General Information
| Job Description | BEH HEALTH COUNSELING MGR 1 | Working Title | SWIFT Intervention Response Director |
|---|---|---|---|
| Job Code | 005719 | Grade | 26 |
| Department Name | SWIFT - D02093 | Department Head | Denise Woods |
| Supervisor | Denise Woods | Effective Date | 07/01/2024 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 004722 | BLANK AST 3 | 1.0 |
| 006811 | BEH HEALTH CNSLNG SUPV 2 | 1.0 |
Generic Scope
| Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets. |
Custom Scope
| Manages operations for center providing behavioral health services. Consults with director on policy, program formulation, budget development and grant submission. Develops, recommends and / or evaluates policies, and priorities to improve program operations. |
Department Custom Scope
| Student Well-being, Intervention, and Follow-up Team (SWIFT) is a newly created department in the Division of Health, Well-being, & Safety (HWS). The SWIFT Crisis Response Director is responsible for overseeing the response to students in mental health crisis, after-hours, and connecting them to support and resources to positively impact their general well-being, which is necessary for academic success. Based on organizational objectives, the Director leads and manages the SWIFT department by providing strategic vision and creative leadership in service design, program development, marketing, implementation, evaluation, and assessment of services designed to assist undergraduate and graduate students in their academic, personal, and social development. The Director is responsible for managing the departmental operating budget, which involves complex multiple fund sources. The Director also collaborates and provides leadership with ongoing campus cross-functional and organizational e?orts to promote health and wellness to reduce high-risk behaviors among students and strengthen campus crisis intervention. This role will have a dual reporting line to the Associate Vice Chancellor - HWS (and/or designated HWS leader) and the Director of Counseling and Psychological Services (CAPS) to address the required credentialing and privileges of licensed clinical practice on campus. This role will work closely with all departments within HWS, and all campus partners, but speci?cally: the UCR Police Department, Campus Advocacy, Resources & Education (CARE), Counseling and Psychological Services (CAPS), and Student A?airs Case Management (SACM). |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Advanced degree in related area. | Required |
| Masters or Doctorate degree in clinical or counseling psychology, or other behavioral health discipline required. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 5 years of leadership and management experience in a mental health organization and/or university center of comparable scale and complexity. | Preferred |
| 8 - 13 years of related experience. | Required |
| Previous supervisory/managerial experience. | Preferred |
| Post-doctoral/post-masters related work experience is required. | Required |
License Requirements
| License | Requirement |
|---|---|
| Licensed in behavioral health discipline. | Preferred |
| Current, valid license in California as a Psychologist, LMFT, or LCSW or ability to gain California Licensure prior to beginning work. Note: ongoing maintenance as a CA licensed clinician in good standing is a condition of ongoing employment. | Required |
| Valid California Dirver's License. | Required |
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| Maintenance of appropriate continuing education as a licensed practitioner for California | Required |
Key Responsibilities
| Description | % Time |
|---|---|
Manages daily operations and oversees the work of licensed clinicians and / or counselors providing counseling and assessment services, crisis intervention, individual and group therapy and / or testing.
|
30 |
Ensures quality of services, adherence to protocol and compliance with internal policy and regulatory agencies. Responds to complex or escalated patient or staff issues.
|
20 |
Develops and monitors operational and budget processes. Ensures staffing meets client needs. Oversees space planning.
|
10 |
| Partners with University leaders to develop long-term goals for counseling/behavioral health programs. Develops programs, directs implementation and evaluates e?ectiveness. Establishes service, productivity and cost containment metrics and tracks results. Additionally, establish positive working relationships and work in collaboration to develop and implement programs with key campus partners including but not limited to HWS departments, student a?airs departments, college student academic a?airs departments, the Graduate Division, UCR Police, and campus leadership. | 10 |
| Direct Clinical Services: Provides direct services as needed in support of the unit and to maintain credentials and privileges in alignment with UC standards of clinical practice. Services include: mental health screenings and triages in a high-volume, fast-paced environment; triage, counseling, clinical consultation, and/or psychotherapy utilizing knowledge of intersectionality, multiculturalism, and of diversity, equity and inclusion and their impact on psychological service delivery in a university setting to provide direct clinical care. | 10 |
| Advises senior leaders on matters of significant importance. | 5 |
| Other duties as assigned. | 5 |
| Represents behavioral health on interdisciplinary committees and actively participates as a member/advisor on committees. Develops community partnerships. | 5 |
| Provides leadership and clinical expertise. Promotes and encourages staff development. Reviews and approves professional development plans with succession planning in mind. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Advanced knowledge and applied background in behavioral health counseling methods and techniques, crisis intervention, treatment planning and case management. | Required |
| Advanced skills associated with program management and evaluation. | Required |
| Strong verbal and written communication skills. Demonstrated active listening and counseling skills. | Required |
| Skills associated with program management and evaluation. | Required |
| In depth knowledge of applicable federal, state and local laws, rules and regulations. Ability to apply policy knowledge to improve work?ow and protocols | Required |
| Effective interpersonal skills to create and maintain a climate for effective communication and collaborative decision making. | Required |
| Ability to establish priorities, goals and objectives for center. | Required |
| Ability to demonstrate cultural sensitivity and awareness and experience collaborating with diverse groups of students and staff. | Required |
| Thorough knowledge of fiscal/budget processes. Advanced skill in managing HR and fiscal resources. | Required |
| Proven ability to effectively manage, lead and motivate employees. Strong conflict resolution skills. | Required |
| Advanced skills in successfully directing behavioral health programs including strategic planning, ?scal management and integrating programs and functions. | Required |
| Advanced verbal and written communication skills to address critical, sensitive situations. Advanced active listening, persuasion and counseling skills. | Required |
| Thorough knowledge of business software, specialized applications and systems used in behavioral health centers / clinics. | Required |
| Knowledge of fiscal / budget processes. Ability to manage HR and fiscal resources effectively. | Required |
| Knowledge of applicable federal, state and local laws, rules and regulations. Ability to apply policy knowledge to suggest improvements to potential regulatory issues. | Required |
| Excellent decision-making and organizational leadership skills. | Required |
| Strong decision-making and organizational leadership skills. | Required |
| Advanced knowledge of county, and local social supports services and resources. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
| Travel Outside of Normal Business Hours | Required |
| Travel | Required |
| Availability for occasional consultation outside typical work hours | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |