General Information


Job Description INSTITUTIONAL RSCH ANL 3 Working Title Associate Director of Medical Education Quality
Job Code 006948 Grade 22
Department Name Undergrad Medical Ed Dept - D02005 Department Head Pablo Joo
Supervisor Elizabeth Morrison-Banks Effective Date 10/15/2023
Position(s) Directly Supervised
Job Code Title FTE
004484 HEALTH PROFNS EDUC SPEC 2 CX 1.0
006947 INSTITUTIONAL RSCH ANL 2 1.0

Generic Scope
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.

Custom Scope
Uses skills as a seasoned, experienced professional with a full understanding of industry practices and organizational policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Department Custom Scope
Working under the supervision of the Associate Dean for Medical Education Quality, the Associate Director of Medical Education Quality manages the UCR School of Medicine?s continuous quality improvement (CQI) system. The Associate Director provides support for the school?s institutional learning objectives and quality improvement activities related to the medical education program. The incumbent will be the primary point person for all Liaison Committee on Medical Education (LCME) accreditation processes, coordinating all databases, events, dashboards, documents and submissions related to LCME accreditation and CQI initiatives of the School of Medicine. The incumbent will use strong skills in both quantitative and qualitative data analysis to train and supervise direct reports in collecting, analyzing and summarizing complex data sets. The incumbent is also expected to use excellent communication skills, mature judgment, informed decision-making, concern for detail and timeliness, as well as appropriate discretion to deal with complex, confidential and sensitive issues.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Master's degree in related area and/or equivalent experience/training. Preferred

Experience Requirements
Experience Requirement
Supervisory experience. Preferred
4 - 7 years of related experience. Required
Experience in a role where quality improvement projects have been demonstrated Required

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Researches, gathers, analyzes and summarizes information for complex data research projects.
  • Maintains continuous quality improvement dashboards and other complex databases. Oversees the preparation and timely dissemination of all reports produced by the Office of Medical Education Quality and Integration, ensuring accuracy and adherence to policies and guidelines of the university and of accrediting bodies. Supervises unit staff in providing on-demand data and reports and in responding quickly to user requests. Partners with the Associate Dean for Assessment and Evaluation and staff of the Office of Assessment and Evaluation (OAE) to ensure seamless completion of the OAE?s program evaluation deliverables that are essential to the OMEQ?s CQI deliverables.
20
Assignments require analysis of multiple factors or data sources.
  • Identifies, analyzes and interprets trends in complex data sets using statistical techniques. Develops quality control systems to proactively identify and reconcile discrepancies within various data sets so as to provide accurate and detailed reports. Assists with creating and maintaining new assessment and evaluation tools. Coordinates the OMEQ?s prompt and accurate completion of all tasks needed for all of the OMEQ?s CQI deliverables including but not limited to: all forms and reports required by the Liaison Committee on Medical Education (LCME) and the Association of American Medical Colleges (AAMC); internal and external surveys; CQI-related policies and procedures; OMEQ newsletters and other communications to the OMEQ?s stakeholders; medical education focus groups; and other meetings.
20
Able to synthesize issues and present them in a creative and non-technical manner.
  • Oversees communication with students, staff, faculty and accrediting bodies. Leads team in preparing dashboards and reports that translate and visualize data into actionable insights that help improve educational outcomes.
20
Designs and establishes systems that manage, store and retrieve data for analysis to answer ad hoc informational requests and tracking of students and faculty.
  • Performs special assignments that require research and collection of information; ability to locate, analyze and summarize data in an effort to identify variances and provide recommendations. Designs, establishes and maintains continuous quality improvement dashboards and databases using pivot tables and other functions of PowerBI, Excel and other software to create complex data visualizations.
20
May oversee the work of student or clerical staff.
  • Oversees the work of the staff in the medical education quality unit, analyst, student workers and clerical staff, ensuring compliance with administrative policies and determine appropriate procedures and methods to prevent problems and improve efficiencies. Provides training to unit staff on data management protocols and database tools. Participates in the selection, development and evaluation of staff to ensure efficient operations. Trains and supervises OMEQ staff to assist with all tasks required of the OMEQ including all CQI deliverables; CQI-related policy and procedure documents; and prompt, accurate and courteous oral and written communications with medical students, faculty members, administrative staff, vendors, and other stakeholders.
20

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Ability to function independently and take responsibility for results; organize workload with close attention to detail and accuracy; manage multiple tasks and timelines. Required
Skill in independently researching questions and making appropriate contacts when problem solving. Required
Understanding of organizational rules and regulations. Required
Thorough active listening, critical thinking, good interpersonal skills and ability to multi-task. Required
Strong ability to present information in a clear concise manner both in writing and verbally. Required
Requires general knowledge in data collection and analysis techniques; statistics or social science research techniques; knowledge of common organization-specific computer application programs; knowledge of organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act, or FERPA). Required
Advanced skills in Excel (pivot tables, power query, vlookup), Power BI and/or other related software. Required
Able to provide good judgment, decision-making, and problem solving. Required
Ability to maintain confidentiality at all times and to handle sensitive/confidential information, issues and requests. Required
Knowledge of learning management systems such as ExamSoft, One45 Data Analytics, MedHub and/or Canvas. Preferred

Special Requirements & Conditions
Special Condition Requirement
Occasional travel for university related business meetings, conferences and/or professional development. Required
Travel to various UCR/affiliate sites as needed. Required

Other Special Requirements & Conditions

Level of Supervision Received
General Supervision

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Sit : Constantly
  • Walk : Occasionally
  • Bend : N/A
  • Stand : Occasionally
  • Crawl : N/A
  • Climb : N/A
  • Squat : N/A

Mental Requirements
  • Communicate Orally : Constantly
  • Perform Calculations : Frequently
  • Read/Comprehend : Constantly
  • Write : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Works in confined quarters : No
  • Dust : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Fumes : No
  • Drives motorized equipment : No

Critical Position

Is Critical Position: Yes

More Information

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