General Information
| Payroll Title | ANALYST II | Title Code | 007235 | Grade/Step | 07 | Working Title | Program Manager, Student Relations & Career Services |
|---|---|---|---|---|---|---|---|
| Department Name | Alumni Engagement Dept | Supervisor | Kristin A Seiler | Department Head | Jorge E Ancona |
Special Requirements and Conditions
| Critical Position |
| Valid Driver License |
| Overtime |
| Travel Outside of Normal Business Hours |
| Other (provide description - max. 300 characters) |
| Other (description) |
|---|
| Must be able to travel and work occasional evenings and weekends. |
Level of Supervision Received
| General Supervision |
Items Used
| Standard office equipment |
Position Purpose
| In consultation with the Director of Philanthropy & Young Alumni Engagement, the Program Manager, Student Relations & Career Services, manages the strategic development, implementation and execution of student programs designed to increase student awareness and appreciation of maintaining a lifelong engagement with the university. Identify, conceptualize, plan and implement new programs that strengthen student-alumni relationships and help to build a culture of philanthropy. Manage, develop and grow the Alumni Career Network. Incumbent also will participate in other UCRAA programming as assigned. |
Essential Functions
| Essential Function | % Time |
|---|---|
| Student Relations | 50 |
| Student Alumni Association (SAA) Advise and work closely with the SAA leadership to identify, plan and implement programming that will assist in promoting the UCRAA to current students and promote student-alumni interaction as determined by the association. Coordinate logistics, marketing and budget with SAA members for all sponsored events. Present student event and marketing plans for staff consultation and review. This may include site selection, menu selection, entertainment, audio visual, parking reservations, directional signs, printing needs (i.e. nametags, place cards, etc.) and recognition gifts. Assist in the creation of timelines, provide key information and encourage student volunteers to adhere to deadlines. Work with students to follow budget and process all internal/external billing for student sponsored events. Work with key student volunteers in response to requests for guidance, assistance and information as needed. Work with key campus partners to strengthen existing programming and increase campus relations. Manage all post-event needs such as coding, guest lists, event summaries and evaluations. Maintain Excel, Word and Access documents to track event participants, establish mailing lists for confirmation letters and guest lists for event purposes. Oversee material preparation for student program meetings and assist with student membership drives. Identify, recruit, interview, and select the SAA executive board and assistant programming board. Recruit SAA volunteers for UCRAA and campus events. In partnership with the marketing staff, evaluate the relative success of various channels and adjust message placement to maximize publicity return. Manage electronic communications including broadcast emails, SAA website, blog, and social network presence. Work with the Council for Advancement and Support of Education's Affiliated Student Advancement Programs to enhance student programs and benchmark existing programs. Attend and present workshops at both the national and district conferences. Make recommendations about programmatic adjustments based on event results and industry trends. Seek funding for SAA programs through fundraising efforts and sponsorships. Provide direction and collaborate on related student, parent and alumni programming. Serve on various campus committees as a representative of the UCRAA and as the SAA advisor. Provide advice and counsel to the UCR Alumni Association Board of Directors, committees and staff on student relations issues. UCR Grad Fair In coordination with the director of membership & marketing, develop, plan, and promote the annual UCR Grad Fair for graduating students. Supervise SAA participation and train volunteers in UCRAA membership sales. Work with colleges and departments to promote event. |
|
| Career Services | 35 |
| Develop, implement and manage a robust alumni career services program including, but not limited to: developing and overseeing the Alumni Career Network; recruiting experts for online career resources (including webinars and Alumni Association blog); maintaining and contributing to social media employment resources; seeking out relationships with key employers and maintaining job postings; establishing and maintaining alumni industry-based directory and networking groups; identify alumni speakers/panelists for SAA career conferences as well as alumni for the SAA mentorship program. Successful incumbent will interface and work closely with the UCR Career Center and with campus departments responsible for internship placements and other career related opportunities. | |
| Communications and Miscellaneous | 15 |
| Assist in the development and implementation of programs designed to engage alumni and students. Provide programmatic support for engagement events such as Homecoming and reunions, alumni clubs and chapters, regional alumni events, Grad Fair, and Dance Marathon. Maintain notable alumni list. Identify alumni for recognition programs and for features in various alumni media. Write and coordinate alumni updates and articles for the UCR Magazine. Staff the UCRAA External Relations committee. Assist in the development of new initiatives and other programs as assigned. | |
Minimum Requirements
| Minimum Requirement | Display Ranking |
|---|---|
| 1 | |
| Bachelor's degree in a related field and two year's job experience in career services, and/or alumni/student relations field; or an equivalent combination of education and experience. |
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| 2 | |
| Demonstrated experience to plan, organize, and promote alumni and student programs and activities and manage volunteers in accomplishing established goals and objectives. |
|
| 3 | |
| Demonstrated experience in successfully coordinating and executing the logistics of programs, special events, meetings and receptions. |
|
| 4 | |
| Superior communication skills to effectively and professionally communicate, both verbally and in writing, using tact and diplomacy with the campus community including students, alumni, faculty, staff, volunteers and co-workers. |
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| 5 | |
| Demonstrated experience using proper grammar and punctuation to write articles, reports and public relations materials. |
|
| 6 | |
| Excellent interpersonal skills to establish professional working relationships and interact effectively with the campus community. |
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| 7 | |
| Skill in time management including the ability to work independently, prioritize and meet deadlines with frequent interruptions and changing priorities. |
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| 8 | |
| Demonstrated ability to independently exercise discretion and sound judgment. |
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| 9 | |
| Proven skill to maintain strict confidentiality and work effectively under pressure. |
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| 10 | |
| Demonstrated skill to proficiently operate a PC for word processing, maintaining databases, creating spreadsheets, and preparing reports using Microsoft Word, Excel, Access and Outlook or comparable software. |
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Preferred Qualifications
| Preferred Qualification | Display Ranking |
|---|---|
| 1 | |
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Ability to interpret, support and apply campus policies and procedures. |
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| 2 | |
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Knowledge of and experience with alumni work, higher education and/or non-profit organizations. |
|
| 3 | |
|
Knowledge of and experience with Raiser's Edge database. |
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| Posted Position Purpose |
|---|
| In consultation with the Director of Philanthropy & Young Alumni Engagement, the Program Manager, Student Relations & Career Services, manages the strategic development, implementation and execution of student programs designed to increase student awareness and appreciation of maintaining a lifelong engagement with the university. Identify, conceptualize, plan and implement new programs that strengthen student-alumni relationships and help to build a culture of philanthropy. Manage, develop and grow the Alumni Career Network. Incumbent also will participate in other UCRAA programming as assigned.The Office of Alumni & Constituent Relations serves to preserve and promote the relationships between UCR, its alumni, students and many external constituencies. Through its various services and programs, the office engages UCR's alumni, students and external constituencies in support of the university and its tradition of excellence. The office's general objectives are to: -Promote the interests of the University of California, Riverside and strengthen its base of support. -Encourage an ongoing commitment to UCR among its alumni, students, parents, emeriti faculty and staff retirees. -Ensure timely and effective communication between UCR and its alumni and external constituencies. -Encourage greater involvement in UCR's Alumni Association, Parents Association, Student Alumni Association, Emeriti Association and Retirees Association. -Provide services and programs to benefit alumni, students, parents and other constituencies. About UCR: The University of California, Riverside (www.ucr.edu) is a doctoral research university, a living laboratory for groundbreaking exploration of issues critical to Inland Southern California, the state and communities around the world. Reflecting California's diverse culture, UCR's enrollment has exceeded 21,000 students. The campus opened a medical school in 2013 and has reached the heart of the Coachella Valley by way of the UCR Palm Desert Center. The campus has an annual statewide economic impact of more than $1 billion. UCR is the most diverse campus in the prestigious 10 campus UC system and it is the eighth most diverse university in the nation. Recently named a "Next Generation University", UCR has earned a national reputation for excellence in research, teaching and service. For the second consecutive year, UCR has been recognized by The Princeton Review as one of the top green colleges in North America and for (2013) the Washington Monthly magazine ranked the University of California, Riverside second among national universities in their ninth-annual College Ranking Survey. Measures of social mobility, including enrollment of low-income students, net price and having a better-than-predicted graduation rate, helped propel UCR to the No. 2 overall ranking with an overall score of 93.5 out of a possible 100 points. |
| Posted Minimum Requirements |
| Bachelor's degree in a related field and two year's job experience in career services, and/or alumni/student relations field; or an equivalent combination of education and experience. Demonstrated experience to plan, organize, and promote alumni and student programs and activities and manage volunteers in accomplishing established goals and objectives. Demonstrated experience in successfully coordinating and executing the logistics of programs, special events, meetings and receptions. Superior communication skills to effectively and professionally communicate, both verbally and in writing, using tact and diplomacy with the campus community including students, alumni, faculty, staff, volunteers and co-workers. Demonstrated experience using proper grammar and punctuation to write articles, reports and public relations materials. Excellent interpersonal skills to establish professional working relationships and interact effectively with the campus community. Skill in time management including the ability to work independently, prioritize and meet deadlines with frequent interruptions and changing priorities. Demonstrated ability to independently exercise discretion and sound judgment. Proven skill to maintain strict confidentiality and work effectively under pressure. Demonstrated skill to proficiently operate a PC for word processing, maintaining databases, creating spreadsheets, and preparing reports using Microsoft Word, Excel, Access and Outlook or comparable software. |
| Posted Preferred Qualifications |
| Ability to interpret, support and apply campus policies and procedures. Knowledge of and experience with alumni work, higher education and/or non-profit organizations. Knowledge of and experience with Raisers's Edge database. |