Position Details
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Infrastructure Systems Engineer
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 201311272804 | Full Time | 8AM - 5PM | Commensurate with Experience |
Position Information
The University of California, Riverside (UCR) Libraries is seeking nominations and applications for an experienced, energetic, and innovative professional to fill the position of Infrastructure Systems Engineer in the Information Technology Infrastructure Unit of the Information Technology and Systems Division.
Reporting to the IT Infrastructure Manager, the Infrastructure Systems Engineer will provide technology services to the UCR University Libraries organization. Duties include, but are not limited to, administering and supporting the VMware cluster, Windows and Linux servers, Active Directory forest, backup and recovery systems, firewalls, VPNs, network switches, SANs, System Center (Configuration Manager and Operations Manager), shared services, and various aspects of deployed workstations and peripheral devices.
The UCR Libraries is building a team of intensely collaborative, forward-thinking colleagues dedicated to providing excellent services to our students, faculty, and community members in a rapidly evolving information environment. The successful candidate will be technologically sophisticated; committed to problem-solving in local, regional, national, and international arenas; and able to develop innovative solutions to complex problems.
The Infrastructure team operates by developing, enhancing, and using repeatable and well-documented processes and procedures to achieve an efficient, reliable, and sustainable information technology environment. Best practices and security are included in all our efforts. Teamwork, collaboration, and the ability to tactfully communicate and share ideas with an interdisciplinary group of staff, patrons, and colleagues is essential. Our environment is dynamic, challenging, and requires the ability to handle shifting priorities. Occasional efforts outside of normal business hours will be required.
The University Libraries organization includes four physical libraries on the Riverside campus. The infrastructure includes 70 virtual machines and over 500 workstations. The UCR Libraries is a critical partner in preparing UCR's students to be globally competitive while simultaneously preparing them for careers in the Inland Empire and beyond. The mission of the UCR Libraries is no less than to bring the world's information resources to the UCR community and to ensure that UCR students, faculty, and staff have the skills to fully exploit those resources to change the world for the better.
Reporting to the IT Infrastructure Manager, the Infrastructure Systems Engineer will provide technology services to the UCR University Libraries organization. Duties include, but are not limited to, administering and supporting the VMware cluster, Windows and Linux servers, Active Directory forest, backup and recovery systems, firewalls, VPNs, network switches, SANs, System Center (Configuration Manager and Operations Manager), shared services, and various aspects of deployed workstations and peripheral devices.
The UCR Libraries is building a team of intensely collaborative, forward-thinking colleagues dedicated to providing excellent services to our students, faculty, and community members in a rapidly evolving information environment. The successful candidate will be technologically sophisticated; committed to problem-solving in local, regional, national, and international arenas; and able to develop innovative solutions to complex problems.
The Infrastructure team operates by developing, enhancing, and using repeatable and well-documented processes and procedures to achieve an efficient, reliable, and sustainable information technology environment. Best practices and security are included in all our efforts. Teamwork, collaboration, and the ability to tactfully communicate and share ideas with an interdisciplinary group of staff, patrons, and colleagues is essential. Our environment is dynamic, challenging, and requires the ability to handle shifting priorities. Occasional efforts outside of normal business hours will be required.
The University Libraries organization includes four physical libraries on the Riverside campus. The infrastructure includes 70 virtual machines and over 500 workstations. The UCR Libraries is a critical partner in preparing UCR's students to be globally competitive while simultaneously preparing them for careers in the Inland Empire and beyond. The mission of the UCR Libraries is no less than to bring the world's information resources to the UCR community and to ensure that UCR students, faculty, and staff have the skills to fully exploit those resources to change the world for the better.
Minimum Requirements
Bachelor's degree in a related field; or an equivalent combination of education and experience.
5+ years hands-on experience in a production IT infrastructure environment.
Ability to effectively and professionally communicate with customers and colleagues.
Strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors, and alumni.
Ability to work complex prioritized tasks through to completion.
Ability to learn new technologies, processes, and procedures as they become available.
Demonstrated ability to work on multiple projects with constantly shifting priorities.
Ability to clearly document complex technical processes and procedures.
Ability to take direction and maintain a positive attitude.
Experience with a majority of the following technologies:
VMware virtualization.
Windows servers.
Linux servers.
Web servers (Apache, IIS).
Network protocols.
Active Directory design and management.
