General Information
| Job Description | SKLD CRAFTS AND TRADES MGR 1 | Working Title | Associate Director, Maintenance |
|---|---|---|---|
| Job Code | 000538 | Grade | 24 |
| Department Name | Auxiliary Facilities Services - D01208 | Department Head | Heidi Scribner |
| Supervisor | Heidi Scribner | Effective Date | 06/27/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 005044 | SKLD CRAFTS TRADES SUPV 2 | 3.0 |
Generic Scope
| Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets. |
Custom Scope
| Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Reviews and approves recommendations for functional programs. Provides guidance to subordinates to achieve goals in accordance with established policies. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. |
Department Custom Scope
| The Associate Director, Maintenance oversees the daily operation of maintenance services and smaller scale project work for Auxiliary Services' owned/operated properties. Auxiliary Services (AS) is comprised of Housing Services, Dining Services, Early Childhood Education, Transportation Services, Campus Business Services, and Finance & Business Operations. AS facilities is comprised of 105 buildings/structures totaling approximately 2.6M sf. Maintenance activities cover routine, preventative, reactive, and planned. The Associate Director directly manages and provides leadership to three maintenance/trades supervisors and indirectly oversees 28 technicians who have demonstrated experience and knowledge with carpentry, HVAC, food service refrigeration, paint, electrical, plumbing, access/lock shop and zone maintenance. Ensures adherence to safety requirements including OSHA, UC, campus/city/county/state process and policies. Tracks and follows up on work order reports, staff workloads and more complex repair needs. Holds a delegated authority designation for the department in order to manage minor maintenance and FFE projects including planning, determination of scope, schedule, vendor outreach, budget and bid/procurement/payment processes. In conjunction with the Director, Auxiliary Services Facilities and unit supervisory colleagues, demonstrates subject matter expertise for maintenance, skilled crafts, trades and other related work; represents the department on campus and UC-wide work groups. Responsible for operational budgets and good stewardship of university resources. Holds a critical role with AS emergency planning, response and recovery; expected to assist and provide leadership for a variety of emergency situations. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 8 - 13 years of related experience. | Required |
| Previous supervisory/managerial experience. | Preferred |
| Experience in fiscal management and establishment of annual budgets for multiple funds and departmental units. | Required |
| Higher education facilities experience. | Preferred |
| Experience working in a union-represented environment. | Preferred |
License Requirements
| License | Requirement |
|---|---|
| Valid Driver License | Required |
Certification Requirements
| Certification | Requirement |
|---|---|
| Certification in a specialty skilled trade. | Required |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Develops and monitors operational and budget processes, staff FTE, finance, human resources and space planning.
|
20 |
Manages, through subordinate supervisors, the coordination of activities of a department with responsibility for results in terms of costs, methods, and employees.
|
15 |
Establishes, implements and monitors operational procedures and work quality and productivity standards.
|
15 |
Ensures operations meet internal and external regulatory requirements, including safety, on a continual basis.
|
15 |
Develops, implements and monitors the performance of all major building systems preventive maintenance programs.
|
10 |
Performs or ensures the performance of facility assessments to determine system and major equipment conditions, and to plan for minor capital improvements.
|
10 |
| Establishes and recommends changes to policies which affect the department. | 5 |
Represents the Campus to internal committees and departments/schools, and outside agencies in regards to facilities and building system standards.
|
5 |
Provides oversight for planning, maintenance and upgrades of trades maintenance shops and vehicles to ensure staff have appropriate resources.
|
5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Strong technical skills in the trades. | Required |
| Strong knowledge of facilities maintenance and administration. | Required |
| Ability to promote and maintain a safe working environment through subordinate supervisors/staff. | Required |
| Ability to ensure that quality and customer service standards are communicated, implemented and continually monitored. | Required |
| Ability to ensure that subordinate staff provide quick, accurate and appropriate response to both routine maintenance issues as well as emergency response to more urgent situations. | Required |
| Strong management skills to include organization, interpersonal and written and oral communication, long-and short term planning. | Required |
| Ability to motivate and inspire subordinate staff to provide the highest level of service to campus constituents. | Required |
| Broad knowledge and understanding of applicable laws, rules, regulations, and internal policies. | Required |
| Ability to provide reports on budgets, operational costs/expenses, staffing, equipment, schedules, work order tracking, metrics, etc. | Required |
| Demonstrated working knowledge of diverse building types/infrastructures and establishment of preventative and reactive maintenance programs to ensure appropriate upkeep levels. | Required |
| Proficient in computer programs such as MS Word, Excel and work order systems (Famis, TMA, Maximo). | Required |
| Knowledge of human resources procedures, including staffing, hiring, training, disciplinary action, termination, and performance management. | Required |
| Working knowledge and/or experience of UC systems, polices, procedures and regulations. | Required |
| Demonstrated knowledge of maintenance/trades work in a portfolio with diverse building types/ages. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Hired candidate must successfully pass a background check through the DOJ and FBI. | Required |
| Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles, if driving a university/personal vehicle for university related business. | Required |
| Public Driving Record | Required |
| Must be available for on-call emergencies. | Required |
| Travel | Required |
| Travel Outside of Normal Business Hours | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |