General Information


Job Description STDT SVC SUPV 2 Working Title Director, GradSuccess
Job Code 004579 Grade 21
Department Name Graduate Division - D01144 Department Head Shaun Bowler
Supervisor Cheryl Gerry Effective Date 05/08/2023
Position(s) Directly Supervised
Job Code Title FTE
004550 STDT ACAD SPEC 3 2.0
004549 STDT ACAD SPEC 2 2.0

Generic Scope
Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

Custom Scope
Supervises Student Services Advisors providing advice to students within departments, schools, or colleges, involving a variety of student issues such as academic advising, outreach and recruitment, admissions, departmental requirements, student intervention, career counseling, and financial aid. Participates with department management in the development and monitoring of policies and procedures for Student Services operations. May represent the student services function on committees and other organization entities.

Department Custom Scope
The Director of GradSuccess provides leadership, strategic and financial planning, reporting, and overall management of GradSuccess which is housed in the Graduate Division. The Director is responsible for planning and execution of academic support, mentorship and community building, and professional development programs for graduate students and postdoctoral scholars. Programs include Graduate Student Mentorship Program, Graduate Writing Center, Teaching Assistant Development Program (TADP), University Teaching Certificate (UTC), Graduate Student Resource Center and GradQuant. The Director also researches and proposes new and/or expanded graduate student support programs. Develops and implement programs and workshops that further the professional development of graduate students and postdoctoral scholars. Programming and workshops include, but are not limited to: job search strategies, securing extramural funding, navigating the academic workplace, and wellness. The Director will have primary responsibility for hiring, training, supervising career staff and student staff.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Advanced degree in related area and/or equivalent experience/training Preferred

Experience Requirements
Experience Requirement
6 - 10 years of related experience. Required
Previous supervisory/managerial experience. Preferred

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Personally may provide the full range of student services advice to management, faculty, and students.
  • Provide professional development programs for graduate students through GradSuccess. The programs include Graduate Student Mentorship Program, Graduate Writing Center, Teaching Assistant Development Program (TADP), University Teaching Certificate (UTC), Graduate Student Resource Center and GradQuant.
30
Provides guidance and direction to Student Service Advisors on the most complex and sensitive issues.
  • Provides leadership and oversight of GradSuccess operations. Supervisors four student services advisors: The Grad Writing Center Coordinator, Teaching Assistant and Development Program Coordinator, Graduate Mentorship Program Coordinator and Graduate Resource Center/GradQuant Coordinator.
15
Monitors employee performance and provides direction and assistance.
15
Grant Writing for proposals for extramural funding to support the primary mission of the position. Lead contact for Liebmann fellowship including the management of the campus application and submission process. Serves as program advisor for the Fulbright Fellowship. Provide consultations to graduate students applying for the NSF GRFP, UC Presidents Postdoctoral Fellowship, and other funding opportunities.
10
Counsels and evaluates employee performance.
5
Provides training to subordinates.
  • Trains career staff and/or student employees
5
Recommends corrective action, hiring, and separation of employees when appropriate.
5
Recommends to department management changes to student services policies and procedures.
5
Maintains the department's student services budget.
  • Maintains the budget for GradSuccess
5
Collaborates with other units in Grad Divison on a variety of services and events.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Ability in problem identification and reasoning. Required
Skills in monitoring/assessing people, processes or services, to make improvements. Required
Knowledge of advising and counseling techniques. Required
Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. Required
Ability to develop original ideas to solve problems using persuasion and leadership. Required
Understanding and knowledge of academic and professional needs and concerns of graduate students and postdoctoral fellows. Required
Excellent communication skills to communicate clearly and effectively both orally and in writing, including to large groups. Required
Ability to identify problems, verbal communication, organizational skills, and leadership skills. Required
Ability to work with people from diverse cultures. Required
Experience interacting with graduate students, postdoctoral fellows, faculty, staff and administrators. Required
Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Preferred
Experience teaching at the college/university level Preferred
Experience with writing grants for extramural funding Preferred
Experience maintain websites Preferred
Administrative experience in higher education or similar environment. Preferred

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions

Level of Supervision Received
Direction

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : Occasionally
  • Sit : Frequently
  • Squat : Occasionally
  • Stand : Frequently
  • Crawl : N/A
  • Walk : Occasionally
  • Climb : N/A

Mental Requirements
  • Read/Comprehend : Frequently
  • Write : Occasionally
  • Perform Calculations : Occasionally
  • Communicate Orally : Frequently
  • Reason & Analyze : Frequently

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: Yes

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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