Storage Area Networks (SANs).
iSCSI SAN connectivity.
Cisco switches.
Cisco ASA firewalls with IPS
Cable management.
Veeam Backup and Replication.
Microsoft WAIK system imaging tools.
Windows Certification Authority.
System Center Configuration Manager 2012 (SCCM).
System Center Operations Manager (SCOM).
Third-party application implementations, support, and upgrades.
Database support and implementation (MySQL, SQL Server).
Capacity management.
Security analysis and tools, such as OSSEC.
Public Key Infrastructure (PKI).
Network security, including VPNs and Cisco Firewalls.
Backup and recovery systems, including deduplication technology, and tape libraries.
Digital production scanners and related imaging devices.
Microsoft Office productivity tools (Word, OneNote, Excel, PowerPoint).
Cloud-based products and services.
Disaster recovery planning and simulation.
5+ years hands-on experience in a production IT infrastructure environment.
Ability to effectively and professionally communicate with customers and colleagues.
Strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors, and alumni.
Ability to work complex prioritized tasks through to completion.
Ability to learn new technologies, processes, and procedures as they become available.
Demonstrated ability to work on multiple projects with constantly shifting priorities.
Ability to clearly document complex technical processes and procedures.
Ability to take direction and maintain a positive attitude.
Experience with a majority of the following technologies:
VMware virtualization.
Windows servers.
Linux servers.
Web servers (Apache, IIS).
Network protocols.
Active Directory design and management.
Storage Area Networks (SANs).
iSCSI SAN connectivity.
Cisco switches.
Cisco ASA firewalls with IPS
Cable management.
Veeam Backup and Replication.
Microsoft WAIK system imaging tools.
Windows Certification Authority.
System Center Configuration Manager 2012 (SCCM).
System Center Operations Manager (SCOM).
Third-party application implementations, support, and upgrades.
Database support and implementation (MySQL, SQL Server).
Capacity management.
Security analysis and tools, such as OSSEC.
Public Key Infrastructure (PKI).
Network security, including VPNs and Cisco Firewalls.
Backup and recovery systems, including deduplication technology, and tape libraries.
Digital production scanners and related imaging devices.
Microsoft Office productivity tools (Word, OneNote, Excel, PowerPoint).
Cloud-based products and services.
Disaster recovery planning and simulation.
Preferred Qualifications
In-depth hands-on skills working with a variety of mature infrastructure technologies.
Experience working with an interdisciplinary team in an academic environment.
Project management experience.
Experience working with an interdisciplinary team on large-scale complex system implementations.
Experience with digital media production and implementation, such as Photoshop, Premiere, media players, kiosks, projectors, and related display technologies.
Experience working with an interdisciplinary team in an academic environment.
Project management experience.
Experience working with an interdisciplinary team on large-scale complex system implementations.
Experience with digital media production and implementation, such as Photoshop, Premiere, media players, kiosks, projectors, and related display technologies.
Additional Information
Located an hour drive to the east of Los Angeles, an hour drive west of Palm Springs and the Coachella Valley, an hour drive east of ocean beaches, an hour and half drive north of San Diego, and an hour's drive south of mountain ski resorts, UCR is located in an area of dramatic landscapes and equally rich cultural traditions. The University is a dynamic, aggressively-developing land grant research institution dedicated to preparing its diverse student body to be successful competitors in the world marketplace of ideas. UCR boasts the first new School of Medicine to open on the West Coast in 43 years; a new School of Public Policy; and the Bourns College of Engineering, ranked 10th in the world according to an international ranking organization.
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.
At UC Riverside we celebrate diversity and are proud of our #8 ranking among the nation for most diverse universities (US News and World Report 2012-13). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
UCR is ranked 46th among top public universities (US News and World Report 2012-13) and is an Equal Opportunity and Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff.
For information about our generous employee benefits package, visit: Employee Benefits Overview
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student the resources to explore, engage, imagine and excel.
At UC Riverside we celebrate diversity and are proud of our #8 ranking among the nation for most diverse universities (US News and World Report 2012-13). Become part of a place that fosters success for all its constituents, students, faculty, and staff, and where work/life balance and campus culture are integral to our way of life.
UCR is ranked 46th among top public universities (US News and World Report 2012-13) and is an Equal Opportunity and Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff.
For information about our generous employee benefits package, visit: Employee Benefits Overview