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Graduate Student Affairs Officer

Job Number Full/Part Time Schedule Salary
27866676 Full Time 8AM - 5PM $52,100 - $89,700

Position Information

This position serves as the Graduate Student Affairs Officer for three graduate programs: Hispanic Studies, Tri- Campus Classics, and Comparative Literature and Foreign Languages. Under the general direction of the department Faculty Graduate Advisors, FAO, and Department Chairmen, the incumbent carries out curriculum advising, graduate admissions, recruitment and outreach, student enrichment and academic development activities, student funding (fellowship grants, and academic student employee opportunities), employment and payroll process, enrollment management, matriculation and graduation degree checks, and program reporting and evaluation. Responsible for interpretation and implementation of appropriate policies, regulations, and procedures. Working closely with Comp Lit/Hispanic Studies Cluster FAO, department Chairmen, and faculty to develop short term and long-term goals to meet the advising needs of the growing number of graduate students, identify emerging student affairs, academic student employee, and programmatic issues, and make recommendations for positive outcomes. The major functional areas of responsibility include: 1) Advising and Administration of Continuing Graduate Students; 2) Admissions; 3) Recruitment and Outreach; 4) Financial Support; 5) Program Development and Management; 6) Academic Student Employee Payroll and Onboarding; and 7) Enrollment Management. Must be able to maintain confidentiality and maintain fairness in administering standards and procedures for the programs. Advises faculty, staff and students regarding policies and procedures in all aspects of graduate student affairs. The department is offering a flexible schedule to include remote work and on campus work. This position is a student facing position and will be required to work on campus a minimum of 3 days per week. Subject to change depending on department needs. The budgeted amount for this position is up to $89,700.

**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.**


Education Requirements

Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Master's Degree in related field Preferred


Experience Requirement
4 - 7 years of related experience. Required

Minimum Requirements

Ability to work in a team environment and provide leadership. Ability to maintain confidentiality at all times.
Skills in service orientation, organization, active listening, and critical thinking.
Interpersonal skills.
Knowledge of University processes and procedures, and understanding of University rules and regulations.
Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Advanced writing skills to include independently compose letters, memos, reports, and other written communication for a variety of audiences, using correct spelling, grammar, and composition skills.
Ability to interact and communicate effectively, both orally and in writing, with students, faculty, professional staff, campus administrators, and personnel in various campus departments and maintain cooperative working relationships. Experience in communicating and working with international students with diverse backgrounds. Excellent interpersonal skills including tact, diplomacy, adaptability, and skills in recognizing politically sensitive situations, maintains confidentiality of student records and advisory discussions.
Solid verbal and written communication skills.
Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
Skill in independently researching questions and making appropriate contacts for problem solving. Experience with managing multiple deadlines and interruptions in a detail-oriented environment
Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
Working knowledge of advising and counseling techniques.
Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars.
Ability to multi-task, verbal communication, and written communication skills.
Advanced skills to effectively use current software applications such as MS PowerPoint, Excel, Word, and Access
Ability to interpret and effectively articulate complex policies and procedures, both orally and in writing. Ability to work independently; organizing and prioritizing workload and maintaining strict attention to detail.
Multicultural competencies; ability to work with diverse populations.

Preferred Qualifications

Experience supporting a graduate program in a university environment. Knowledge of applicable federal and state laws such as Federal Educational Rights and PrivacyAct. (FERPA). Knowledge of and experience with University of California policies and procedures of administrative service units (i.e. Graduate Division, Registrars' Office,Academic Senate) and Employment practices, policies, and procedures and their application to graduate students. Demonstrated experience using student records system for articulation, transcript evaluation and degree certification. Experience in using UCR on-line applications such as on-line student information, courses registration, course maintenance, data query, and teaching evaluation systems. Skill in exporting/importing data from or to different software applications and skill in organization, summarizing and analyzing data.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

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University of California, Riverside
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Riverside, CA 92521
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1160 University Ave.
Riverside, CA 92521

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