General Information
| Payroll Title | STDT AFFAIRS OFCR 3 SUPV | Title Code | 004356 | Grade/Step | 08 | Working Title | Senior Associate Director of Graduate Programs |
|---|---|---|---|---|---|---|---|
| Department Name | BUS Infrast Admin Prgm Srv Sup | Supervisor | Mironko, Arkadiusz | Department Head | Gustafson, Laurie |
Payroll Title of those supervised
| Title Code | Description | FTE |
|---|---|---|
| 4353 | STDT AFFAIRS OFCR 2 | 3 |
Special Requirements and Conditions
| Critical Position |
| Valid Driver License |
| Travel |
| Travel Outside of Normal Business Hours |
Level of Supervision Received
| General Direction |
Items Used
Position Purpose
| The A. Gary Anderson Graduate School of Management (AGSM) at the University of California, Riverside offers a nationally-ranked MBA program that is also on the list of "10 Business Schools with the Most International Students". This AACSB-accredited school is one of the fastest growing business graduate schools in Southern California. We excel in developing brilliant minds that will lead dynamic, innovative businesses in the future. Our graduate school offers a full-time Masters of Business Administration (MBA), Flex MBA, Master of Professional Accounting (MPAc) and Master of Finance (MFin) programs. In addition, a PhD program, The Interdepartmental Graduate Program in Management, began in Fall 2011. The Senior Associate Director of Graduate Programs, in collaboration with the Executive Director and Director, will provide vision and leadership to the design, organization, development and implementation of a rapidly growing Graduate Program. This position will lead the development of strategies and objectives to increase the quality of applications and meet the enrollment goals (established by the Dean) for all Graduate programs at the A. Gary Anderson Graduate School of Management. The Senior Associate Director of Graduate Programs in collaboration with the Director is responsible for the oversight of the recruitment for domestic and international students, enrollment and admission outreach, financial aid and delivery of student services to provide domestic and international graduate students a quality experience and education. The Senior Associate Director of Graduate Programs manages the Graduate Program Student Affairs Officer 2 staff and the application processing procedure for a successful Graduate Program. The Senior Associate Director of Graduate Programs acts with a great degree of independence. |
Essential Functions
| Essential Function | % Time |
|---|---|
| Academic Advising | 30 |
| Ensure effective delivery of service to students while maintaining student satisfaction. Identify and resolve complex student program issues and/or concerns. Deliver and manage programs and/or services involve a wide variety of complex issues and strategies requiring independent problem prevention/solving/resolution. Demonstrate strong and current knowledge of procedures and policies. Proactively identify and resolve complex student program issues and/or concerns. Advise students on university, campus and departmental requirements, policies and procedures. Advise students on course requirements for degree completion. Ascertain and communicate the use of transferred units in meeting college and major requirements. Confirm that students meet requirements for degree completion. Identify students with GPA or progress problems and recommend probation or other intervention. Advise students on probation issues. |
|
| Recruitment | 30 |
| Develop a recruiting strategy in concert with marketing efforts and manage the recruiting process to ensure that highly qualified candidates are identified and encouraged to apply and attend. Develop diversity initiatives in the recruitment strategy. Travel and recruit at Graduate Business Program events inside and outside the United States. Conduct visits to community colleges and community and educational agencies to provide current information on educational opportunities available at the A. Gary Anderson Graduate School of Management at UC Riverside including: information on all AGSM graduate programs, UCR admissions procedures and entrance requirements, types of financial assistance including merit scholarships, housing, student life, athletic programs, and career opportunities. Represent the A. Gary Anderson Graduate School of Management at recruitment events such as College Night and Transfer Day programs, College Advisement programs, College Fairs, Campus Tours, Admission Days, Preview Day, Alumni Welcomes, Scholar's Receptions and other potential networking events. Assist the Director in the development of a plan to involve AGSM graduate alumni in the prospective student recruitment process. Coordinate alumni information sessions for graduating students. Develop a system for alumni student referrals for the program. Develop and prepare reports to track and evaluate recruiting and outreach efforts and develop trend analysis for student recruitment and retention for all Graduate programs. Collect and share data needed to complete departments and ranking surveys. Collect and manage data necessary to analyze and evaluate effectiveness of the recruiting efforts made and conversion rates of prospects while maintaining increasing quality enrolment. |
|
| Staff Management | 20 |
| Supervise and direct daily activities of application processing staff (Student Affairs Officer 2) and/or students including hiring, evaluating performance, assigning work, initiating disciplinary actions and resolving complaints/grievances. Train and guide Graduate Office personnel in processes of the Graduate Business department and other related departments. Support and develop of cross functional individual and team culture. Ability to delegate and assign tasks. The position requires significant participation and interaction with others within or across organizational lines where the decisions contribute in an important way to major goals and objectives. |
|
| Admissions | 10 |
| Work in collaboration with the Graduate Division to ensure that all candidates meet the University of California, Riverside, admission requirements. Work in collaboration with other campus offices regarding policy and procedural issues, including: Registrarâs Office, Graduate Division, International Center and University Extension. Evaluate and advise students requesting exceptions to departmental and/or Graduate Division requirements. |
|
| Scholarships & TA Appointments | 5 |
| Oversee the distribution of all financial aid for graduate programs. Maintain advising capability to the Associate Dean and academic staff for TA appointments |
|
| Other | 5 |
| Direct student surveys and national benchmarking studies to evaluate overall success of all Graduate programs and to develop strategies for program improvement. | |
Minimum Requirements
| Minimum Requirement | Display Ranking |
|---|---|
| 1 | |
| Master of Business Administration (MBA) or Master's degree in related field with three to five years demonstrated progressive program management experience at an institution of higher learning or bachelor's degree and minimum ten years of progressive management experience at an institution of higher learning. | |
| 2 | |
| Demonstrated success in developing and/or growing self-supporting programs. Skills to identify, analyze, and propose effective programs, projects, systems, and procedures to ensure efficient and effective outcomes. | |
| 3 | |
| Demonstrated ability to supervise and carry out comprehensive management responsibilities in a complex, fast-paced, results-oriented working environment, including program development, performance management and policy management/development. Demonstrated ability to motivate staff, create teamwork environment and resolve conflict in a professional, respectful manner. | |
| 4 | |
| Ability to build relationships and manage complex, highly visible services for graduate students, alumni, donors, and employers for the overall success and reputation of the Anderson School of Business. | |
| 5 | |
| Demonstrated high-level strategic planning and analytical skills with the ability to establish and articulate goals, strategies, tactics, and benchmarks. Ability to actively engage staff in this process and to elicit their support for goals, strategies, etc. | |
| 6 | |
| Understanding of Graduate Program marketplaces and corporate environment. Demonstrated knowledge of a wide variety of local, national and internationally-oriented professional occupations, job search methodologies, and current employment trends. | |
| 7 | |
| Ability to make recommendations regarding high profile, politically sensitive problems and issues. | |
| 8 | |
| Ability to demonstrate and offer original thinking and judgment as well as innovative application of policy, situational solutions and/or applicable-field principles. | |
| 9 | |
| Exceptional interpersonal, writing, and oral communication skills, including presentation skills, to communicate effectively with diverse audiences and enhance delivery of services to students and alumni. | |
| 10 | |
| Extensive, comprehensive knowledge of computer systems, data management, software, email and the Internet. | |
Preferred Qualifications
| Preferred Qualification | Display Ranking |
|---|---|
| 1 | |
| Knowledge of University of California and UC, Riverside policies and procedures | |
| 2 | |
| Knowledge of UCR general catalog | |
| 3 | |
| Knowledge of UCR academic and student support services | |
| 4 | |
| Knowledge of UCR personnel policy and procedures | |
| 6 | |
| Knowledge of family rights privacy act | |
| Posted Position Purpose |
|---|
| The A. Gary Anderson Graduate School of Management (AGSM) at the University of California, Riverside offers a nationally-ranked MBA program that is also on the list of "10 Business Schools with the Most International Students"ÃÂ. This AACSB-accredited school is one of the fastest growing business graduate schools in Southern California. We excel in developing brilliant minds that will lead dynamic, innovative businesses in the future. Our graduate school offers a full-time Masters of Business Administration (MBA), Flex MBA, Master of Professional Accounting (MPAc) and Master of Finance (MFin) programs. In addition, a PhD program, The Interdepartmental Graduate Program in Management, began in Fall 2011.
The Senior Associate Director of Graduate Programs, in collaboration with the Executive Director and Director, will provide vision and leadership to the design, organization, development and implementation of a rapidly growing Graduate Program. This position will lead the development of strategies and objectives to increase the quality of applications and meet the enrollment goals (established by the Dean) for all Graduate programs at the A. Gary Anderson Graduate School of Management.
The Senior Associate Director of Graduate Programs in collaboration with the Director is responsible for the oversight of the recruitment for domestic and international students, enrollment and admission outreach, financial aid and delivery of student services to provide domestic and international graduate students a quality experience and education.
The Senior Associate Director of Graduate Programs manages the Graduate Program Student Affairs Officer 2 staff and the application processing procedure for a successful Graduate Program. The Senior Associate Director of Graduate Programs acts with a great degree of independence.
|
| Posted Minimum Requirements |
| 1. Master of Business Administration (MBA) or Master's degree in related field with three to five years demonstrated progressive program management experience at an institution of higher learning or bachelor's degree and minimum ten years of progressive management experience at an institution of higher learning. 2. Demonstrated success in developing and/or growing self-supporting programs. Skills to identify, analyze, and propose effective programs, projects, systems, and procedures to ensure efficient and effective outcomes. 3. Demonstrated ability to supervise and carry out comprehensive management responsibilities in a complex, fast-paced, results-oriented working environment, including program development, performance management and policy management/development. Demonstrated ability to motivate staff, create teamwork environment and resolve conflict in a professional, respectful manner. 4. Ability to build relationships and manage complex, highly visible services for graduate students, alumni, donors, and employers for the overall success and reputation of the Anderson School of Business. 5. Demonstrated high-level strategic planning and analytical skills with the ability to establish and articulate goals, strategies, tactics, and benchmarks. Ability to actively engage staff in this process and to elicit their support for goals, strategies, etc. 6. Understanding of Graduate Program marketplaces and corporate environment. Demonstrated knowledge of a wide variety of local, national and internationally-oriented professional occupations, job search methodologies, and current employment trends. 7. Ability to make recommendations regarding high profile, politically sensitive problems and issues. 8. Ability to demonstrate and offer original thinking and judgment as well as innovative application of policy, situational solutions and/or applicable-field principles. 9. Exceptional interpersonal, writing, and oral communication skills, including presentation skills, to communicate effectively with diverse audiences and enhance delivery of services to students and alumni. 10. Extensive, comprehensive knowledge of computer systems, data management, software, email and the Internet. |
| Posted Preferred Qualifications |
| Knowledge of: University of California and UC, Riverside policies and procedures UCR General Catalog UCR Academic and Student Support Services UCR Academic Senate Rules and Regulations UCR Personnel Policy and Procedures Family Rights Privacy Act |