General Information
| Payroll Title | STUDENT AFF OFF IV SUPERVISOR | Title Code | 004357 | Grade/Step | 09 | Working Title | Assistant Director for Academic Partnership Programs |
|---|---|---|---|---|---|---|---|
| Department Name | Academic Resource Center | Supervisor | Christine A Victorino | Department Head | Steven Brint |
Payroll Title of those supervised
| Title Code | Description | FTE |
|---|---|---|
| 4356 | STDT AFFAIRS OFCR 3 SUPV | 1 |
| 4353 | STDT AFFAIRS OFCR 2 | 1 |
| 7965 | STDT AFFAIRS OFCR 3 EX | 2 |
Special Requirements and Conditions
| Critical Position |
| Valid Driver License |
| Overtime |
| Shift Work |
| Travel |
| Travel Outside of Normal Business Hours |
Level of Supervision Received
| General Direction |
Items Used
| Personnel computer and other office and classroom technologies including media equipment, printers, copiers |
Position Purpose
| The Academic Resource Center (ARC) Assistant Director for Academic Partnership Programs manages overall coordination and operation of the Academic Partnership Programs unit which specializes in academic support programs that are driven by partnerships with faculty and academic units to facilitate student success. The Assistant Director provides leadership, planning and supervision for campus-wide programs including Early Assist, Summer Bridge, Math Preparation Programs, Math Advisory Exam and Intermediate Algebra Workshop, Upper Division and Graduate Student Support Programs, Standardized Examination Preparation Workshops, and Writing Support Programs. The incumbent directly supervises 3-5 FTE staff (level 2 & 3 Student Affairs Officer and Student Affairs Officer Supervisors) and indirectly supervises 10-12 full-time, contracted and casual part-time employees; managing an annual operating budget of approximately $1M. The Assistant Director may represent the Director in meetings with faculty, administration, and student leadership. The Assistant Director reports to the Academic Resource Center Director.
The UCR Academic Resource Center provides student academic support programs and services including supplemental instruction, tutoring assistance, peer mentorship, study skills instruction, early assist, math placement and instruction, summer bridge, and intervention programs for all students, including students at-risk or in academic difficulty. The department has 20 FTE professional staff and over 200 part-time student employees annually. |
Essential Functions
| Essential Function | % Time |
|---|---|
| Management | 40 |
| Provide leadership and vision for Academic Partnership Programs, in consultation with the Director, Undergraduate Education, and university partners, which includes Early Assist, Summer Bridge, Math Preparation Programs (Math Advisory Exam and Intermediate Algebra Workshops), Upper Division and Graduate Student Support Programs (Standardized Exam Prep Workshops), and Writing Support Programs. Translate that vision into tangible and well-articulated plans, including the Academic Partnership Programs unit's goals, programs, guidelines for participation, and performance reports and evaluations. Assist Director with preparation of long and short term planning for the overall department.
Manage the day-to-day operations of Academic Partnership Programs unit. Prepare regular reports on Academic Partnership Program unit's goals, objectives and outcomes and distribute as necessary. Serve as member of the Academic Resource Center management team, which includes Director, Assistant Director for Academic Partnership Programs, Assistant Director for Academic Support Programs, and Business and Finance manager. Develop and manage Academic Partnership Programs and program budgets, in consultation with ARC Director, Program Coordinators, Business and Finance Manager, and the CFAO of Undergraduate Education. Submit balanced budget plans for the Academic Partnership Programs unit to Director for approval annually and quarterly. Make equitable and effective fiscal decisions. As assigned, assume responsibility in absence of Director for department operations, and represent Director at meetings with university partners and at Undergraduate Education Directors meetings; advise students, faculty, and university partners of Academic Resource Center departmental policies and procedures. |
|
| Program Development | 30 |
| Oversee the development and coordination of academic support initiatives from the Academic Resource Center and its university partners to students.
Prepare quarterly and annual program reports for all programs in Academic Partnership Programs that include program performance, participation data, and opportunities for improvement. Ensure that data from evaluations are used to constantly improve operations in the unit. Ensure distribution of reports to appropriate partners, and that they are incorporated into the departmental and unit planning process. Regularly update partners on the progress of new programs through meetings and other means. Establish goals, learning outcomes, budget projections, and planning for programs in Academic Partnership Programs, based on evolving academic support needs of students and enrollment growth on the UCR campus. Oversee performance and needs assessments for all programs within the unit. In collaboration with the ARC Director, Director of the University Writing Program, and Undergraduate Education, develop and articulate a plan and vision for the Writing Support Programs pilot initiative. Articulate plans for Writing Support Programs to potential university partners including specific course instructors. Actively collaborate with colleges, departments, and Undergraduate Education to develop and implement responsive programs that support students in their pursuit of academic success. Use new and developing learning technologies to create efficiencies in service delivery and increase student access to services, in partnership with Director and Assistant Director for Academic Partnership Programs. Serve as one of the campus experts on the creation of academic partnerships in the pursuit of student academic support, study skills assistance, and support to at-risk students. Upon request, participate in campus wide committees addressing those issues. Meet with colleagues from other UC campuses and institutions, attend professional conferences, and stay abreast of best practices and literature in order to continuously improve academic support programs. Apply best practices to academic support programs. As needed, develop and coordinate Academic Partnership Programs marketing and recruitment materials for academic support programs, in coordination with department wide marketing efforts. |
|
| Staff Supervision and Development | 25 |
| Direct the activities of 3-5 FTE staff (level 2 and 3 SAO, and SAO Sup'vr.) including hiring, assigning work, performance evaluations, initiating disciplinary and corrective actions when required, recommending annual merit increases and incentive programs, recommending reclassification as necessary, and resolving complaints/grievances; maintaining staffing budgets.
Organize and facilitate staff training and certification of skills competencies. Organize and facilitate in-service training, educational and professional development opportunities for professional and student staff. Refer to university services as needed. Ensure that supervision and evaluation of AAII, SAO II, and contract staff are conducted effectively by Supervisors within the unit. Coordinate recruitment, hiring, training, work assignment, professional development, and corrective action, as necessary, of professional and student staff in the unit. |
|
| Other | 5 |
| Participate in activities that relate to the Academic Resource Center as a whole, and assist all students, colleagues, and campus community members with a variety of needs associated with the Academic Resource Center's operations and programs as well as provide back up during peak periods, absences of co-workers, and/or filling in during a vacancy. As a member of the Academic Resource Center team, maintain up-to-date knowledge of the Academic Resource Center's programs to provide smooth operation during backup of assigned co-worker(s). Accept rotational assignments based on operational priorities, needs, and/or cross-training efforts.
Other duties as Assigned |
|
Minimum Requirements
| Minimum Requirement | Display Ranking |
|---|---|
| 1 | |
| Master's Degree in a related field and 5 or more years of experience as a professional or advanced professional level student affairs officer or equivalent or an equivalent combination of college education and experience. | |
| 2 | |
| Progressively responsible management experience in student academic support services. Proven skills in supervising staff and student employees, including represented employees. | |
| 3 | |
| Experience pursuing an extended research project using quantitative analytical tools in an academic environment. | |
| 4 | |
| Demonstrated skill in developing a vision or image of how a system/process should operate under ideal circumstances, assembling multiple divergent stakeholders to contribute toward successful implementation, and inviting feedback and continued cooperation in order to solve problems. | |
| 5 | |
| Experience working with a diverse student population on a four-year campus and demonstrating sensitivity to the needs of first generation and low income students at a large public research university. | |
| 6 | |
| Excellent communication skills to effectively and professionally communicate using tact and diplomacy with university partners and external community, verbally and in writing. | |
| 7 | |
| Experience establishing and maintaining cooperative working relationships with faculty, administrators, staff, and student organizations. | |
| 8 | |
| Skill in creating and maintaining a working team within an environment governed by multiple stakeholders and changing institutional priorities. | |
| 9 | |
| Skill in the use of computers, including Microsoft Office Suite, to write documents, manage spreadsheets and databases, communicate, and research issues pertinent to student success. | |
| 10 | |
| Demonstrated success in managing a complex budget of an organization that receives funding from various sources. | |
Preferred Qualifications
| Preferred Qualification | Display Ranking |
|---|---|
| 1 | |
| Knowledge of and programmatic experience with racially and ethnically diverse, first generation, and low income students at a large public research university. | |
| 2 | |
| Skill in analyzing information, problems, situations, practices, or procedures to identify relevant concerns, identify patterns or tendencies, formulate logical and objective conclusions, and make strategic recommendations | |
| 3 | |
| Skill in using quantitative data, especially in the area of program evaluation, to analyze program and participant success, make recommendations, and develop subsequent program evaluations | |
| 4 | |
| Knowledge of UC/UCR policies and procedures governing student academic services and academic affairs administration, and UC/UCR policies and procedures concerning student academic progress towards a degree. | |
| 5 | |
| Teaching experience in a college or university setting. | |
| 6 | |
|
Knowledge of Student Academic Support tracking software (e.g., AccuTrack or Tutor Track)
|
|
| Posted Position Purpose |
|---|
| The Academic Resource Center Assistant Director for Academic Partnership Programs manages overall coordination and operation of the Academic Partnership Programs unit, which specializes in academic support programs that are driven by partnerships with faculty and academic units to facilitate student success. The Assistant Director provides leadership, planning and supervision for the following campus-wide programs: Early Assist, Summer Bridge, Math Preparation Programs (Math Advisory Exam and Intermediate Algebra Workshop), Upper Division and Graduate Student Support Programs (Standardized Examination Preparation Workshops), and Writing Support Programs. The incumbent directly supervises 3-4 FTE staff (level 2 & 3 SAO and SAO Supervisors) and indirectly supervises 10-12 full-time, contract, and part-time employees; managing an annual operating budget of approximately $1M. The Assistant Director may represent the Director in meetings with faculty, administration, and student leadership. The Assistant Director reports to the Director of the Academic Resource Center.
The UCR Academic Resource Center provides student academic support programs and services including supplemental instruction, tutoring assistance, peer mentorship, study skills instruction, early assist, math placement and instruction, summer bridge, and intervention programs for all students, including students at-risk or in academic difficulty. The department has 20 FTE professional staff and over 200 part-time student employees annually.
|
| Posted Minimum Requirements |
| Master's Degree from an accredited institution and five or more years of professional level or advanced professional level experience in higher education with demonstrated progressively responsible experience in student academic support services.
Demonstrated management experience, including: 1) ability to recruit, train, supervise, assign and delegate workflow, and evaluate full time and student staff; and 2) demonstrated success in managing budgets of similar size. Experience pursuing an extended research project using quantitative analytical tools in an academic environment. Demonstrated skill in developing a vision or image of how a system or process should operate under ideal circumstances, assembling multiple divergent stakeholders to contribute toward successful implementation, and inviting feedback and continued cooperation in order to solve problems. Experience working with a diverse student population on a four-year campus and demonstrating sensitivity to the needs of first generation and low income students at a large public research university. Excellent communication skills to effectively and professionally communicate using tact and diplomacy with university partners and external community, verbally and in writing. Experience establishing and maintaining cooperative working relationships with faculty, administrators, staff, and student organizations. Skill in creating and maintaining a working team within an environment governed by multiple stakeholders and changing institutional priorities. Skill in the use of computers, including Microsoft Office Suite, to write documents, manage spreadsheets and databases, communicate, and research issues pertinent to student success. Demonstrated ability to supervise academic, administrative support, and student staff in a higher education environment under conditions governed by collective bargaining. |
| Posted Preferred Qualifications |
| Knowledge of and expertise the needs of racially and ethnically diverse, first generation, and low income students at a large public research university.
Skill in analyzing information, problems, situations, practices, or procedures to identify relevant concerns, identify patterns or tendencies, formulate logical and objective conclusions, and make strategic recommendations. Skill in using quantitative data, especially in the area of program evaluation, to analyze program and participant success, make recommendations, and develop subsequent program evaluations. Experience teaching in a college or university setting with emphasis teaching writing intensive subjects. Knowledge of UC/UCR policies and procedures governing student academic services and academic affairs administration, and UC/UCR policies and procedures concerning student academic progress towards a degree. Knowledge of Student Academic Support tracking software (e.g., AccuTrack or Tutor Track). |