General Information
Job Description | PROCUREMENT ANL 4 | Working Title | Procurement Concierge Relations Manager |
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Job Code | 007738 | Grade | 23 |
Department Name | Accounting - D01100 | Department Head | Bobbi McCracken |
Supervisor | Asirra Suguitan | Effective Date | 05/08/2023 |
Position(s) Directly Supervised
Job Code | Title | FTE |
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Generic Scope
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. |
Custom Scope
Uses skills as an experienced procurement professional. Works on assignments that are diverse and complex in nature, and requires strong analytical skills necessary to compare and contrast purchasing options. Demonstrates good judgment in selection methods and techniques. Makes independent purchasing decisions. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Identifies risks and responds accordingly. Regularly works on highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. |
Department Custom Scope
The Procurement Concierge Relations Manager serves as a central resource reporting to the Assistant Controller and working closely with the Chief Procurement Officer to support the campus community with procurement activities and processes. As a procurement professional, this position liaises with with various campus partners to provide information, support, training, and problem resolution to achieve efficient and effective procurement processes and support the procurement of goods and services. The position creates, develops, and tracks metrics and Key Performance Indicators to streamline and validate improvements and/or identify areas needing improvements as part of the procurement life cycle. This position will also be involved in the new Impact23 financial system implementation, serving as a subject matter expert and liaison for the University business needs related to procurement. |
Education & Experience Requirements
Education Requirements
Degree | Requirement |
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Bachelor's degree in related area and/or equivalent experience/training. | Required |
Advanced degree in a related field. | Preferred |
Experience Requirements
Experience | Requirement |
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Experience using Oracle Cloud Financial Procurement to Pay module | Preferred |
6 - 10 years of related experience. | Required |
License Requirements
Certification Requirements
Certification | Requirement |
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Professional certification. | Preferred |
Educational Condition Requirements
Condition | Requirement |
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Key Responsibilities
Description | % Time |
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Client Relations: Serves as liaison with the central procurement team and the campus community. Proactively engages with the campus community on problem identification, root cause analysis, and resolution pertaining to the procurement of goods and services. Supports the campus community when facing challenges with procurement by working with departmental procurement staff to streamline and improve processes for accurate and complete submissions to Central Procurement. Works with central procurement to fine tune the processes for day to day operations focusing on enhancing the client experience. Provides specialized customer service support for the procurement of goods and services. | 40 |
Documents interpretations of processes, policies, and procedures for edification of customers and suppliers. Develops spreadsheets and other documentation to support analysis.
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30 |
Interprets and applies University policies and procedures for complex situations.
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20 |
Acquires and maintains advanced technical understanding of commonly purchased products. | 5 |
Participates in professional development and training.
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5 |
Knowledge, Skills & Abilities
Knowledge/Skill/Ability | Requirement |
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Ability to perform cost analysis and planning for major commodities. | Required |
Knowledge of UC procurement policies, the organization's departments and operations and Federal Acquisition Regulations. | Required |
Advanced level of proficiency in the use of standard spreadsheet and word processing software. | Required |
Ability to communicate complex information to others verbally and in writing. | Required |
Full knowledge of the purchasing function. | Required |
Superior customer service skills. | Required |
Strong negotiating skills. | Preferred |
Ability to read, interpret, develop, and negotiate terms and conditions of contracts. | Preferred |
Advanced skills in the use of ERP/financial systems (such as Oracle, PeopleSoft, SAP, etc.). | Preferred |
Knowledge of UC/UCR procurement policies. | Preferred |
Special Requirements & Conditions
Special Condition | Requirement |
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Must successfully pass a background check through the DOJ and FBI. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
Direction |
Environment
Working Environment
Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
Is Critical Position: Yes |