Position Details
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Executive Director of Dining & Hospitality Services
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 26184016 | Full Time | Varies | $107,200 - $207,200 |
Position Information
UC Riverside's Dining and Hospitality Services is recruiting for a new Executive Director. The Executive Director of Dining & Hospitality Services, reporting to the Associate Vice Chancellor of Auxiliary Services, serves as a member of the Auxiliary Services Management Team with senior-level management responsibility for strategic planning, goal setting, organizational development, staff oversight, and budget for Dining & Hospitality Services at UC Riverside. The Executive Director provides leadership and direction to a staff of 165 career (including supervisory, culinary, administrative, general food service) and 800+ students who collectively are responsible for the day-to-day operations which includes Residential Dining halls, Campus Retail Restaurants, Convenience Stores, Catering, Concessions, Summer Conference sales/coordination and Early Childhood Services meal service. Dining & Hospitality Services has an annual operating budget of $36 million with a projected gross revenue of $45 million. Dining provides food service to over 6,700 housing residents on required/optional meal plans, the campus community at large as well as visitors through retail dining, convenience stores and quick/full service restaurants. Hospitality provides year-round catering, event services and summer conference sales and coordination. The position is charged with ensuring delivery of excellent quality, nutritious meals and high level service in a safe and aesthetically pleasing dining environment that meets our diverse campus and external guest clientele. The Executive Director is responsible for the administration, operational and direct management responsibilities, including setting policy, budget development, resource management, quality customer service, and facilities supervision over a broad and diverse set of initiatives related to the delivery of dining services on the UCR campus.
**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment. **
**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment. **
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Advanced degree in related area. | Preferred |
Licenses
| License | Requirement |
|---|---|
| Valid driver's license and clean driving record. | Required |
Experience
| Experience | Requirement |
|---|---|
| Experience with sourcing and specifying food, equipment and supplies and use of formal bidding/award systems. | Required |
| Demonstrated experience in building successful work teams, managing a large staff through levels of supervisors, developing effective working relationships, and providing excellent customer service. | Required |
| Experience with employee and labor relations issues including interpretation of applicable laws, regulations, policies, and contracts. | Required |
| Experience with forecasting, preparation and analysis of operational budgets using on-line financial systems. | Required |
| Food service management experience in an institution of higher education. | Preferred |
| Experience with maintaining simple or moderately complex databases through data entry, data queries and database design modifications. | Preferred |
| Knowledge of UC policy and processes | Preferred |
| 10 - 15 years of related experience. | Required |
| Supervisory experience, preferably in food service industry. | Preferred |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Successfully pass criminal background check. | Required |
| Must possess or obtain a Valid CA Driver License in accordance with the California Department of Motor Vehicles, if driving a university/personal vehicle for university related business. | Required |
Minimum Requirements
Advanced knowledge in food service operations and sanitation regulations.
Advanced effective interpersonal and work leadership and management skills.
Advance computer applications skills.
Advanced verbal and written communication skills in the English language, including active listening, dynamic flexibility, and critical thinking skills, ability to multi-task and ensure effective time management.
Advanced decision making and reasoning skills, and advanced ability to develop original ideas to solve problems, conduct operations analysis and quality control analysis.
Superior communication skills to effectively and professionally communicate with internal and external campus community in a highly professional manner both verbally and in writing. Skill to communicate effectively to discuss improvement, to solve problems, and to follow through with implementing solutions.
Proven skill to work independently, initiating innovative new programs, unit growth, development and change.
Demonstrated leadership, and human resource management skills, knowledge and experience to effectively administer and manage within a diverse and complex organization including recruitment, hiring, evaluation, compensation, time management, training, and safety programs.
Ability to use sound judgment focusing on key issues, weighing priorities, and considering reasonable alternatives prior to making decisions.
Knowledge of food service operations management, including cost control and expense analysis, strategic planning, labor scheduling, production, purchasing, food purchasing, and meal plan control.
Knowledge of financial analysis in food service environment, including developing and implementing budgets for multiple locations.
Advanced effective interpersonal and work leadership and management skills.
Advance computer applications skills.
Advanced verbal and written communication skills in the English language, including active listening, dynamic flexibility, and critical thinking skills, ability to multi-task and ensure effective time management.
Advanced decision making and reasoning skills, and advanced ability to develop original ideas to solve problems, conduct operations analysis and quality control analysis.
Superior communication skills to effectively and professionally communicate with internal and external campus community in a highly professional manner both verbally and in writing. Skill to communicate effectively to discuss improvement, to solve problems, and to follow through with implementing solutions.
Proven skill to work independently, initiating innovative new programs, unit growth, development and change.
Demonstrated leadership, and human resource management skills, knowledge and experience to effectively administer and manage within a diverse and complex organization including recruitment, hiring, evaluation, compensation, time management, training, and safety programs.
Ability to use sound judgment focusing on key issues, weighing priorities, and considering reasonable alternatives prior to making decisions.
Knowledge of food service operations management, including cost control and expense analysis, strategic planning, labor scheduling, production, purchasing, food purchasing, and meal plan control.
Knowledge of financial analysis in food service environment, including developing and implementing budgets for multiple locations.
Preferred Qualifications
Skill in creating spreadsheets, reports and presentations using Word, Excel, Power Point or other software applications.
Demonstrated knowledge and experience with creating performance standards, safety initiatives and incentive programs to increase morale, attendance, and productivity as well as reduce workplace injuries.
Advanced computer skills with menu/inventory management systems and databases to administer and oversee food service systems as well as run a variety of reports to help inform forecasts and decisions-making.
Understanding of food service best practice and requirements on sustainability along with programs that help support continued improvement/education in this area.
Demonstrated knowledge and experience with creating performance standards, safety initiatives and incentive programs to increase morale, attendance, and productivity as well as reduce workplace injuries.
Advanced computer skills with menu/inventory management systems and databases to administer and oversee food service systems as well as run a variety of reports to help inform forecasts and decisions-making.
Understanding of food service best practice and requirements on sustainability along with programs that help support continued improvement/education in this area.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview