Position Details
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Multimedia and Classroom Technology Operations Supervisor
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 27065184 | Full Time | 8AM - 5PM | $71,100 - $99,900 |
Position Information
The Multimedia & Classroom Technologies Operations Supervisor is responsible for support, processes, and procedures related to managing and maintaining technology in the University’s large venue areas, conference rooms, classrooms, labs, and for event support. This support is inclusive of working collaboratively across the University to define specifications, plan for changes, implement and maintain the technology for the defined use. Additionally, this position will collaborate across schools, departments and within IT to define effective standards, policies, processes and procedures for evaluation, acquisition, and ongoing management and maintenance of University technology spaces and assets to ensure the technology deployed in supported spaces throughout the University is working as designed while continually reviewing and refining documentation and policies for these assets. The incumbent will establish and maintain professional partnership relations with hardware and software vendors which enables early participation in testing and developing projects involving new and emerging technologies. This leader will, at times, represent ITS at campus-wide meetings and represent UCR at system-wide and off-campus meetings, seminars and conferences.
This position is classified as 100% on-site and the maximum budgeted hourly rate for this position is $45.81/hour.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of "Up to Date" Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
This position is classified as 100% on-site and the maximum budgeted hourly rate for this position is $45.81/hour.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of "Up to Date" Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Licenses
| License | Requirement |
|---|---|
| Valid Drivers License | Required |
Certifications
| Certification | Requirement |
|---|---|
| InfoComm CTS first level certification | Preferred |
| Extron AV Associate and Control Professional certifications | Preferred |
Experience
| Experience | Requirement |
|---|---|
| 6 - 10 years of related experience. | Required |
| Experience supervising career and student staff. | Preferred |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
| Public Driving Record | Required |
| Overtime | Required |
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
| Travel Outside of Normal Business Hours | Required |
| Occasional travel for university related business meetings, conferences and/or professional development. | Required |
| Must possess or obtain a Valid CA Driver's License in accordance with the California Department of Motor Vehicles in order to drive either University-owned vehicle or personal vehicle to various sites on UCR's general campus as well as off campus sites (e.g. Palm Desert campus). | Required |
Minimum Requirements
High degree of knowledge of computer, media, and networking technology.
Demonstrated ability to analyze and interpret intellectual property (IP) and copyright-related policies.
Advanced skills in leading all levels of event set up, operation, troubleshooting and technical direction. Advanced skills to develop technical solutions to meet complex user requirements.
Excellent project management organizational and communication skills.
Skills to determine priorities based on knowledge of work area. Self-motivated and works independently and as part of a team. Demonstrated problem solving skills.
Advanced knowledge of technical requirements of events and the technical requirements to execute the projects.
Demonstrated effective interpersonal and communication skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
Advanced skills to determine staffing and scheduling priorities based on knowledge of institution.
Able to learn effectively and meet deadlines.
Advanced understanding of post-production processes including internet-based media distribution solutions.
Advanced understanding of media production methods and equipment and ability to use this information to troubleshoot the most complex systems.
Ability to assess campus or institutional needs for AV IT technology products and design services to meet those needs.
Demonstrated ability to work with others from diverse backgrounds. Advanced customer service and consultative skills to identify and implement required technology solutions.
Demonstrated ability to analyze and interpret intellectual property (IP) and copyright-related policies.
Advanced skills in leading all levels of event set up, operation, troubleshooting and technical direction. Advanced skills to develop technical solutions to meet complex user requirements.
Excellent project management organizational and communication skills.
Skills to determine priorities based on knowledge of work area. Self-motivated and works independently and as part of a team. Demonstrated problem solving skills.
Advanced knowledge of technical requirements of events and the technical requirements to execute the projects.
Demonstrated effective interpersonal and communication skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
Advanced skills to determine staffing and scheduling priorities based on knowledge of institution.
Able to learn effectively and meet deadlines.
Advanced understanding of post-production processes including internet-based media distribution solutions.
Advanced understanding of media production methods and equipment and ability to use this information to troubleshoot the most complex systems.
Ability to assess campus or institutional needs for AV IT technology products and design services to meet those needs.
Demonstrated ability to work with others from diverse backgrounds. Advanced customer service and consultative skills to identify and implement required technology solutions.
Preferred Qualifications
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview