UCR Jobs

General Information

Job Description	STDT ADVISOR MGR 2	Working Title	Director of CHASS Advising and Enrollment Management
Job Code	000314	Grade	24
Department Name	CHASS Student Affairs - D01010	Department Head	M Covadonga Lamar Prieto
Supervisor	Ryan Lipinski	Effective Date	02/01/2024

Position(s) Directly Supervised

Job Code	Title	FTE
004541	STDT ADVISOR SUPV 2	4.0
004579	STDT SVC SUPV 2	1.0

Generic Scope

Oversees through subordinate managers a large department or multiple smaller units, OR manages a highly specialized technical function/team. Has significant responsibility to achieve broadly stated goals through subordinate managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines strategies for a program with organization-wide impact.

Oversees through subordinate managers a large department or multiple smaller units, OR manages a highly specialized technical function/team. Has significant responsibility to achieve broadly stated goals through subordinate managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines strategies for a program with organization-wide impact.

Custom Scope

Manages several student academic advising functions in a large school or college. Develops the long term organizational goals of the organizations. Directs subordinate supervisors and/or managers. Has wide impact on school or college academic programs.

Manages several student academic advising functions in a large school or college. Develops the long term organizational goals of the organizations. Directs subordinate supervisors and/or managers. Has wide impact on school or college academic programs.

Department Custom Scope

Under the general direction of the CHASS Assistant Dean of Student Success, the Director of Advising and Enrollment Management has primary responsibility for the management of undergraduate academic advising services in the College of Humanities, Arts, and Social Sciences. Duties include, but are not limited to, supervision of academic advisor supervisors as well as the enrollment management supervisor; management and development of advising services; oversight over scheduling and enrollment related duties; and the interpretation, enforcement, and administration of UC, university, and college regulations, policies, and procedures. The Director provides advisement to the Assistant Dean of Student Success and Associate Dean of Student Affairs to ensure the college is actively planning and prepared to meet the requirements of growing enrollment and the needs of our students. The Director acts as a campus-wide resource for student advising related matters within the college, including the Registrar?s office, college partners, the Vice Provost and Dean for Undergraduate Education, and others. The full salary for this position is $87,300- $163,300 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Under the general direction of the CHASS Assistant Dean of Student Success, the Director of Advising and Enrollment Management has primary responsibility for the management of undergraduate academic advising services in the College of Humanities, Arts, and Social Sciences. Duties include, but are not limited to, supervision of academic advisor supervisors as well as the enrollment management supervisor; management and development of advising services; oversight over scheduling and enrollment related duties; and the interpretation, enforcement, and administration of UC, university, and college regulations, policies, and procedures. The Director provides advisement to the Assistant Dean of Student Success and Associate Dean of Student Affairs to ensure the college is actively planning and prepared to meet the requirements of growing enrollment and the needs of our students. The Director acts as a campus-wide resource for student advising related matters within the college, including the Registrar?s office, college partners, the Vice Provost and Dean for Undergraduate Education, and others. The full salary for this position is $87,300- $163,300 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.

Education & Experience Requirements

Education Requirements

Degree	Requirement
Bachelor's degree in related area and/or equivalent experience/training.	Required
Master's degree in a related area	Preferred

Experience Requirements

Experience	Requirement
8 - 13 years of related experience.	Required
Previous supervisory/managerial experience.	Preferred

License Requirements

Certification Requirements

Certification	Requirement

Educational Condition Requirements

Condition	Requirement

Key Responsibilities

Description	% Time
Develops, interprets, and administers a large and complex student academic advising program. This position will be responsible for overseeing all academic advising activities within CHASS. The incumbent will create strategic plans, proposals, and reports with college wide impact that draw on nationally recognized norms and best practices in academic advising to improve student retention, persistence, and graduation rates within CHASS. Responsible for assessing the efficacy of advising and developing new academic advising strategies to address unanticipated needs or newly identified deficiencies, for implementing solutions to these issues, and for evaluation of program wide effectiveness. Oversee the involvement of CHASS in new student orientation programs. Communicates with advisors regularly to discuss changes in policy, regulations, procedures, and important advising developments. Position will conduct research, including data analysis and proposal writing, as needed for special projects.	35
Provides direction to subordinate managers and/or supervisors. This position will manage 4 Academic Advisor Supervisors and the Enrollment Management Supervisor. The Director will serve as primary resource in dealing with difficult, complex, and/ or unusual situations regarding student academic advising or student success services and student progress. Responsible for management of staff to ensure student needs are met and a consistent, high level of service is provided throughout CHASS	25
Advises school or college senior management on far-reaching academic policies, practices, and procedures. Serve as resource for the interpretation, enforcement, and administration of UC, university, and college regulations, policies, and procedures so that both institutional and student needs are met. Advises the Dean, Associate Deans, Assistant Dean on areas concerning and undergraduate affairs and for matters that require confidentiality and sensitivity that may have long-term personnel or legal implications. Prepare policy and procedure reports and documentation. Serve as a liaison with campus partners including advising colleagues in other schools and colleges; Athletics, the Vice Provost and Dean of Undergraduate education, and the registrar?s office	20
Develops and implements budgets for managed functions.	10
Makes decisions on performance, salary actions, hiring decisions and other human resources related issues of managed staff. This responsibility includes oversight of the units employee development, hiring, and other relevant needs throughout the Advising team which includes approximately 30 Student Advisors and 4 Enrollment Management Support staff. Provides regular feedback to direct reports regarding performance and development throughout the year and provides formal, comprehensive feedback during the annual review process.	5
Other duties as assigned	5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability	Requirement
Ability to work effectively with a diverse population of students, staff, and faculty.	Required
Demonstrated leadership experience in strategic planning, program development, and budgeting in order to meet unique challenges and opportunities. Strong analytical and creative problem-solving skills.Ability to synthesize disparate information toward the resolution of a complex problem.	Required
Demonstrated, progressively responsible management-level experience.	Required
Knowledge of the applicable federal and state regulations governing areas related to the responsibilities of the position including the Federal Education Rights and Privacy Act (FERPA).	Required
Ability to anticipate academic advising program needs. Ability to interpret and administer UC Academic Senate policies. Ability to analyze policies and make alternative recommendations.	Required
Abilities in problem identification, reasoning, ability to develop original ideas to solve problems, persuasion, and leadership.	Required
Skills in monitoring/assessing people, processes or services, to make improvements; project management.	Required
Advanced writing and speaking skills.Ability to communicate in an articulate and effective manner with a wide university audience.	Required
Ability to compile and interpret statistical analyses regarding undergraduate student success.	Required
Advanced knowledge of advising and counseling techniques.	Required
Knowledge of factors that contribute to student retention and timely graduation.	Required
Ability to work with and supervise a diverse staff, balancing individual personnel needs with organizational imperatives.	Required
Skills in social perceptiveness.	Required
Demonstrated skill in using software applications, including spreadsheets, word processing, presentations, and database applications. Knowledge of online student information systems and related.	Preferred
Minimum seven years academic advising experience. Minimum five years supervisory experience. Knowledge of UCR online student information system (SIS+). Knowledge of UCR Policies and Procedures.	Preferred
Knowledge of common University-specific computer application programs.	Preferred
Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.	Preferred

Special Requirements & Conditions

Special Condition	Requirement
Travel	Required

Other Special Requirements & Conditions

Level of Supervision Received

General Direction

General Direction

Environment

Working Environment

Campus and Remote

Campus and Remote

Other Requirements

Items Used

Standard Office Equipment

Standard Office Equipment

Physical Requirements

Stand : Occasionally Climb : N/A Bend : N/A Sit : Constantly Crawl : N/A Walk : Frequently Squat : N/A

Stand : Occasionally
Climb : N/A
Bend : N/A
Sit : Constantly
Crawl : N/A
Walk : Frequently
Squat : N/A

Mental Requirements

Perform Calculations : Frequently Read/Comprehend : Constantly Communicate Orally : Constantly Write : Constantly Reason & Analyze : Constantly

Perform Calculations : Frequently
Read/Comprehend : Constantly
Communicate Orally : Constantly
Write : Constantly
Reason & Analyze : Constantly

Environmental Requirements

Is exposed to marked changes in temperature and/or humidity : No Dust : No Drives motorized equipment : No Fumes : No Works in confined quarters : No Is exposed to excessive noise : No Is around moving machinery : No

Is exposed to marked changes in temperature and/or humidity : No
Dust : No
Drives motorized equipment : No
Fumes : No
Works in confined quarters : No
Is exposed to excessive noise : No
Is around moving machinery : No

Critical Position

Is Critical Position: Yes

Is Critical Position: Yes

HR Employment