General Information
| Payroll Title | MED AST 1 | Title Code | 008993 | Grade/Step | Working Title | Medical Assistant | |
|---|---|---|---|---|---|---|---|
| Department Name | Clinical Affairs Dept | Supervisor | Garcia, Evelyn | Department Head | Dearman, Jennifer S |
Special Requirements and Conditions
| Critical Position |
| Overtime |
| Travel |
| Travel Outside of Normal Business Hours |
Level of Supervision Received
| General Direction |
Items Used
| Standard office equipment (e.g., computer, copier, scanner, multiple line phone) |
| Including but not limited to: pulse oximetry, thermometer, blood pressure machine, EKG, EMG, ultrasound, autoclave, liquid nitrogen, and stethoscope. |
Position Purpose
| Working in a multi-specialty clinic, the Medical Assistant performs medical, technical, and administrative support services to contribute to the efficient day-to-day operations providing a positive patient experience. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, and other duties as directed by physician. Administrative duties may include answering the phone, greeting patients at check-in, scheduling appointments, and ensuring the clinic has needed inventory for operation. Please note: This position will be assigned to multiple UCR Health clinic locations. This position may be required to work different shifts, including evenings, weekends, and holidays. |
Essential Functions
| Essential Function | % Time |
|---|---|
| Patient Care | 80 |
| Determining the chief complaint and documenting it in the patient's electronic medical record with close attention to accurate use of medical terms. Interviews patient to record medical history/information, measure vital signs, weight, and height, and records information in the electronic medical record. Prepare treatment rooms for patient examinations and procedures, keeping the rooms neat and clean and stocked with necessary supplies. Show patients to examination rooms and prepare them for the physician. Prepare and administer medications under the supervision of physician or RN. In tandem with physician, authorize drug refills and provide prescription information to pharmacies. Explain treatment procedures, medications, diets, or physicians' instructions to patients. Clean and sterilize instruments and dispose of contaminated supplies. Clean exam rooms, work stations and equipment as necessary. Retrieves lab and test results as needed and uploads to the medical record. Ensures process is followed for physician review. Answer multi-line telephone, triage patient calls, handle complaints, retrieve and process voice messages. Process prior authorization for medication request form and keep detailed, organized record of approvals and/or denials. Other duties as assigned. |
|
| Floating to other sites and additional duties | 10 |
| Travel and work in other campus clinics and university locations. Assisting with treatments and exams, including but not limited to: minor dressing changes; suture removal; staple removal and injections. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. Perform routine laboratory tests and sample analyses. |
|
| Front office support | 5 |
| Provides front office support on a back- up basis which includes, but is not limited to: scheduling appointments, cashiering, and referrals. | |
| Inventory Control | 5 |
| Monitor Medical Supplies inventory; consult with supervisor regarding items needed. Maintain the supply room in an orderly fashion so that supplies are easily located and storage space is maximized. |
|
Minimum Requirements
| Minimum Requirement | Display Ranking |
|---|---|
| 1 | |
| Must have written evidence to validate training and competency as a medical assistant (i.e., certification of completion of a medical assistant training program, or a letter from supervising physician, and/or Medical Assistant Diploma or Certificate of Competency).To administer injections or provide venipuncture, must have written evidence of validation for training and competence in medication administration by injecting and skin testing. | |
| 2 | |
| Basic Life Support (BLS). | |
| 3 | |
| Understanding of medical terminology. | |
| 4 | |
| Familiarity with universal precautions, handling of bio-hazardous waste, specimen identification and transport. Experience using standard exam room medical equipment and computers. | |
| 5 | |
| Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds. Strong interpersonal skills. Must demonstrate customer service skills appropriate to the job. | |
| 6 | |
| Must possess the skill, knowledge and ability essential to the successful performance of assigned duties. Ability to maintain a work pace appropriate to the workload. Ability to work well in a constantly changing environment. | |
| 7 | |
| Flexibility to work variable hours, including occasional evenings. Travel will be required between practice sites and administrative office. | |
| 8 | |
| Must possess or obtain a Valid CA Drivers License in accordance with the California Department of Motor Vehicles, if driving a university/personal vehicle for university related business. | |
Preferred Qualifications
| Preferred Qualification | Display Ranking |
|---|---|
| 1 | |
| Prior experience working in a multi-specialty clinic. | |
| 3 | |
| Bilingual-English/Spanish. | |
| 4 | |
| Current Medical Assistant Certification. | |
| 5 | |
| Valid drivers license. | |
| Posted Position Purpose |
|---|
| UCR Health is a team of physicians, specialists and healthcare professionals dedicated to improving the health of Inland Southern California residents and families by bringing health home to our communities.
Established alongside the School of Medicine at the University of California, Riverside, UCR Health is growing to meet the healthcare needs of the region - bringing innovative, culturally sensitive medical care to our communities. Our patient-centered primary care and specialty services deliver university-based healthcare excellence and innovation to the communities where we live, work and play. To learn more about UCR Health, please visit: www.ucrhealth.org
The Medical Assistant will contribute to the growth and success in meeting our mission by working closely with healthcare providers to support patient care needs. All delivered in a patient centric environment. |
| Posted Minimum Requirements |
| Medical Assistant Diploma or Certificate of Competency. Must have written evidence to validate training and competency as a medical assistant (i.e., certification of completion of a medical assistant training program, or a letter from supervising physician). To administer injections or provide venipuncture, must have written evidence of validation for training and competence in medication administration by injecting and skin testing. Basic Life Support (BLS). Understanding of medical terminology. Familiarity with universal precautions, handling of bio-hazardous waste, specimen identification and transport. Experience using standard exam room medical equipment and computers. Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds. Strong interpersonal skills. Must demonstrate customer service skills appropriate to the job. Must possess the skill, knowledge and ability essential to the successful performance of assigned duties. Ability to maintain a work pace appropriate to the workload. Ability to work well in a constantly changing environment. Flexibility to work variable hours, including occasional evenings. Travel will be required between practice sites and administrative office. |
| Posted Preferred Qualifications |
| Prior experience working in a multi-specialty clinic. Current Medical Assistant Certification. Bilingual-English/Spanish. |