General Information
| Job Description | HEALTH PROFNS EDUC SPEC 2 | Working Title | Medical Education Quality Coordinator |
|---|---|---|---|
| Job Code | 004390 | Grade | 19 |
| Department Name | Undergrad Medical Ed - D02005 | Department Head | Pablo Joo |
| Supervisor | Natasha Westenberger | Effective Date | 03/06/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
| Applies acquired skills, process, and policy knowledge to support professional health education program learners. Coordinates program operations, which include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation. |
Department Custom Scope
| This position provides essential and high-level analytical support for functions and day-to-day operations in the School of Medicine (SOM), Office of Medical Education. The incumbent will work collaboratively within the Office of Medical Education Quality & Integration (OMEQI) in Continuous Quality Improvement (CQI) initiatives, which relate to the Liaison Committee on Medical Education (LCME) standards and accreditation processes, research, coordinating and implementation of all databases, events, dashboards, and documents. Many of these duties are complex in nature and require considerable judgment, initiative and professionalism. The incumbent will also use excellent communication skills as the focal point for communications with students, staff, and faculty. They will also provide staff supportt to essential subcommittees within the School of Medicine, inclusive of but not limited to preparing necessary files, preparing agendas, data collection, taking minutes, following up on action items, and handling routine correspondence. The incumbent is expected to use mature judgment, informed decision making, work independently, concern for detail and timeliness, as well as appropriate discretion to deal with complex, confidential and sensitive issues. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| Demonstrated experience in a school of medicine, medical center or similar environment. | Preferred |
| Demonstrated experience and expertise with computer software (Microsoft Word, Excel, Powerpoint, and Outlook) and office equipment. | Required |
| 2 - 4 years of related experience. | Required |
| Previous experience in an academic environment. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Maintains program files and data, which may include individual learner files as well as program accreditation documentation in accordance with relevant regulatory and University policies.
|
25 |
Ensures administrative, financial and other program operations are compliant with accreditation standards, University policy, and other regulatory requirements. Prepares reports and follows up as necessary.
|
25 |
Fosters an environment of collaboration between various health professions education specialties and programs. Participates in program and/or departmental work groups, teams, task forces and committees to support ongoing health professions education program functions.
|
20 |
| Staffs the Continuous Quality Improvement Committee for Medical Education, preparing and distributing meeting agendas and other materials, taking minutes, and following up on action items as needed. | 10 |
| Assists with logistics and coordination for program social events and/or educational activities, which may include recruitment; orientation; graduation; conferences; and simulation and/or other assessment activities. | 5 |
| Maintains program communication resources, which may include maintaining the program website to ensure updated information and program requirements; generating informational brochures; creating and updating program or course syllabi; assisting with journal submissions; manage program marketing and collateral production; and maintaining email and address lists. | 5 |
| Responds to inquiries from learners and faculty regarding educational technology and systems. Trouble shoots and triages issues. Assists in monitoring and reviewing the user experience. | 5 |
| Assists with a variety of projects to provide solutions to improve educational or administrative operations. May work with others to achieve project objectives. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Ability to function independently and take responsibility for results; organize workload with close attention to detail and accuracy; manage multiple tasks and timelines. | Required |
| Ability to make appropriate decisions following established policies and procedures. | Required |
| Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners. | Required |
| Applies acquired job skills, policies and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. | Required |
| Exercises judgment within defined procedures and practices to determine appropriate action. | Required |
| Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars/schedules requires extremely well organized and detail oriented precision. | Required |
| Skill in independently researching questions and making appropriate contacts when problem solving. | Required |
| Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems. | Required |
| Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner. | Required |
| Ability to maintain confidentiality at all times and to handle sensitive/confidential information, issues and requests. | Required |
| Knowledge of educational technology and systems. Ability to troubleshoot and triages related technology issues. | Required |
| Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry. | Preferred |
| Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program. | Preferred |
| Knowledge of University of California policies and procedures. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
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Level of Supervision Received
| Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |