General Information
| Job Description | ORGANIZATIONAL CNSLT 3 | Working Title | UCPath Business Analyst |
|---|---|---|---|
| Job Code | 007394 | Grade | 22 |
| Department Name | UCPATH Campus Support Services Dept - D02073 | Department Head | Veronica Ruiz |
| Supervisor | Kameron Johnson | Effective Date | 04/01/2024 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Independently uses skills as an experienced organizational development and effectiveness professional with a full understanding of organizational consulting practices within medium to large, complex departments, divisions, schools and colleges to resolve a wide variety of organizational consulting issues and situations. Is proficient in identification and resolution of moderate to complex organizational issues. Works on strategic organizational consulting issues that are diverse in scope, where analysis of situations requires evaluation of various factors. Normally receives little instruction on planning, researching, and resolving organizational effectiveness issues, with general instructions and guidance provided on new assignments and/or more unique situations including strategic planning. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. |
Department Custom Scope
| Under the general supervision of the UCPath Technical Business Manager of the UCR Campus Support Center (CSC) and working closely with the Campus Support Center team, the UCPath Business Analyst is responsible for providing program, system and business analysis support. The incumbent must have excellent communication, presentation, documentation and problem solving skills. The role requires self-directed effort to engage with Subject Matter Experts (SMEs); Campus Stakeholders to elicit & validate information; work with SMEs to identify, define and document current/future state business processes and operational procedures. As well as facilitating the implementation of new business processes for the campus. The incumbent will engage in direct organizational training activities including participation in creation of training assets and training delivery of new and existing business/system processes. The role requires participation in organizational business systems administration and support activities. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| Experience with shared service center practices and technologies. | Preferred |
| Ten (10) years of progressively responsible experience in HR business analytics, PeopleSoft HCM implementation or other HCM/HRIS implementation. | Preferred |
| 4 - 7 years of related experience. | Required |
| Business Analyst, HCM, and/or HRIS implementation experience in a higher education environment. | Preferred |
| Business analyst or project management experience. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Assesses medium to complex situations or problems, identifies desired improvements, works with clients to address identified issues and implement improvements in alignment with organizational strategy. | 30 |
| Translates new and existing business processes into detailed universally understood documentation and workflow mapping. Consults with subject matter experts to identify, define and document current UCPath and related business processes. Conducts and facilitate fit/gap analysis and design sessions, as needed. Engages in direct organizational training activities including creation of training assets and training delivery of new and existing business/system processes. Participates in organizational business systems administration and support activities. | 20 |
| Independently selects methods and techniques for obtaining appropriate resolution. | 10 |
| Addresses questions, concerns and consulting engagements for large or more complex units. | 10 |
| Applies organizational development concepts to perform complex analysis to understand past performance and determine present and future performance and/or resource allocations. | 10 |
| Assists in identifying opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop operational changes. | 10 |
| Participates in analytical project management activities, including the development and maintenance of timelines with tasks and project milestones. Populates and maintains a issue tracking log to provide issue clarity and to facilitate the timely resolution of all issues. | 5 |
| Researches and prepares statistical reports using available data and consolidate information into cohesive and understandable correspondence or other written form for use in management decision-making. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Skilled in facilitation, consulting and relationship building. | Required |
| Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained. | Required |
| Ability to coach, facilitate, and influence people. | Required |
| Possesses effective verbal and written communication skills. | Required |
| Ability to focus on priorities, strategies, and vision. | Required |
| Has thorough knowledge of the organizational development and effectiveness field, theories, models to assess, design and implement customized organizational interventions. | Required |
| Demonstrates analytical, problem-solving, project planning and implementation skills. | Required |
| Thorough knowledge and proficiency in Microsoft PowerPoint, Excel, Visio, Word, SharePoint, Teams and Zoom. | Required |
| Highly self-motivated with strong initiative and follow-through. | Required |
| Work effectively with all levels in the organization and develop informal, cooperative relationships. | Required |
| Demonstrated analytical, statistical and research skills with experience in preparing analytical and narrative reports and proposals. | Required |
| Working knowledge of PeopleSoft HCM implementation. | Required |
| Thorough knowledge and proficiency in SharePoint. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Evening and weekend work may be required. | Required |
| Must successfully complete background check through the DOJ and FBI prior to appointment start date. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Other University Setting |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |