Position Details
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Financial Aid Counselor (Hybrid)
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 26493831 | Full Time | 8AM - 5PM | $54,200 - $73,700 |
Position Information
Participates with other counselors, the Assistant Director and Associate Director in the ongoing development and
enhancement of the UCR Financial Aid Office processing system (Banner); presents financial aid information both
on and off-campus to groups of students, prospective students; active contributor to discussions and recommends change when appropriate to better meet the needs to the populations served; use an understanding of the special
needs and problems experienced by students from disadvantaged backgrounds and address these needs by
offering supportive guidance, options and when appropriate, financial assistance. Provide guidance on
supplementary forms and explanations needed to meet individual circumstances; composes correspondence to
students and other clients relative to aid eligibility and office policy and procedures; performs special assignments
and other duties as assigned by the Director of Financial Aid, Associate Director, or Assistant Director.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
The budgeted hourly range for this position is $23.18 - $28.74.
enhancement of the UCR Financial Aid Office processing system (Banner); presents financial aid information both
on and off-campus to groups of students, prospective students; active contributor to discussions and recommends change when appropriate to better meet the needs to the populations served; use an understanding of the special
needs and problems experienced by students from disadvantaged backgrounds and address these needs by
offering supportive guidance, options and when appropriate, financial assistance. Provide guidance on
supplementary forms and explanations needed to meet individual circumstances; composes correspondence to
students and other clients relative to aid eligibility and office policy and procedures; performs special assignments
and other duties as assigned by the Director of Financial Aid, Associate Director, or Assistant Director.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
The budgeted hourly range for this position is $23.18 - $28.74.
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Licenses
| License | Requirement |
|---|---|
| Valid Driver License | Required |
Experience
| Experience | Requirement |
|---|---|
| 2 - 4 years of related experience. | Required |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
| Must possess or obtain a Valid CA Drivers License in accordance with the California Department of Motor Vehicles. | Required |
Minimum Requirements
Ability to apply knowledge of policies to individual situations.
Demonstrates written and verbal communication skills. Active listening skills. Possesses customer service orientation skills.
Problem identification and critical thinking skills.
Ability to work effectively with all levels within the University and develop informal, cooperative relationships among diverse, multifunctional departments; anticipate clients' needs expectations and requirements.
Basic knowledge of policies, regulations, and practices for awarding financial aid.
Experience using complex databases.
Ability to calculate financial aid with attention to detail and accuracy.
Basic knowledge of advising and counseling techniques.
Proficiency with standard office software, internet, and email applications. Basic knowledge of common University-specific computer application programs.
Ability to assess processes and recommend improvements. Good interpersonal skills.
Organizational skills and ability to prioritize work and meet deadlines.
Demonstrates written and verbal communication skills. Active listening skills. Possesses customer service orientation skills.
Problem identification and critical thinking skills.
Ability to work effectively with all levels within the University and develop informal, cooperative relationships among diverse, multifunctional departments; anticipate clients' needs expectations and requirements.
Basic knowledge of policies, regulations, and practices for awarding financial aid.
Experience using complex databases.
Ability to calculate financial aid with attention to detail and accuracy.
Basic knowledge of advising and counseling techniques.
Proficiency with standard office software, internet, and email applications. Basic knowledge of common University-specific computer application programs.
Ability to assess processes and recommend improvements. Good interpersonal skills.
Organizational skills and ability to prioritize work and meet deadlines.
Preferred Qualifications
Working knowledge of the SAVE System.
Ability to exercise advising and counseling skills by analyzing a variety of factors (financial data, family circumstances, social background, academic status, educational goals) and applies knowledge of federal, state, University, and outside agency laws, regulations, and policies to determine students' eligibility for various types of financial aid.
Specialized knowledge of particular programs and verification procedures to include R2T4 and resolution of C comments.
Ability to travel to on and off campus presentations, workshops, and conferences. Ability to occasionally work overtime during peak periods.
Strong experience in professional judgment decisions.
Basic knowledge of University policies, processes, and procedures.
Ability to resolve marital status conflicting information.
Ability to exercise advising and counseling skills by analyzing a variety of factors (financial data, family circumstances, social background, academic status, educational goals) and applies knowledge of federal, state, University, and outside agency laws, regulations, and policies to determine students' eligibility for various types of financial aid.
Specialized knowledge of particular programs and verification procedures to include R2T4 and resolution of C comments.
Ability to travel to on and off campus presentations, workshops, and conferences. Ability to occasionally work overtime during peak periods.
Strong experience in professional judgment decisions.
Basic knowledge of University policies, processes, and procedures.
Ability to resolve marital status conflicting information.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview