General Information
| Job Description | FAC MGR 2 | Working Title | Senior Director, Auxiliary Facilities Services |
|---|---|---|---|
| Job Code | 000391 | Grade | 26 |
| Department Name | Auxiliary Facilities Services - D01208 | Department Head | Heidi Scribner |
| Supervisor | Heidi Scribner | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 006957 | FAC SUPV 2 | 1.0 |
| 005188 | CUSTODIAL SUPV 2 | 1.0 |
| 005195 | FAC MGT SPEC 3 | 1.0 |
| 007078 | FAC PROJECT MGT SPEC 3 | 1.0 |
| 000538 | SKLD CRAFTS TRADES MGR 1 | 1.0 |
Generic Scope
| Oversees through subordinate managers a large department or multiple smaller units, OR manages a highly specialized technical function/team. Has significant responsibility to achieve broadly stated goals through subordinate managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines strategies for a program with organization-wide impact. |
Custom Scope
| Establishes objectives and work plans, and delegates assignments to subordinate professionals or managers. Reviews and approves recommendations for facilities management and related programs. Responsible for managing, preparing, administering, and directing facilities management resources. Involved in developing, modifying and executing policies that affect immediate operation(s). Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. |
Department Custom Scope
| Reporting to the Associate Vice Chancellor for Auxiliary Services, the Senior Director, Auxiliary Facilities Services will oversee the maintenance, custodial, resource management and unit administrative operations for Auxiliary Services owned/operated properties across campus with 24/7/365 responsibility. Auxiliary Services is comprised of Housing Services, Dining & Hospitality Services, Early Childhood Education, Transportation Services, Campus Business Services, and Finance & Business Operations. Auxiliary Facilities Services is responsible for the upkeep and long-term health of over 105 buildings/structures totaling approximately 2.6M sf. The position has direct oversight of 5 career staff with secondary supervision to over 100 FTE team members. Manages minor capital/major maintenance projects; FFE (furniture, fixtures & equipment) specification and procurement; emergency planning and response; work order systems/processes; liaise to campus grounds & fire safety units; provides guidance and expertise to other Auxiliary Services unit operational staff. Serves on the Auxiliary Services senior leadership team and collaborates with colleagues on high level decision making and organizational strategies. Ensures clean, well-maintained facilities that comply with campus/county/state/federal health and safety regulations along with delivering high quality service to a variety of customers. Will work closely with the Associate Vice Chancellor on several critical areas including establishment of a comprehensive preventative maintenance program, short- and long-term project priorities, budgeting, development of future facilities, workforce planning and optimization of resources. Holds delegated authority on behalf of the department in order to address deferred maintenance issues through project management processes. Works closely with campus partners such as Planning, Design & Construction, Environmental Health & Safety, Facilities Services, Procurement, Fire Marshal, Risk Management and UCPD in order to advance projects and comply with campus/UC policies. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree and/or equivalent experience/training in architecture, engineering, urban design, city planning or landscape architecture. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 8 - 13 years of related experience. | Required |
| Previous supervisory/managerial experience. | Preferred |
| Facilities management experience of larger scale portfolios. | Required |
| Higher education facilities experience. | Preferred |
| Experience with formal work order systems or tracking program for repair needs and aging reporting. | Preferred |
| Demonstrated experience writing spec and scope sheets as well as researching options with new construction projects. | Preferred |
| Experience in a union represented environment. | Preferred |
License Requirements
| License | Requirement |
|---|---|
| License or certificate to practice in at least one of the above professions. | Required |
| Valid Drivers License | Required |
Certification Requirements
| Certification | Requirement |
|---|---|
| License or certificate to practice in at least one of the above professions. | Required |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Provides leadership, direction and expertise to department, projects or decentralized facilities management and construction activities.
|
30 |
Responsible for the coordination, planning and implementation of all general or specialty facility and capital projects with minimal oversight from Capital Projects and also serves as the primary contact with Capital Projects.
|
20 |
Manages multiple projects on behalf of multiple facilities which may be administrative, specialty research labs, or teaching labs.
|
20 |
| Assumes full responsibility for staffing, budgets, costs and human resource-related activities pertaining to department staff members. | 10 |
| Functions as primary point person for all facilities-related emergency repair occurrences and ensures on-call staff are supported and communicating incident and needs. Analyzes incident details, affected parties; plans emergency project scope and works closely with Risk Management on insurance process and liability assessment. Maintains documentation for claims and audits. | 10 |
| Makes discretionary decisions on the department's behalf, reviewing extra costs, attending the owner-contractor-architect weekly meetings, etc. | 5 |
| Ensures all systems, including mechanical, electrical, plumbing, and fire protection, meet University and organization standards. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Thorough knowledge of engineering and/or architectural design and concepts. | Required |
| Thorough knowledge of industry best practices. | Required |
| Leadership skills to mentor and develop professional staff. | Required |
| Ability to facilitate and collaborate with various internal and external constituencies on strategic short- and long -term facilities planning, management and building construction. | Required |
| Demonstrated trades/skilled crafts work knowledge. | Required |
| Knowledge of budget development and short/long term financial projections to meet facility needs. | Required |
| Understanding of union environment with demonstrated ability to work within Collective Bargaining Agreements and participating in joint labor meetings, grievances and contract negotiations. | Required |
| Ability to develop high quality service standards, training programs and unit/team goals. | Required |
| Computer skills with commonly used programs (MS Word, Excel, PowerPoint, email and shared drives). | Required |
| Knowledge of human resources procedures, including staffing, hiring, training, disciplinary action, termination, and performance management. | Required |
| Broad knowledge and understanding of applicable laws, rules, regulations, compliance, and internal/external policies. | Required |
| Understanding of emergency planning, response and recovery processes and EOC's. | Preferred |
| Working knowledge and/or experience of UC systems, polices, procedures and regulations. | Preferred |
| Knowledge of sustainable practices, LEED items as pertains to facilities improvements. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles. | Required |
| Occasional travel for university related business meetings, conferences and/or professional development. | Required |
| Public Driving Record | Required |
| Hired candidate must successfully pass a background check through the DOJ and FBI. | Required |
| Must be available for on-call emergencies and other time sensitive issues. | Required |
Other Special Requirements & Conditions
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|
Level of Supervision Received
| General Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |