General Information


Job Description PROCUREMENT ANL 4 Working Title Procurement Concierge Relations Manager
Job Code 007738 Grade 23
Department Name Accounting - D01100 Department Head Bobbi McCracken
Supervisor Asirra Suguitan Effective Date 05/08/2023
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

Custom Scope
Uses skills as an experienced procurement professional. Works on assignments that are diverse and complex in nature, and requires strong analytical skills necessary to compare and contrast purchasing options. Demonstrates good judgment in selection methods and techniques. Makes independent purchasing decisions. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Identifies risks and responds accordingly. Regularly works on highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

Department Custom Scope
The Procurement Concierge Relations Manager serves as a central resource reporting to the Assistant Controller and working closely with the Chief Procurement Officer to support the campus community with procurement activities and processes. As a procurement professional, this position liaises with with various campus partners to provide information, support, training, and problem resolution to achieve efficient and effective procurement processes and support the procurement of goods and services. The position creates, develops, and tracks metrics and Key Performance Indicators to streamline and validate improvements and/or identify areas needing improvements as part of the procurement life cycle. This position will also be involved in the new Impact23 financial system implementation, serving as a subject matter expert and liaison for the University business needs related to procurement.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Advanced degree in a related field. Preferred

Experience Requirements
Experience Requirement
Experience using Oracle Cloud Financial Procurement to Pay module Preferred
6 - 10 years of related experience. Required

License Requirements

Certification Requirements
Certification Requirement
Professional certification. Preferred

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Client Relations: Serves as liaison with the central procurement team and the campus community. Proactively engages with the campus community on problem identification, root cause analysis, and resolution pertaining to the procurement of goods and services. Supports the campus community when facing challenges with procurement by working with departmental procurement staff to streamline and improve processes for accurate and complete submissions to Central Procurement. Works with central procurement to fine tune the processes for day to day operations focusing on enhancing the client experience. Provides specialized customer service support for the procurement of goods and services.
40
Documents interpretations of processes, policies, and procedures for edification of customers and suppliers. Develops spreadsheets and other documentation to support analysis.
  • Develops training materials to support and help guide the campus community with enhancing procurement processes and the procure to pay life cycle. Connects the campus community with various suppliers of goods and services. Working closely with the Chief Procurement Officer, supports the tracking and development of various procurement metrics. Supports various procurement annual and ad hoc reporting needs.
30
Interprets and applies University policies and procedures for complex situations.
  • Using in-depth knowledge of procurement policies, leading best practices, and UC/UCR procurement agreements, interprets, consults and provides guidance to campus partners regarding procurement. Stays up to date on cutting edge technology, processes, and procurement practices to serve as a subject matter expert for the campus community working closely with central procurement.
20
Acquires and maintains advanced technical understanding of commonly purchased products.
5
Participates in professional development and training.
  • Remains up to date with UC and UCR procurement agreements, strategies and mandated initiatives. Attends meetings, conferences, and other activities in support of the position.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Ability to perform cost analysis and planning for major commodities. Required
Knowledge of UC procurement policies, the organization's departments and operations and Federal Acquisition Regulations. Required
Advanced level of proficiency in the use of standard spreadsheet and word processing software. Required
Ability to communicate complex information to others verbally and in writing. Required
Full knowledge of the purchasing function. Required
Superior customer service skills. Required
Strong negotiating skills. Preferred
Ability to read, interpret, develop, and negotiate terms and conditions of contracts. Preferred
Advanced skills in the use of ERP/financial systems (such as Oracle, PeopleSoft, SAP, etc.). Preferred
Knowledge of UC/UCR procurement policies. Preferred

Special Requirements & Conditions
Special Condition Requirement
Must successfully pass a background check through the DOJ and FBI. Required

Other Special Requirements & Conditions

Level of Supervision Received
Direction

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : Occasionally
  • Sit : Frequently
  • Squat : N/A
  • Stand : Occasionally
  • Crawl : N/A
  • Walk : Occasionally
  • Climb : N/A

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Frequently
  • Perform Calculations : Occasionally
  • Communicate Orally : Constantly
  • Reason & Analyze : Frequently

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: Yes

More Information

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E-mail: jobshelp@ucr.edu

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