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Workers' Compensation & Disability Management Program Manager

Job Number Full/Part Time Schedule Salary
26726917 Full Time 8AM - 5PM $96,700 - $184,100

Position Information

The Worker's Compensation and Disability Management Program Manager plans, organizes, administers and supervises the campus Workers' Compensation and Disability Management Program, including reviewing and processing claims, participating in settlement negotiations, recommending loss control strategies, ensuring program conformance to applicable laws and regulations, preparing required reports, and monitoring and evaluating the program activities to ensure the delivery of quality services. This position is also responsible for the design, development, overall management and implementation of the University-wide Worker's Compensation program and disability management programs which encompasses: Worker's Compensation, disability management programs, Transitional Return to Work (TRTW) programs, and Work Strong. The position will liaise with Sedgwick CMS (Workers' Compensation Third Party Administrator), Occupational Health, Central Human Resources, EH&S, Risk Management, UC Office of the President Risk and Safety as well as with physicians, nurses, attorneys and state and federal representatives. The incumbent is responsible to stay current on relevant federal and state laws and regulations, such as Americans with Disabilities Act (ADA), CA Labor Codes and CA FEHA, and ensures campus compliance with such laws, as well as campus and system-wide policies governing workers' compensation and disability management. This position is responsible for promoting the health, wellness and safety of of employees while reducing the financial risks associated with injuries and illness. Provides guidance to campus administration regarding development of integrated disability management programs. Will analyze disability data to identify trends in order to implement loss control and loss prevention measures. Oversees case management, through subordinates in assisting employees, managers and supervisors regarding disability matters, including reasonable accommodation and the interactive process. Creates and recommends to campus leadership policy and process improvements regarding University disability issues. Oversees training and education of managers and supervisors regarding disability issues. Coordinates programs and services with other faculty and staff programs.

*This position is eligible for a hybrid working environment of on campus and remote work.*

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.

Education

Education Requirements

Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Certifications

Certification Requirement
Professional certification. Preferred
Certified Rehabilitation Counselor Certification (CRC) or Certified Case Management Certification (CCM) or Certified Disability Management Certificate (CDMS) or Certified Professional Disability Management (CDPM). Preferred

Experience

Experience Requirement
8 - 13 years of related experience. Required
Previous supervisory/managerial experience. Preferred

Special Conditions

Special Condition Requirement
Must successfully pass a background check through the DOJ and FBI. Required

Minimum Requirements

Specialized knowledge and experience in affected program area (workers' compensation, vocational rehabilitation, general liability, professional liability, disability management, et cetera.) and applicable laws.
Broad understanding of costs, benchmarking and best practices as they relate to risk management activities.
Ability to multi-task.
Strong ability to establish and maintain effective working relationships with all levels across the organization, outside vendors and administrators.
Strong management experience and ability to administer complex office that supports services to faculty and staff.
Client services orientation - good listening, critical thinking and analytical skills.
Strong collaborative and communication skills to interface departmental services with other faculty, staff, student and community programs.
Ability to analyze complex issues and provide solutions prior to the escalation of the issue. Will analyze complex issues, evaluate alternatives, problem solve and implement solutions.
Ability to utilize and access computer and appropriate software (e.g. Microsoft Office; Word, Excel, PowerPoint) and job-specific systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Preferred Qualifications

Ability to speak publicly and make presentations to employees, leaders and other stakeholders.

Working knowledge of medical terminology and medical reports and their respective implications for claimant participation in transitional return-to-work assignment(s).

Ability to interpret and apply applicable laws and regulations and to establish and maintain effective working relationships with individuals and groups at all levels of the organization; resolve conflict constructively and develop consensus.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.


The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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