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HAPSS IT Supervisor

Job Number Full/Part Time Schedule Salary
23939019 Full Time 8AM - 5PM $96,700 - $140,400

Position Information

The Health and Psychological Student Services (HAPSS) IT Supervisor will oversee all the critical duties of the HAPSS IT staff who support the operation for the Health and Psychological Student Services (HAPSS) electronic medical records and operational applications. This includes but is not limited to Point and Click, Pro-Pharm and other specialized applications. The position builds strong analytical and statistical metrics and measures using integrated healthcare data from varied sources; works with internal and external customers to provide data solutions. Analyzes requirements for systems and interfaces in terms of cost, benefit, timeliness, effectiveness, and regulatory compliance. Exercises judgment in selecting the appropriate course of action and levels of consultation for the problem and issue resolution, and follows procedural requirements for authorization and approval when required.

Budgeted Salary Range is $89,100 to $131,100.

Education

Education Requirements

Degree Requirement
Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training. Required

Experience

Experience Requirement
Minimum of 3 - 7 years of experience in EPIC. Preferred
6 - 10 years of related experience. Required

Special Conditions

Special Condition Requirement
Must pass a background check. Required

Minimum Requirements

Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.
Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s).Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.
Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.
Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.

Preferred Qualifications

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.


The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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