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Verification Technician

Job Number Full/Part Time Schedule Salary
26485948 Full Time 8AM - 5PM $49,277 - $69,844

Position Information

Under the supervision of the Assistant Director of Processing, the Verification Technician serves the public and executes various programmatic functions. This position verifies the accuracy of student information as provided on the FAFSA (Free Application for Federal Student Aid) as well as information provided on the Dream Act Application to verify documents according to federal, state and university regulations. This position reviews for verification completeness and obtains additional student information as needed and/or due to conflicting information. This position ensures all requests for financial aid materials and subsequent written communication to the student regarding required documents, eligibility criteria, and miscellaneous communication are handled in a timely manner. Responsibilities require organization of work area, prioritization of workload, and understanding of and ability to use an automated student information system. The Verification Technician is responsible for ensuring that the maintenance of and disposition of records complies with university policies and federal regulations. The Financial Aid Office works with a culturally and economically diverse population. The Verification Technician must be able to interact with students and parents with sensitivity and discretion, maintaining confidentiality at all times. This position requires specialized knowledge of complex federal, state, and university financial aid programs and the ability to process and convey this information accurately and clearly to students and parents. The responsibilities of the position require ability to efficiently and effectively use automated systems, including mainframe, PC, and web-based applications. The incumbent must maintain a high level of organization in the administration of duties. This position must be able to work effectively with frequent interruptions and to adjust priorities as circumstances dictate.

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.

The budgeted hourly range for this position is $21.28 - $22.70. In this recruitment, we will be filling 2 positions.

Education

Education Requirements

Degree Requirement
Minimum 2 years College level coursework or an equivalent combination of education and experience; knowledge and abilities essential to the successful performance of the duties assigned to the position. Required

Experience

Special Conditions

Special Condition Requirement
Overtime Required
Travel Required

Minimum Requirements

Excellent listening skills, patience, and ability to anticipate and respond to the needs of internal and external customers.
Ability to work with a diverse student population.
Proficient computer skills: using Microsoft Office and Outlook programs.
Ability to effectively speak, answer questions, or explain routine or complex information by telephone.
Ability to establish cooperative working relationships and coordinate with other offices or organizations that have an impact on assigned responsibilities.
Excellent customer service including written and oral communications skills.
Ability to exercise sound judgment.

Preferred Qualifications

Ability to interpret and apply federal, state, and UC regulations pertaining to student records, including the Federal Education Rights and Privacy Act (FERPA).

Experience working in a fast pace/call center environment.

Financial Aid experience.

Familiarity with UCR's student information system, particularly the Student Records modules.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.


The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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