General Information
| Job Description | APPLICATIONS PROGM MGR 2 | Working Title | Associate Director of Campus Web Solutions |
|---|---|---|---|
| Job Code | 000650 | Grade | 27 |
| Department Name | Campus Web Solutions - D02066 | Department Head | Matthew Gunkel |
| Supervisor | Shahid Saifee | Effective Date | 05/24/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 000652 | APPLICATIONS PROGR 4 | 3.0 |
| 007300 | APPLICATIONS PROGR 3 | 2.0 |
| 007199 | DATA SYS ANL 3 | 1.0 |
Generic Scope
| Oversees through subordinate managers a large department or multiple smaller units, OR manages a highly specialized technical function/team. Has significant responsibility to achieve broadly stated goals through subordinate managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines strategies for a program with organization-wide impact. |
Custom Scope
| Establishes objectives and work plans, and delegates assignments to subordinate managers. Responsible for managing, preparing, administering, and directing resources. Reviews and approves recommendations for applications programming initiatives. Involved in developing, modifying and executing policies that affect immediate operation(s) and may also have impact campus-wide, throughout a medical center or other university entity. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. |
Department Custom Scope
| The Associate Director for Campus Solutions leads a team of software engineers responsible for developing and supporting the campus portals, content management system, and custom applications. The role will also proactively ensure efficient management and resolution of demands, incidents, and requests reported in ServiceNow. Additional responsibilities include but are not limited to providing direction and reviewing the work assigned to staff during all phases of project work, performing related tasks to assist staff in the completion of assigned work, coordinating the planning of end-user training for new functionality, identifying training and growth opportunities for staff, ensuring that the engineers adhere to the division's standardized methods for development, facilitating the implementation of quality assurance requirements for complex enterprise information systems and web applications, coordinating with the functional and ITS leadership to establish best practices and procedures to meet organizational SLAs. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Advanced degree. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 8 - 13 years of related experience. | Required |
| Typically 4 - 10 years of experience managing an information technology organization. | Preferred |
| Minimum of 3-7 years of experience working in a University Environment | Preferred |
| Minimum of 3-7 years of experience with supporting Node.js, NestJs, Angular, PLSQL, ExtJs, PHP, JavaScript, CSS, HTML5, Uportal, Drupal, Pantheon hosting services | Preferred |
| Minimum of 3-7 years of experience with supporting cloud platforms ex. Google Cloud Platform or Amazon Web Services | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Contributes to strategic planning of applications across the location and/or systemwide. Oversees the implementation of new initiatives or processes through subordinate management. | 20 |
| Evaluates feasibility studies for new applications and/or revisions to existing systems. Finalizes recommendations and prepares proposals for executive level review. | 10 |
| Oversees project timeline and deliverables to ensure project is within budget and meets business requirements. Integrates new project timeline to ensure success of current activities. | 10 |
| Oversees analysis and policy development for issues and processes. Evaluates proposals for changes to workflow and procedures within and across units, in conjunction with industry best practices. | 10 |
| Reviews and evaluates recommendations for systems improvements. Develops proposals for executive level decision making, to include organizational impact, cost analysis and staffing requirements. | 10 |
| Reviews current status of system applications and prepares recommendations for systems improvements. | 10 |
| Maintains responsibility for employee performance reviews, recruitment, retention, terminations, staff development programs, and implementation of quality improvement practices. Instills strong management practices among subordinate managers to create a culture of teamwork, effective collaboration, and timely achievement of objectives. | 10 |
| Ensures that the policies and operating procedures are implemented and followed within the organization. | 10 |
| Involved in developing, modifying and executing policies that affect multiple departments/functions. | 10 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Extensive or advanced knowledge of subject area sufficient for strategic planning, technology assessment and direction. | Required |
| Requires thorough knowledge relating to the planning, and coordinating of business programming applications activities. | Required |
| Verbal and written communication, quantitative abilities, analytical technical applications programming systems management. | Required |
| Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication. | Required |
| Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies. | Required |
| Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software. | Required |
| Requires thorough knowledge of applications programming function, organizational effectiveness and health and safety (ergonomics, stress). | Required |
| Experienced in leading change management activities and managing their impact across multiple units or departments. | Required |
| Critical thinking, persuasion/negotiation, conflict resolution, mentoring and staff development, leadership/management, problem solving, and human resource policies and procedures relating to management responsibilities. | Required |
| Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment. | Required |
| Current knowledge of the University of California, Riverside community environment. | Preferred |
| Current knowledge of Information Technology Solutions' operational environment. | Preferred |
| Extensive experience managing technical staff. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
| Travel may be required for development and training opportunities, as well as systemwide meetings. | Required |
| Travel Outside of Normal Business Hours | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Direction |
Environment
Working Environment
| Remote (working from home) with occasional visits to campus as necessary. |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |