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Provider Program Coordinator

Job Number Full/Part Time Schedule Salary
26387962 Full Time 8AM - 5PM $52,100 - $89,700

Position Information

Under the general supervision of the ambulatory operations director, the provider program coordinator is responsible for supporting the administrative needs of the UCR School of Medicine faculty/physician practices to ensure maximum utilization of resources and efficient delivery outcomes. Responsible for coordinating operations of the designated site program will work closely and collaboratively with UCR Health providers. Coordinate and manage provider caseload in collaboration with the patient care team to ensure appropriate and timely admissions and discharges. Support the program by coordinating and participating in the development of physician policies and procedures, inter and intradepartmental relationships, internal and external physician and provider communications and other task to maintain quality patient care and positive experience. The incumbent must have the ability to perform and prioritize multiple tasks and work well with internal and external resources. Ensure compliance with regulatory requirements and revenue cycle activities by guiding timely completion of medical records and charge capture; supports and participates in clinical documentation initiatives. For assigned sites, responsible for the UCR Health provider schedule and day to day staffing and forecasts need to support effective and efficient operations while maintaining maximum labor productivity. Monitors the financial performance of the program and seeks opportunity for improvement; ensure timely renewal of licenses and certifications. Please note: Job requires occasional local travel between UCR sites.

**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment. **


Education Requirements

Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required


License Requirement
Valid Driver License Required


Condition Requirement
A total of six years of related experience can substitute for the bachelor degree. Required


Experience Requirement
Minimum of 2 years of related experience. Required
2 - 4 years of related experience. Required
The two years of experience must include clinical operations setting, practice management, healthcare billing environment, third party payor networks/managed care, and/or healthcare coding/clinical documentation. Required
Prior experience working with healthcare quality measure data. Preferred
Prior experience working in healthcare within an academic setting. Preferred

Special Conditions

Special Condition Requirement
Must possess or obtain a Valid CA Drivers License and insuring a motor vehicle in accordance with the California Department of Motor Vehicles if driving for university related business. Required
Travel Required

Minimum Requirements

Ability to perform all commonly applicable functions in word processing and spreadsheet software. Skills in data management. Ability to use relevant healthcare and clinic operations information technology, including billing systems and medical record documentation.
Strong communication skills; includes verbal, written and active listening. Ability to clearly and concisely communicate clinic rules and regulations.
Proven organizational skills and the ability to effectively manage time and prioritize tasks. Takes initiative. Ability to meet tight deadlines and manage several projects simultaneously, respond rapidly to conflicting priorities, and handle tasks with high degree of accuracy.
Working knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments.
Data analysis, research and reporting skills.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Demonstrated interpersonal skills with diverse staff and patients. Demonstrated ability to develop working relationships within clinical team.

Preferred Qualifications

Familiarity of clinic medical billing practices including coding, billing systems and documentation requirements. Knowledge of ambulatory care clinic practice management including patient care workflows and processes. Demonstrated understanding of medical terminology and clinical knowledge of clinic practice area.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu