General Information
| Job Description | PROJECT POLICY ANL 1 | Working Title | Scholar Advisor |
|---|---|---|---|
| Job Code | 007396 | Grade | 18 |
| Department Name | International Stdnt and Schlrs - D02048 | Department Head | Marko Princevac |
| Supervisor | Michael Schmelzle | Effective Date | 02/12/2024 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on assignments that are initially routine in nature, requiring limited judgment and decision making. Employees at this level are expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined training and development planning. |
Custom Scope
| Learns to use professional concepts to conduct and/or support analytical studies or projects. Works on problems of limited scope. Acquires skills to fully analyze issues and problems, gather data and information, find and evaluate alternatives and make sound recommendations. |
Department Custom Scope
| International Scholar Advisor (ISA) will serve a critical role in the International Students and Scholars Office (ISS) by advising UCR international scholars, faculty, and staff. ISA will be expected to develop a good understanding of J-1 Scholar and H-1B regulations, immigration caseload management, and International Student and Scholar databases such as ISS online, ISSM, SEVIS, FLAG.dol.gov, etc., by working closely with the International Scholar team. In addition, the ISA will assist in developing and implementing Export Control measures as the university deems necessary. ISA assists in programming events (such as Meet & Greets, English Cultural Conversation Group, etc.) for International Scholars and their dependents and helps put together the ISS newsletter. ISA helps in assessing customer satisfaction and develops metrics to evaluate the quality of service offered by ISS in order to identify areas where improvements can be made. ISA will assist Director ISS in special projects, such as with UCR Extension. ISA will perform other duties as assigned. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 0 - 1 years of related experience. | Required |
| Minimum of 1 year of related experience | Preferred |
| Experience filing immigration petitions and advising international scholars on visa regulations. | Preferred |
| Experience as an Alternate Responsible Officer (ARO). | Preferred |
| Experience with ISSonline, ISSM, or similar immigration software. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| NAFSA Core Education Program for J Regulations (Beginners & Intermediate) | Preferred |
| F-1 Visa Training Beginner and Advance Certification | Preferred |
| J-1 Visa Training Beginner and Advance Certification | Preferred |
| H-1B Visa Training Advance Academic Certification | Preferred |
| Academic Permanent Residence Certification | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Learns to gather and assemble analytical and factual data.
|
50 |
Learns to prepare reports and summarize information available on the assigned issues and identifies other matters of significance.
|
15 |
Assists with program planning and collaboration with program/project staff.
|
15 |
Prepares preliminary analyses of laws, procedures, and other subjects to contribute to organizational programs, research proposals, and other documentation.
|
10 |
Provides a variety of preliminary analytical studies in support of a function, research initiative, program and/or organizational unit.
|
5 |
Supports program or project staff to gather information and support program objectives.
|
5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Demonstrates ability to use sound judgment in responding to issues and concerns. Ability to deliver an outstanding level customer service to various populations, while maintaining the integrity of departmental policies and procedures. Ability to exercise diplomacy, patience, and flexibility. | Required |
| Skills to learn organization-specific and other computer application programs. | Required |
| Basic skills to analyze and research information and learn to synthesize large amounts of data with strong attention to detail. | Required |
| Basic program and project management skills. | Required |
| Basic communication and interpersonal skills to communicate effectively, both verbally and in writing. | Required |
| Ability to use sound judgment in responding to issues and concerns. | Required |
| Acquiring knowledge of applicable policy analysis techniques. | Required |
| Demonstrates ability to use sound judgment in responding to issues and concerns. | Required |
| Knowledge of computer-based applications utilizing databases, word processing, spreadsheets, electronic mail, and web development tools including Excel, Word, PowerPoint, and calendar programs. Experience in spreadsheets, charts, or graphics to display data, and proficiency adapting programs to meet sophistication required. Ability to identify and access online campus information systems and resources. | Required |
| Knowledge of and sensitivity to cross-cultural issues in the advising process. Ability to work with international scholars, staff, and faculty. Ability to work and interact effectively with diverse groups (individual faculty, staff, students, university administrators with different needs, etc.), understand levels of urgency, and be aware of levels of English and cultural sensitivity. Ability to formulate and present written material in a logical, comprehensive, and accurate manner. | Required |
| Ability to evaluate and prepare immigration documents (such as DS-2019, I-129, LCA, etc.) with accuracy and speed, and with strong attention to detail and high level of analysis. | Required |
| Analytical/problem-solving skills. | Required |
| Working knowledge of common organization- or research-specific and other computer application programs. | Required |
| Excellent organizational and time management skills to establish goals and prioritize workload; ability to meet strict deadlines; ability to work efficiently and effectively on multiple projects with competing deadlines; flexibility in dealing with people and competing demands; ability to manage details of complex projects and events and to independently follow through to successful completion. Ability to carry out work independently and under the pressure of a high-volume workload, frequent interruptions, deadlines, and changing priorities. | Required |
| Ability to use discretion and maintain all confidentiality. | Required |
| Working knowledge of Scholars Reporting for Open Doors, International Student and Scholars Management (ISSM), and other electronic systems/databases related to International Scholars record-keeping. | Preferred |
| Working knowledge of applicable policy analysis techniques. | Preferred |
| Knowledge of and experience with J-1 and H-1B immigration regulations, employment policies and procedures, and academic policies and procedures. | Preferred |
| Strong communication and interpersonal skills to communicate effectively, both verbally and in writing. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must successfully complete a background check through the University's background check agency prior to your start date, and a fingerprint check through the Department of Justice and Federal Bureau of Investigations. | Required |
| Travel Outside of Normal Business Hours | Required |
| Must have the ability to travel to occasional conferences, meetings, and seminars as needed. | Required |
| Alternate Responsible Officer (ARO) must be a citizen or lawful permanent resident of the United States. | Required |
| Travel | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| Close Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |