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Interlibrary Loan Coordinator

Job Number Full/Part Time Schedule Salary
201806110981 Full Time 8AM - 5PM $58,151 - $85,921

Position Information

Under the direction of the Head of Access Services, the Interlibrary Loan Coordinator will perform and supervise daily interlibrary loan (ILL) workflow functions, supervise interlibrary loan student staff, provide public service and patron education, work collaboratively to develop best practices and participate in projects and committees to further streamline and enhance the work of ILL and Access Services.

Minimum Requirements

Demonstrated experience using ILL software and management tools such as Virtual Document eXchange (VDX), OCLC Worldshare, or similar. Experience working with MS Office, email programs and the internet. Ability to learn specialized software.

Demonstrated skill in performing bibliographic verification using online tools.

Knowledge of general library terminology.

Ability to negotiate routine and difficult ILL and library interactions, both within the library and the greater ILL community.

Demonstrated ability to manage and organize varying workloads, establish priorities, and to analyze and manage ILL services.

Strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors, and alumni. Ability to communicate effectively, both orally and in writing.

Experience working with the public in a service oriented environment.

Ability to successfully pass a background check.

Ability to bend, stoop, lift and push loaded book trucks weighing up to approximately 250 lbs.

Preferred Qualifications

Bachelor's degree or equivalent.

Experience participating in or managing a project with long-term implications, or implications for multiple stakeholders.

Experience using Ex Libris Alma for Resource Sharing.

Experience directing the work of others.

Knowledge of the University of California library policies and procedures.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities'air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • Washington Monthly (August 2016) ranked UC Riverside 12th in the nation in its annual University and College Survey.
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  • Education Trust placed UC Riverside 9th in the nation for closing the graduation gap between black and white students by 1.7 percentage points.

  • In QS World University Rankings 2016/2017, UC Riverside's Department of Philosophy is #1 in the world for the frequency with which published papers are cited by other philosophers.

  • U.S. News and World Report Survey (September 2016) ranked UC Riverside 118th overall; earns "Great Schools, Great Prices."

  • Shanghai Jiao Tong University (August 2016) Academic Ranking of World Universities ranked UC Riverside among the top 151 to 200 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

  • U.S. News and World Report's Best Graduate Schools (2016) including:

    • Graduate School of Education - 62nd among ranked schools

    • Bourns College of Engineering - 71st among ranked schools

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

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General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Career OpportunitiesUCR Libraries
Campus StatusMaps and Directions

Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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