regarding nonimmigrant status issues including nonimmigrant documents, school transfer, program change/extension, travel, termination, and withdrawal; Serves as primary contact for international students who need assistance with matters affecting their immigration, including personal, social or behavioral. Provides crisis intervention to students and exchange visitors when academic, attendance, or behavioral issues may affect status. Assists with other student and student life advisor functions as needed and supports orientation and programming efforts in the areas of immigration, acculturation, student life, academics and career. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Advanced degree in related area. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Experience with non-traditional academic programs in a college/university setting. | Preferred |
| Experience studying or working abroad. | Preferred |
| Experience in advising both J and F nonimmigrant students. | Required |
| Proficiency using a CRM system to support immigration advising services. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| NAFSA F-1 Student Advising for Beginners | Preferred |
| NAFSA J-1 Exchange Visitor Advising for Beginners | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Applying professional student services concepts, provides the full range of student services to student population served by the organization.
|
60 |
Recruitment and Admissions: Plans and implements outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for degree eligibility; initiates and arranges student recruitment visits.
|
10 |
Student Orientation: Oversees and may conduct orientations of new students.
|
10 |
Plans, designs, and provides workshops for students, such as information about the organization, or academic strategies and enrichment programs.
|
10 |
| Academic Advising: Advises faculty on departmental/school/college and university policies and procedures; reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/ dean and faculty, and with other departments. | 5 |
Career Counseling: Advises department/college/school students on the job market process, and the standards and norms specific to the student's field of study; advises on summer internship programs; develops and maintains network of departments and regional firms interested in hiring summer students.
|
5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Understanding of the federally-mandated Student and Exchange Visitor Information System (SEVIS) as required by the U.S. Department of Homeland Security. | Required |
| Working knowledge of advising and counseling techniques. | Required |
| Ability to multi-task; verbal and written communication skills. | Required |
| Demonstrated track record of creating remarkable customer service experiences. | Required |
| Multicultural competencies; ability to work with diverse populations. | Required |
| Knowledge of federal rules and regulations involving international students in F-1 status. | Required |
| Knowledge of federal rules and regulations involving international exchange visitors in J-1 status. | Required |
| Interpersonal skills. | Required |
| Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. | Required |
| Solid verbal and written communication skills. | Required |
| Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars. | Required |
| Ability in problem identification and reasoning; ability to develop original ideas to solve problems. | Required |
| Fluency in a language other than English. | Preferred |
| Understanding of University rules and regulations. | Preferred |
| Knowledge of University processes and procedures. | Preferred |
| Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| U.S. citizenship or permanent residence as required by the U.S. Department of Homeland Security and U.S. Department of State. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Hybrid/remote position. Employee required to work on-site as business needs dictate. |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |