General Information
| Job Description | LIBRARY MGR 1 | Working Title | Head of Access Services |
|---|---|---|---|
| Job Code | 000541 | Grade | 22 |
| Department Name | University Library Dept - D01090 | Department Head | Steven Mandeville-Gamble |
| Supervisor | Tiffany Moxham | Effective Date | 03/25/2024 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 005326 | SCRTY GUARD SR | 1.0 |
| 006287 | LIBRARY SUPV 2 | 1.0 |
| 006286 | LIBRARY SUPV 1 | 1.0 |
Generic Scope
| Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets. |
Custom Scope
| Under the direction of an Associate or Assistant University Librarian, manages a department library, or a unit within the main libraries. Manages the Library Professionals and/or Library Assistants within that unit. Determines or recommends short-term strategy, policies, services, and programs for the library or unit. Responsibilities are defined by overall objectives and involve a high level of complexity in functional/subject area specialization. |
Department Custom Scope
| Under the direction of an Assistant or Associate University Librarian, manages the operations of the library or unit, ensuring adequate coverage. Manages the Access Services Department and oversees the work of the three units within Access Services (circulation/reserves, interlibrary loan, and library security). Provides leadership for the development and implementation of programs which promote innovative user services for the Library and the maintenance of an atmosphere conducive to excellent, proactive customer service. Departmental management includes the formulation, recommendation and implementation of policies and workflows based on general strategic and programmatic needs of the organization. Manages personnel actions within the department including onboarding, training, personnel actions, workflow and policy oversight. Actively contributes to the Library?s overall mission and goals through service on the organization?s Library Leadership Team. Works collaboratively with other departments and units within the library to develop and improve services for Library patrons and stakeholders. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Masters in Library and Information Science (MLIS) | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 8 - 13 years of related experience. | Required |
| Demonstrated experience with interlibrary loan and/or document delivery systems and services. | Required |
| Demonstrated experience with integrated library management systems (ILMS), particularly focused on circulation and reserves functional areas. | Required |
| Previous supervisory/managerial experience. | Preferred |
| Demonstrated experience managing budgets. | Preferred |
| Demonstrated experience managing a large department or complex unit providing high quality public service. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| Project Management Professional (PMP) | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| Project management training. | Preferred |
Key Responsibilities
| Description | % Time |
|---|---|
Under the direction of an Associate or Assistant University Librarian, manages the operations of the library or unit, ensuring adequate coverage.
|
40 |
Manages the resources of the library/unit, including the budget.
|
20 |
Determines or recommends operating principles and practices, such as hours of operation, acquisitions, and assignment of duties.
|
20 |
Recommends staffing levels and mixture of staff and students to realize optimal efficiencies and cost effectiveness.
|
10 |
| Maintains knowledge of current industry trends and performs continuous assessment of innovative methodologies, technologies and approaches. Identifies opportunities and communicates them to supervisor. | 5 |
| Responsible for opening and closing the Rivera and Orbach library facilities as necessary. Performs other duties as assigned. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Strong management, supervisory and organizational leadership skills. | Required |
| Ability to establish and maintain professional working relationships. | Required |
| Ability to display initiative and remain flexible in a fast-paced and changing environment | Required |
| Ability to communicate effectively, both verbally and in writing. | Required |
| Strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors and alumni. | Required |
| Ability to perform accurate, detailed work. | Required |
| Demonstrated knowledge with integrated library management systems (ILMS), particularly focused on circulation and reserves functional areas. | Required |
| Advanced professional and/or highly specialized functional subject area knowledge, which may be acquired through considerable library experience, specialized training, or relevant academic preparation. | Required |
| Familiarity with UCR student information system. | Preferred |
| Familiarity with UCR billing systems. | Preferred |
| Working knowledge of bibliographic records and their structure | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must be able to work flexible hours for staffing in backup situations (mornings, evenings, weekends, and holidays). | Required |
| Must pass FBI/Department of Justice background check. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |