Position Details
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Communications and CRM Specialist
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 26579449 | Full Time | 8AM - 5PM | $71,100 - $99,900 |
Position Information
The Communications and CRM Specialist is responsible for supporting the communications and Slate Customer Relations Management (CRM) for the office of Undergraduate Admissions. They will manage a large variety of emails and ensure timely deployment, population management, and reporting. This position will also manage data uploads while maintaining data integrity, create or update event registration forms, inquiry forms, and event portals within Slate CRM while updating documentation and training as needed. The Communications Specialist will also provide support in updating and managing admissions communications for email, print, and web. The Communications Specialist position is a one-year contract position with a possibility of renewal based on funding.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
The budgeted salary range for this position is $64,000 - $80,000.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
The budgeted salary range for this position is $64,000 - $80,000.
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
Minimum Requirements
Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.
Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and/or broad general audiences.
Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications.
Solid written, verbal, interpersonal communications, active listening and political acumen skills.
Knowledge of location protocols and channels for communication internally and externally.
Solid skills to create, develop, and implement comprehensive long and short term strategic communications plans.
Directly related working experience with a CRM tool in a higher education setting.
Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and/or broad general audiences.
Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications.
Solid written, verbal, interpersonal communications, active listening and political acumen skills.
Knowledge of location protocols and channels for communication internally and externally.
Solid skills to create, develop, and implement comprehensive long and short term strategic communications plans.
Directly related working experience with a CRM tool in a higher education setting.
Preferred Qualifications
Knowledge of the organization, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education and/or health sciences.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview