General Information


Job Description PROJECT POLICY ANL 3 Working Title Administrative Services Project Analyst
Job Code 007398 Grade 21
Department Name Admin Svcs & Strat Exec Team - D02043 Department Head Veronica Ruiz
Supervisor Dalan Dinh Effective Date 04/17/2023
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.

Custom Scope
Uses skills as a seasoned, experienced professional with a full understanding of analytical practices, policies and procedures; researches, analyzes and develops solutions to a wide range of issues. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Primarily deals with policies, programs and proposals which are complex in nature and diverse in scope. Develops new programs, policies or procedures for possible implementation.

Department Custom Scope
Under the general direction of the Assistant Director of Administrative Services, the Administrative Services Project Analyst will provide consultation, project and program management, and data analysis to a wide variety of projects for departmental growth and development. Under the general direction and guidance from the Assistant Director of Administrative Services, develop/recommend administrative procedures and/or policies when implementing new projects, initiatives and programs; oversee progress, troubleshoot, plan and coordinate projects with multiple deadlines and complex components. Reviews, interprets, and analyzes financial and operational service reports to develop best business practices for the Administrative Services unit and makes recommendations/consultation to other units, as necessary. Provides high-level analytical and administrative support in the implementation of organizational administrative projects and programs of varying audiences including but not limited to procurement agreements, computer hardware and software, vendor managed inventory, asset management, uniforms, fleet management, and other administrative/business operations functions. The Administrative Services unit, which is part of the Administrative Services & Strategic Executive Team (ASSET) manages the work order system infrastructure for Facilities Services; transacts recharge billing of approximately $18M in revenue for work orders and premium service billing, over $16M in annual utility bills, and $11M in annual procurement transactions over 9,000 annual purchase orders and 360 ProCard transactions; analyzes, audits and reconciles transactions in accordance with service agreements.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements
Experience Requirement
4 - 7 years of related experience. Required

License Requirements

Certification Requirements
Certification Requirement
Project Management Preferred
Change Management Preferred

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Provides analyses for complex budget, financial, academic, data, systems and resource projects working directly with all levels of managers.
  • Independently prepares complex spreadsheets (using advanced formulas, functions and techniques) to design and develop analytical summaries; or create processes/tools for on-going project/initiative implementation. Provides direct support in completing research, comparisons, and analysis; researches and summarizes best practices in the field.
20
Researches, monitors and analyzes regulations, legislation, research literature and UC policies for impact on the organization or initiative.
  • Ensures compliance with administrative procedures/policies, resolve non-standard problems which lack applicable guidelines, and determine appropriate procedures and methods to prevent problems and improve effectiveness in project execution. Creates new and original responses to changes in policy and procedures; to adapt rapidly changing environment when planning and implementing projects. Develops and recommends new administrative procedures/policies for new project initiatives.
20
Develops proposals and recommendations to guide and support a broader strategic direction for the organization or initiative.
  • Strategizes, implements and facilitates a wide variety of projects for utilizing UCR knowledge and analytical skills to further develop departmental initiatives and goals. Designs, develops, tests and implements all procedures relating to the implementation of sophisticated workflow, organizational structure, procedures and/or project management tools.
15
Proposes, leads and/or participates on policy and planning committees and working groups. Provides strategy development for organizational or research initiative.
  • Initiates, facilitates and promotes activities to foster information; serves as an informational resource for functional staff to consult and coordinate project development within departmental units.
10
Coordinates efforts with a variety of external and internal contacts; researches organizational structures, policies and procedures and summarizes best practices in field. Provides technical guidance and quality assessment.
  • Represents and assists the department in working with vendors, functional staff and department leadership to ensure that departmental goals, end user requirements and project integration issues are addressed during the implementation and completion of projects.
10
Conducts post-implementation analysis to determine the need for further enhancements, finer distinctions and/or additional process/policy components.
  • Problem-solve issues using investigative, research skills or analytical skills to develop and implement creative solutions.
5
Performs ad hoc, analytical studies on a wide variety of policies, programs and issues which are complex in nature.
  • Reviews, evaluates and provides operational analysis reports, including those with contributions from other departmental staff, related to the creation and implementation of projects. Evaluates and analyzes data and/or information to identify patterns, trends and relations and formulate logical and objective conclusions or recommendations.
5
Researches and analyzes processes and procedures, summarizes findings, policies and organizational structures in order to develop and/or implement changes and to provide consultative services to department administrators, partners and external stakeholders.
  • Provides analytical support on a broad range of complex issues and provides recommendations, to present thorough and meaningful background materials for current issues.
5
Prepares directives, regulations, technical guidance, and other instructions for issuance to stakeholders.
  • Drafts presentations for Senior Leadership where audiences are varied, and make presentation materials/methods adjustable accordingly. Manages confidential and sensitive issues and develop materials as necessary. Collaborates with the team to develop standard operating procedures and supports administrative transactions.
5
Provides project management analytical and operational support to project implementation. Oversees progress, troubleshoot and anticipate needs and next steps. Assists in planning a variety of projects with multiple deadlines and complex components. Consults and collaborates with the Facilities Services (FS) and ASSET Leadership with the preparation of project plans, timelines and process maps that define future project workflows, written specifications and implementation and training plans to support project implementation. Establishes a project management system to document, track and manage programs and initiatives. Creates, projects and manages project budgets ensuring fiscally sound practices, reference existing university contracts or previous project purchases.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Demonstrated experience providing project management, analytical and executive support. Required
Ability to multi-task with demanding timeframes. Required
Strong skills in analyzing, researching and synthesizing large amounts of data for preparing sound and relevant proposals/analyses. Required
Strong policy analysis techniques. Required
Strong communication and interpersonal skills to communicate effectively, both verbally and in writing. Required
Knowledge of common organization- or research-specific and other computer application programs. Required
Analytical/problem-solving skills. Required
Ability to use discretion and maintain all confidentiality. Required
Ability to work independently on diverse assignments with conflicting deadlines and frequent interruptions while maintaining confidentiality, and following through on assignments with general direction. Required
Knowledge of the design and implementation of internal controls, standard operating procedures and process improvement. Required
Knowledge of UC policies and procedures related to finance, purchasing, payroll, personnel, human resources, travel, and entertainment. Preferred
Political acumen and sensitivities to differing perspectives and political circumstances within all levels of the organization, as well as the Office of the President and external constituencies. Preferred
Familiarity with the organization's processes, protocols and procedures. Preferred
Thorough knowledge of financial processes, policies and procedures. Thorough knowledge and understanding of internal control practices and their impact on protecting University resources. Preferred
Demonstrated ability to function in a team role in an organizational setting with a diverse constituency. Preferred
Skill in analyzing UC policies and procedures as they relate to the business. Preferred
Knowledge and experience working with facilities services, design and construction and capital planning Preferred
Knowledge and experience using online/web-based work order, project management, and data analysis/analytical systems. Preferred

Special Requirements & Conditions
Special Condition Requirement
Must successfully pass a background check through the DOJ and FBI. Required

Other Special Requirements & Conditions

Level of Supervision Received
General Supervision

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : Occasionally
  • Sit : Constantly
  • Crawl : N/A
  • Stand : Frequently
  • Climb : Occasionally
  • Squat : Occasionally
  • Walk : Frequently

Mental Requirements
  • Perform Calculations : Frequently
  • Communicate Orally : Frequently
  • Read/Comprehend : Constantly
  • Write : Frequently
  • Reason & Analyze : Constantly

Environmental Requirements
  • Works in confined quarters : No
  • Drives motorized equipment : No
  • Fumes : No
  • Is exposed to excessive noise : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Dust : No
  • Is around moving machinery : No

Critical Position

Is Critical Position: Yes

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