General Information


Job Description AUDIT PROFL 3 Working Title Physician Documentation and Coding Auditor
Job Code 007575 Grade 22
Department Name SOM Compliance Dept - D02010 Department Head Paul Hackman
Supervisor Christine Davis Effective Date 10/01/2023
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.

Custom Scope
Performs the full scope of auditing encompassing financial, compliance, information systems, and effectiveness reviews according to professional auditing standards. Normally receives general instructions on routine audit work with detailed instruction on new or more complex audit assignments. May provide functional advice, training and/or guidance to less-experienced audit professionals.

Department Custom Scope
The Physician Documentation and Coding Auditor will contribute to our growth and success in meeting our mission by reviewing, analyzing and assuring that the documentation of final diagnoses and procedures as stated by the practicing providers are valid and complete. Will perform regular compliance audits to identify and correct any incorrect coding and related billing errors. Will collect data to establish trends by diagnoses code, physician, or procedures to ensure proper reimbursement and educate providers on best practices to reduce denials from payors. The current setting for this position is hybrid with in-office setting three days per week with a remote option two days/week. Position is located at the UC Intelli-Center: 14350 Meridian Parkway, Riverside, CA, with planned re-location to the UCR Campus in Fall, 2023. Campus address: 900 University Ave Riverside, CA 92521.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements
Experience Requirement
4 - 7 years of related experience. Required
Experience using MD Audit Preferred
Experience with research/clinical trials billing and coding Preferred
Demonstrated experience of performing analysis and providing solutions to complex problems; developed recommendations independently for process improvements for health systems operations. Preferred
Experience with University of California policies, procedures, forms, organization and structure Preferred
Experience utilizing an electronic auditing software and ability to audit from electronic health records. Required
Four years of experience must be in coding of professional services including assignment of E/M levels, CPT codes and ICD diagnosis codes is required. At least one of these years must be conducting coding and billing audits. Required

License Requirements

Certification Requirements
Certification Requirement
Current certification as a Professional Coder from the AAPC; ability to provide current documentation from appropriate agency. Maintain professional certification education requirements to enhance personal growth. Required

Educational Condition Requirements
Condition Requirement
A minimum total of eight years of experience can substitute for the degree requirement. Required

