Position Details
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Director Information Technology
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 23617336 | Full Time | 8AM - 5PM | $107,200 - $207,200 |
Position Information
Under the direction of the Assistant Dean, provide high-level technical expertise, strategic technology planning, and analytical support to the Marlan Bourns College of Engineering (BCOE); manage the college's IT Shared Service Unit (SSU); monitor program and business process trends and issues, identify the practical implications of new technologies, and relate technical capabilities to the academic program and business goals. This position serves as the information technology lead and director and must be able to perform technical tasks while also overseeing the work of subordinates. Due to the unique and specific technological climate of the college population, BCOE is required to provide its own diverse and creative solutions to address the demands set forth by cutting edge research activities, instructional support, staff support, and general infrastructure that do not fit within the standard services provided by the campus. Manage, plan, staff, organize, and monitor the implementation and operations of the College's central information systems, and in consultation with key stakeholders develop and maintain the College's strategic technology plan. Supervise the daily monitoring of client, server, and network performance. Oversee resolution of hardware and software problems, consulting with external experts for unusual problems. Manage systems to guarantee smooth, ongoing operations. Assist units in developing internal systems to improve security, effectiveness, and efficiency of infrastructure.
The IT Director will lead and coordinate technology and information systems matters across the dean's office, academic departments, and academic programs and centers; identify associated priorities, opportunities, and risks; determine, develop and implement technology-related policies, plans, and operational procedures. The Director will formally report to the Assistant Dean for Administration and Finance and also be accountable to a faculty advisory group.
The IT Director will be responsible for the security of all BCOE computer systems, both physical and network security, and will serve as the primary IET contact for all IT security matters in the College. The Director will be responsible for emergency planning and disaster recovery for all SSU computer systems, and allocation of server and storage space.
The IT Director will work closely with departments and staff to assure continuity of commonly used IT services such as desktop support, IT classroom administration, and web services. The Director will advise department chairs and FAOs regarding recommendations and options for IT infrastructure and delivery of IT services in all areas: research, instructional, and administrative. This includes addressing standard campus and BCOE methodologies and solutions, as well as non-standard, where appropriate. Work with departmental faculty to facilitate the best possible IT solutions for their various research needs.
Assume primary responsibility for the areas of incident management, request fulfillment, access management, and knowledge management. Provide support for other areas, including problem management, change management, information security management, major incident response, risk management, and service continuity management. Support activities are closely coordinated with campus IT units to ensure smooth operation of a highly complex and interdependent environment, and timely response and communication of outages.
This position requires the highest level of technical mastery of computer operating systems, computer services, and hardware on a college-wide scale. Exceptional skills in the area of technical knowledge, leadership, interpersonal communication, project design and implementation, collaboration, task-management, critical thinking, problem-solving, risk-assessment, and innovation while staying current with new technology.
The IT Director will lead and coordinate technology and information systems matters across the dean's office, academic departments, and academic programs and centers; identify associated priorities, opportunities, and risks; determine, develop and implement technology-related policies, plans, and operational procedures. The Director will formally report to the Assistant Dean for Administration and Finance and also be accountable to a faculty advisory group.
The IT Director will be responsible for the security of all BCOE computer systems, both physical and network security, and will serve as the primary IET contact for all IT security matters in the College. The Director will be responsible for emergency planning and disaster recovery for all SSU computer systems, and allocation of server and storage space.
The IT Director will work closely with departments and staff to assure continuity of commonly used IT services such as desktop support, IT classroom administration, and web services. The Director will advise department chairs and FAOs regarding recommendations and options for IT infrastructure and delivery of IT services in all areas: research, instructional, and administrative. This includes addressing standard campus and BCOE methodologies and solutions, as well as non-standard, where appropriate. Work with departmental faculty to facilitate the best possible IT solutions for their various research needs.
Assume primary responsibility for the areas of incident management, request fulfillment, access management, and knowledge management. Provide support for other areas, including problem management, change management, information security management, major incident response, risk management, and service continuity management. Support activities are closely coordinated with campus IT units to ensure smooth operation of a highly complex and interdependent environment, and timely response and communication of outages.
This position requires the highest level of technical mastery of computer operating systems, computer services, and hardware on a college-wide scale. Exceptional skills in the area of technical knowledge, leadership, interpersonal communication, project design and implementation, collaboration, task-management, critical thinking, problem-solving, risk-assessment, and innovation while staying current with new technology.
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree or equivalent combination of education and experience. | Required |
Experience
| Experience | Requirement |
|---|---|
| 8 - 13 years of related experience. | Required |
| Typically 2 - 5 years of experience managing an information technology organization. | Preferred |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
Minimum Requirements
Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment.
Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.
Uses and applies applications Information Technology theories and concepts to manage and provide solutions.
Possesses skills necessary to accomplish department/section objectives and address related problems and issues in an effective manner.
Experience of analyzing buy vs. build procurement for products for effective and efficient technology use.
Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.
Strong knowledge and understanding of service delivery principles.
Thorough knowledge of subject area sufficient for strategic planning, technology assessment and direction.
Requires the ability to gather, organize, and analyze data in the completion of assignments.
Experienced in leading change management activities and managing their impact across the unit or department.
Demonstrated skill in managing technical staff.
Requires a broad working knowledge of the applications programming development function.
Ability to manage a hardware virtualization platform such as VMWare or Hyper-V.
Demonstrated ability to manage a Microsoft Windows domain and perform Windows systems administration tasks.
Familiarity with Cisco network administration, along with key protocols such as 802.1x.
Familiarity with Microsoft Exchange administration.
Demonstrated ability to perform systems administration of Linux or UNIX based systems.
Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment.
Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.
Uses and applies applications Information Technology theories and concepts to manage and provide solutions.
Possesses skills necessary to accomplish department/section objectives and address related problems and issues in an effective manner.
Experience of analyzing buy vs. build procurement for products for effective and efficient technology use.
Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.
Strong knowledge and understanding of service delivery principles.
Thorough knowledge of subject area sufficient for strategic planning, technology assessment and direction.
Requires the ability to gather, organize, and analyze data in the completion of assignments.
Experienced in leading change management activities and managing their impact across the unit or department.
Demonstrated skill in managing technical staff.
Requires a broad working knowledge of the applications programming development function.
Ability to manage a hardware virtualization platform such as VMWare or Hyper-V.
Demonstrated ability to manage a Microsoft Windows domain and perform Windows systems administration tasks.
Familiarity with Cisco network administration, along with key protocols such as 802.1x.
Familiarity with Microsoft Exchange administration.
Demonstrated ability to perform systems administration of Linux or UNIX based systems.
Preferred Qualifications
Experience managing a customer service-oriented IT unit, including website and application development and delivery, systems administration, cyber-safety, and desktop support, of which 3 years, at least, are at an institution of higher education.
Experience planning for disaster recovery and business continuity, and experience documenting and maintaining such plans. banking data.
Experience planning for disaster recovery and business continuity, and experience documenting and maintaining such plans. banking data.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview