General Information
| Job Description | STDT SVC ADVISOR 2 | Working Title | International Student Specialist |
|---|---|---|---|
| Job Code | 004574 | Grade | 18 |
| Department Name | International Stdnt and Schlrs - D02048 | Department Head | Michael Schmelzle |
| Supervisor | Kelly Eldridge Hinosawa | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
| Applies professional student services concepts. Provides varied student services to students, faculty, and department/school/college management. Works on moderately complex issues. Receives assistance on more complex issues. |
Department Custom Scope
| The International Student Specialist is available to students and the campus community to interpret, and explain University policies and regulations. The incumbent is responsible for reviewing prospective students' financial records and other pertinent documents to determine students' eligibility to obtain a student visa and to attend UCR. Works in the Student and Exchange Visitor Information System (SEVIS) and acts as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) in issuing and administering required U.S. government documents to international students; serves as primary contact for admitted international students, answers incoming calls and email correspondence from international students seeking information about the university and the status of their 1-20 and DS-2019; offers information and advice about international student services and programs, schedules appointments for in-depth advising, and makes referrals to other appropriate offices as needed. Provides information and interpretation of clearly defined policies, procedures, and regulations. Receives direction regarding more complex issues and/or program(s). Utilizing knowledge of federal regulations concerning international students; assists with campus compliance by updating international student records with required information gathered from various sources and entering important details into electronic databases. Updates international student information in the International Student & Scholar Management System (ISSM), in graduate and undergraduate SLATE (CRM) databases, and in Banner with attention to detail and complete accuracy. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 2 - 4 years of related experience. | Required |
| Experience living abroad. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| Completion of National Association of Foreign Student Advisors (NAFSA) F-1 and J-1 foundation workshops. | Preferred |
Key Responsibilities
| Description | % Time |
|---|---|
Provides basic information about
moderately complex
student
immigration and visa processes
to
international students
and scholars
.
Assists with preparation of
student
immigration and
visa files.
|
60 |
| Completes the required data entry for each admitted student in the Ellucian International Student and Scholar Management database (ISSM), the Student and Exchange Visitor Information System (SEVIS), the Higher Education CRM SLATE, and Banner, ensuring 100% accuracy. Monitors admitted international freshmen, transfer, graduate, and non-degree students in SEVIS and ISSM to ensure timely submission of documents and activation/validation of records to meet federal compliance deadlines. Uploads documents into ISSM and assists with new student registration. Makes changes/updates to maintain accurate SEVIS, ISSM, SLATE, and BANNER records. Assists with the periodical reconciliation of paper files, electronic files, and records in ISSM and SEVIS. Investigates and resolves discrepancies. Helps produce a variety of reports and investigates data discrepancies to ensure data integrity and adherence to compliance requirements. Collaborates with departmental administrators to maintain accurate data on the international student population. | 20 |
Applies professional Student Services concepts in providing a variety of student services to the student population served by the organization, and to faculty and management within that organization.
|
15 |
| Performs additional duties as needed. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Ability in problem identification and reasoning; ability to develop original ideas to solve problems. | Required |
| Multicultural competencies; ability to work with diverse populations. | Required |
| Solid verbal and written communication skills. | Required |
| Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. | Required |
| Working knowledge of advising and counseling techniques. | Required |
| Interpersonal skills. | Required |
| Excellent organizational and time-management skills. | Required |
| Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars. | Preferred |
| Working knowledge of database management systems, such as ISSM, Banner and SLATE. | Preferred |
| Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. | Preferred |
| Ability to manipulate raw data and create reports for distribution. | Preferred |
| Understanding of University rules and regulations. | Preferred |
| Knowledge of University processes and procedures. | Preferred |
| Demonstrated knowledge of SEVIS reporting requirements, as well as federal immigration laws and regulations pertaining to international students in F and J status. Demonstrated ability to research comprehend, analyze and apply immigration regulations. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must be a U.S. citizen or permanent resident as required by federal regulations in order to serve as a Designated School Official (DSO) and/or Alternate Responsible Officer (ARO). | Required |
| In addition to University required background checks, federal government mandated background checks may occasionally be required of the hired candidate. | Required |
Other Special Requirements & Conditions
|
|
Level of Supervision Received
| Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
|
Physical Requirements
|
Mental Requirements
|
Environmental Requirements
|
Critical Position
| Is Critical Position: Yes |