Develops, schedules and makes programmatic and budget recommendations for highly diverse and complex programs and events. Performs short and long term planning for recreational program(s) and/or activities.
- Develops and administers programs, goals, objectives, and assessments. Reports on results, including strategies for process improvement. Assists in developing strategic plans and budget. Monitors budget, manages contracts, invoices, payment collection, and record-keeping. Recommends purchases of supplies and equipment.
|
25 |
Coordinates a variety of social, cultural, recreational and physical activities that are offered on a short-term or intermittent basis.
- Oversees event planning and logistics while working closely with customers and student staff. Leads trainings and/or events when there is a need for a higher level of supervision or skill. Reserves vehicles, facilities, and equipment for events. May require off-campus travel.
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20 |
Selects, supervises and evaluates student employees, student officials and referees. Assists in development and implementation of comprehensive student employee training program.
- Coordinates student staff including hiring, training, scheduling, feedback, evaluations, payroll approvals, and disciplinary processes. Teaches and mentors student staff in planning/organization,
technical skills, human interaction, educational/teaching skills, and reflection/self-awareness. Trains staff in group building, facilitation, and debriefing. May drive and train others in operation of university vehicles including trailers.
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15 |
Proposes updates/revisions to standard operating procedures and guidelines. Conducts periodic reviews of historical and statistical records and standings.
- Maintains certification and training records of staff as needed. Updates staff manuals, procedures, and guidelines.
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5 |
Maintains a supportive environment for program participants and facilitates involvement.
- Provides excellent customer service and communication with existing and potential customers, resolves issues and conflicts efficiently and effectively.
|
5 |
Has overall responsibility for equipment, facilities and budget for a large operational program. Coordinates all facility usage.
|
5 |
Enforces program policies and procedures. Conducts ongoing evaluation of recreational programs to ensure compliance with university and program objectives.
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5 |
Coordinates professional and student staff to develop and implement publicity and promotional programs. Supports design, maintenance and ongoing use of comprehensive website for all program participants.
- May represent the department or program at campus and other events to increase customer awareness and share information. May utilize social media, email, newsletters, and software applications to market programs/events and contact customers.
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5 |
Researches, develops and implements activity-specific risk management guidelines for all programs.
- In collaboration with Assistant Director and risk management staff, develops or updates necessary emergency procedures, safety practices, risk management processes, operation manuals, needs assessments, and reporting. Communicates with department staff to ensure facility spaces and equipment are maintained as needed to meet industry standards for programmatic use. This includes implementing routine information sharing, inspections, organization, cleaning, and maintenance. May assist with vehicle maintenance, accident reports, and vehicle safety. Develops and supports a culture of trust among staff while training, debriefing, evaluating, and reporting on processes, activities, and events. Schedules and documents annual inspections for all equipment and facilities.
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5 |
As the department's technical leader, regularly provides guidance to others regarding the program's specifics, events and/or activities.
- Mentors student staff before, during, and after programs and work shifts. Provides excellent customer service. Utilizes software applications and excellent attention to detail in support of programming.
|
5 |
Other duties as assigned.
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5 |