General Information

Payroll Title STUDENT AFFAIRS OFFICER II Title Code 004353 Grade/Step 07 Working Title Student Affairs Officer
Department Name BUS Infrast Admin Prgm Srv Sup Supervisor Roulette, Cindy Department Head Mironko, Arkadiusz

Special Requirements and Conditions

Critical Position
Valid Driver License

Level of Supervision Received

General Supervision

Items Used


Position Purpose

The A. Gary Anderson Graduate School of Management (AGSM) at the University of California, Riverside offers a nationally-ranked MBA program that is also on the list of "10 Business Schools with the Most International Students". This AACSB-accredited school is one of the fastest growing business graduate schools in Southern California. We excel in developing brilliant minds that will lead dynamic, innovative businesses in the future. Our graduate school offers a full-time Masters of Business Administration (MBA), Flex MBA, Master of Professional Accounting (MPAc) and Master of Finance (MFin) programs. In addition, a PhD program, The Interdepartmental Graduate Program in Management, began in Fall 2011.

The Student Affairs Officer II's primary areas of responsibility includes: provide information to prospective applicants; counsel applicants in person, via telephone and/or email on the admission process; process applications checking for complete files; assist in the evaluation of the graduate student applications and transcripts; planning & support for SoBA/AGSM graduates events which include recruiting events, information sessions, graduate programs orientation as well as other events.

The Student Affairs Officer II will work closely with the entire Graduate Program(s) team to develop, implement and evaluate the marketing strategy, recruitment programs and admissions process for all graduate programs.

Essential Functions

Essential Function % Time
Admissions & Communication 60
1. Counsels applicants regarding admissions process including all documentation to support application; ensuring all documentation is gathered for admission process. Demonstrating knowledge of campus and department recruitments, policies and procedures.
2. Provide program information to prospective applicants, including information on admission process and requirements, course offerings and registration.
3. Acts as program's "Key Operator" for selected Client Relationship Management (CRM) software, serving as liaison between systems and program staff.
4. Revise and update communication plan in collaboration with program staff.
5. In collaboration with Director and Student Affairs Officer, evaluate Graduate Student applications and transcripts as required for admissions process.
6. Ensure confidentiality of records at all times.
Graduate Programs Event Coordination 25
1. Coordinate and plan fall Graduate Programs Orientation
2. Coordinate on- and off-campus information sessions
3. Assist with coordinating recruitment events
4. Coordinate workshops, seminars and/or conferences for graduate programs
5. Independently design, plan and develop marketing and/or meeting materials for graduate programs events
Special Projects 10
1. Assist Executive Director with special projects for graduate programs including MBA, MPAc, FlexMBA, MFin
2. Assist Director with special projects for recruitment/advising
Administrative Duties 5
1. Supervise Student worker assignments and workflow; determining workload priorities and delegating work assignments as needed
2. Assist with general administrative duties as designated.
3. Other duties as assigned

Minimum Requirements

Minimum Requirement Display Ranking
  1
Bachelor's degree in Business Administration or related field and minimum two years' experience in an academic environment or equivalent work experience.
  2
Demonstrated knowledge of business school/program admission policies, procedures and practices.
  3
Demonstrated ability to maintain confidentiality.
  4
Strong organizational and time-management skills necessary to meet daily, weekly and monthly deadlines.
  5
Demonstrated experience with computer application software including Microsoft Word, Excel and online student information systems.
  6
Strong interpersonal skills with demonstrated ability to interact professionally and effectively with students, faculty, co-workers, administration and the public.
  7
Excellent oral and written communication skills.
  8
Strong analytical skills for student application evaluation, interpretation and recommendation.
  9
Ability to work independently and effectively in a fast-paced environment with minimal supervision.
  10
Customer service oriented with the ability to provide excellent service to prospective, admitted and enrolled students.

Preferred Qualifications

Preferred Qualification Display Ranking
  1
Knowledge of University of California and Graduate Council regulations regarding Graduate student admissions and enrollment
  2
Knowledge of UCR academic curriculum and application/admission procedures
  3
Knowledge of Hobson's Connect (CRM) software
Posting Text Display
Posted Position Purpose
The A. Gary Anderson Graduate School of Management (AGSM) at the University of California, Riverside offers a nationally-ranked MBA program that is also on the list of "10 Business Schools with the Most International Students". This AACSB-accredited school is one of the fastest growing business graduate schools in Southern California. We excel in developing brilliant minds that will lead dynamic, innovative businesses in the future. Our graduate school offers a full-time Masters of Business Administration (MBA), Flex MBA, Master of Professional Accounting (MPAc) and Master of Finance (MFin) programs. In addition, a PhD program, The Interdepartmental Graduate Program in Management, began in Fall 2011. The Student Affairs Officer II's primary areas of responsibility includes: provide information to prospective applicants; counsel applicants in person, via telephone and/or email on the admission process; process applications checking for complete files; assist in the evaluation of the graduate student applications and transcripts; planning & support for SoBA/AGSM graduates events which include recruiting events, information sessions, graduate programs orientation as well as other events. The Student Affairs Officer II will work closely with the entire Graduate Program(s) team to develop, implement and evaluate the marketing strategy, recruitment programs and admissions process for all graduate programs.
Posted Minimum Requirements
1. Bachelor's degree in Business Administration or related field and minimum two years' related experience in an academic environment or equivalent work experience.
2. Demonstrated knowledge of business school/program admission policies, procedures and practices.
3. Demonstrated ability to maintain confidentiality.
4. Strong organizational and time-management skills necessary to meet daily, weekly and monthly deadlines.
5. Demonstrated experience with computer application software including Microsoft Word, Excel, and online student information systems
6. Strong interpersonal skills with demonstrated ability to interact professionally and effectively with students, faculty, co-workers, administration and the public.
7. Excellent oral and written communication skills.
8. Strong analytical skills for student application evaluation, interpretation and recommendation.
9. Ability to work independently and effectively in a fast-paced environment with minimal supervision.
10. Customer service oriented with the ability to provide excellent service to prospective, admitted and enrolled students.

Posted Preferred Qualifications
1. Knowledge of University of California and Graduate Council regulations regarding Graduate student admissions and enrollment.
2. Knowledge of UCR academic curriculum and application/admission procedures.
3. Knowledge of Hobson's Connect (CRM) software.

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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