Key Responsibilities

Description % Time
Education and Training: Provides regular compliance training on coding and reimbursement matters and as necessary provides training based on the findings of compliance reviews. Performs routine and focused educational programs in compliant coding and related regulatory updates. Develops educational materials, and presents educational information to the providers, and assists other areas by providing staff training to enhance proficient documentation and coding. Provides compliance education and training to physicians, residents, fellows, nurse practitioners, physician assistants and other appropriate personnel for both scheduled and ad hoc requests. Provides direct training in support of continued adherence to policies and procedures for teaching physician billing compliance and associated policies and procedures. Participates in evaluating and updating of educational and training materials related to billing, coding, and documentation practices and other compliance obligations as needed. Participates in onboarding of new clinical faculty.
30
Independently performs audit projects at all levels of complexity. Involves preliminary survey and risk assessment activities. Under guidance, designs audit programs to accomplish review objectives.
  • Performs independent/focused reviews of various health system operations and other functions to determine compliance with applicable statutes, laws, rules, regulation, and policies. Drafts sampling methodologies and policy. Collects, prepares, and reports on metrics to identify trends and address issues/concerns. Analyzes trends, collaborate with all levels of leadership to formulate action plans for remedial or corrective action. Monitors the progress and completion of said action plans.
20
Conducts testing based on approved audit programs of moderate to high complexity, which may include tests of the financial and operating system processes, to identify internal control weaknesses and audit findings.
  • Resource to physicians/coding staff to answer compliance questions related to billing/coding for professional services across medical specialties. Analyzes/evaluates the accuracy and completeness of place/date of service documentation in the medical record and CPT/ ICD-10 coding by providers in support of claims submitted to government/federal/state, and other third party payers. Validates payments received for professional services rendered are accurate/consistent with fee schedules.
20
Develops formal written reports to communicate audit results to campus management, and makes recommendations as appropriate.
  • Communicates audit and findings to the department, physicians, billing managers, and coders.
10
May participate in investigations and assist with evaluation of allegations, including improper government acts. Follows up on management corrective actions to ensure completion.
5
May be responsible for external audit liaison duties: coordinates external agency information requests and site visits; analyzes documentation to identify potential risk areas.
5
Administrative and Meetings: Independently prepares and edits materials for various projects, including electronic presentations, reports, correspondence and data collection. Maintains a current, organized and detailed audit file system. Responds to incoming phone calls, emails and texts from approved platform from coders, billers, and physicians, supervisor and others in a timely manner. Participates and provide regular reports in various committees.
5
Physician coding: Abstracts information from various chart documentation, dictated reports, electronic health records, encounter forms, hand-written progress notes and various other venues with the use of audit tools to reach appropriate CPT/ASA procedure codes, E/M (Evaluation & Management) codes and all other appropriate billing codes in compliance with University policies and government billing policies. Takes appropriate action if documentation does not support codes. Analyzes and evaluates findings, diagnosis & procedure codes identified by physicians. Reports inconsistencies and/or incomplete charts, to inform the department and/or provider to improve billing/coding practices. Uses sound coding judgment to establish priority sequencing of diagnosis codes & services for maximum allowable reimbursement, consistent with but not limited to University compliance regulations, CMS Medicare & Medi-Cal, HMO, commercial insurance carriers and other related entities; confirms that all codes/modifiers are appropriate. Interacts with internal and external resources to facilitate all aspects of medical coding. Supports Chief Compliance Officer with coordinating and facilitating periodic third party audits.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Thorough knowledge of the audit profession, theories and systems of internal control, and professional auditing standards. Required
Organizational skills to prioritize workload and meet deadlines; develop and carry out project assignment in an efficient and timely manner. Required
May require specialized expertise in enterprise software and relational databases. Required
Demonstrated skill working with computerized reports to abstract information. Required
Gathers, organizes and performs analysis for moderately complex audit assignments. Is working on mastering more advanced audit concepts and applications in the completion of assignments. Required
Strong interpersonal and communication skills to present sensitive information with diplomacy and in a clear and concise manner. Presents to a wide variety of audiences, including senior management and external agencies. Required
Comprehensive knowledge of medical diagnostic and procedural terminology. Required
Working knowledge of Microsoft software applications. Required
Ability to maintain work focus with changing priorities, frequent interruptions and stressful situations. Required
Demonstrated knowledge and understanding of the seven essential elements of an effective compliance program. Required
Ability to input, work with, and manage data and detail with a very high degree of accuracy and with measures to ensure quality of the product. Required
Demonstrated knowledge and understanding of federal and state statues, laws, rules and regulations related to billing, coding, and documentation practices in support of healthcare services provided to beneficiaries of federally funded healthcare programs and other third party payers. Required
Broad knowledge of finance, accounting, business and systems operations. Preferred

Special Requirements & Conditions
Special Condition Requirement
Must pass a background check. Required
Travel Required
Travel Outside of Normal Business Hours Required

Other Special Requirements & Conditions

Level of Supervision Received
General Supervision

Environment

Working Environment
Hybrid: 3 days in office w/remote option 2 days/week. Located at 14350 Meridian Pkwy, Riverside.

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Crawl : N/A
  • Sit : Constantly
  • Squat : N/A
  • Bend : N/A
  • Walk : Occasionally
  • Climb : N/A
  • Stand : Occasionally

Mental Requirements
  • Perform Calculations : Occasionally
  • Read/Comprehend : Constantly
  • Write : Constantly
  • Communicate Orally : Frequently
  • Reason & Analyze : Constantly

Environmental Requirements
  • Fumes : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Is exposed to excessive noise : No
  • Dust : No
  • Is around moving machinery : No
  • Works in confined quarters : No

Critical Position

Is Critical Position: Yes

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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