General Information
| Job Description | CMTY EDUC SPEC 3 | Working Title | Supervisor, Community Health Worker |
|---|---|---|---|
| Job Code | 005838 | Grade | 18 |
| Department Name | Biomedical Sciences Dept - D01059 | Department Head | David Lo |
| Supervisor | Michelle Burroughs | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 005839 | CMTY EDUC SPEC 2 | 1.0 |
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Uses skills as a seasoned, experienced community educational and volunteer educational management program professional to resolve a wide range of educational program issues and needs assessments. Develops new community educational programs, and works on complex community educational programs or volunteer educational management programs of diverse scope. Demonstrates good judgment in selecting methods and techniques for delivering courses, presentations and development programs. Receives general instructions and exercises judgment in selecting methods and techniques for course and instructional improvement. Fully knowledgeable in course subject matter and program. |
Department Custom Scope
| The Community Health Worker (CHW) Supervisor will be responsible for overseeing the Center?s per diem Community Health Workers and provide support to the identification, education, and coordination of community member?s health and social service needs. The Community Health Worker Supervisor will be responsible for determining appropriate outreach and scheduled activities for the Center which require the assistance of CHWs. In addition the CHW Supervisor will also be responsible for supporting community members in improving their health through outreach, educational and engagement activities either via phone and/or in the field and connecting them with appropriate social service organizations. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Associate degree in related area and/or equivalent experience/training. | Required |
| Continuing education in related field. | Required |
| Completion of an approved Community Health Worker program | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| CHW State Certification when available | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
May serve as a work leader. May provide training or mentoring to instructors.
|
20 |
Plans and develops new programs and curriculum, and adjusts existing courses and curriculum in a continuing education environment.
|
10 |
| Evaluates prospective program partnerships. | 10 |
Facilitates and supports special program events for themselves and others.
|
10 |
| Actively participates in long-range strategic planning for community educational programs. | 5 |
| Participates in developing strategic market plans and target audiences. | 5 |
Recruits, selects, orients, evaluates and supervises qualified course and program instructors.
|
5 |
| Identifies and develops evaluation tools for courses, instructors and programs. | 5 |
| Evaluates and adjusts course curriculum through student/participant evaluations and level of interest shown. | 5 |
| Determines instructor objectives, methods of instruction and locations. | 5 |
| May provide presentation or instruction of course or program. | 5 |
| Plans and schedules course offerings; identifies course topics. | 5 |
| Tracks student or participant performance and course desirability. | 5 |
| Develops, prepares and reconciles budget for program. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Skill in using business software systems in the completion of work assignments; i.e. Word, Excel, Access, PowerPoint. | Required |
| Thorough skills to conduct needs assessment and development of new presentations/courses to meet organizational needs. | Required |
| Thorough knowledge of and skill in delivering programs. | Required |
| Thorough knowledge of functional area and understanding of how work may impact other areas. | Required |
| Thorough knowledge of current community educational programs and trends. | Required |
| Knowledge of managing a portfolio of business and management courses at the university level. | Required |
| Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. | Required |
| Thorough knowledge of organization policies and procedures. | Required |
| Thorough and effective verbal, written and interpersonal communication skills and presentation skills. | Required |
| Effective communication skills to interact with various members of the community | Preferred |
| Ability to assess external and internal environments | Preferred |
| Bilingual skills in English and Spanish. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Valid Drivers License | Required |
| Travel | Required |
Other Special Requirements & Conditions
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|
Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Various External Venues |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |