Position Details
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Director of Retail and Restaurants
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 28899704 | Full Time | Varies | - |
Position Information
UC Riverside's Dining and Hospitality Services is recruiting for the Director of Retail and Restaurants. The Director of Retail and Restaurants will lead, manage, and coordinate the recently renovated Barn restaurant complex and the seven day operations of the retail portion of the department. Key member of the senior management team responsible for quality leadership, service delivery and programs within Dining. Provides direct management to 5 FTE and indirectly supervises over 225 FTE (career, limited, and student employees) while also serving as the point of contact for all third party tenant and corporate contracts. Responsible for operational budgets of approximately $19 million and ensuring expenses are established and appropriately budgeted while focusing on growth, menu and guest service innovation, and operational efficiencies. Plans, directs and organizes daily business management practices for operations, human resources, financial controls, menu and product development and execution, maintenance, and research and development for all facilities. Holds a critical role in unit emergency planning and response as well as serves on the Auxiliary Services emergency team for response and recovery/continuity.
**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment. **
**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment. **
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Licenses
| License | Requirement |
|---|---|
| Valid driver's license and clean driving record. | Required |
Experience
| Experience | Requirement |
|---|---|
| 8 - 13 years of related experience. | Required |
| Supervisory experience, preferably in food service industry. | Preferred |
| Leadership experience in a high volume, customer service driven retail food service operation, to include financial and labor management, policy and procedure development, equipment procurement, maintenance, and repair, menu development, food production and quality control, health and safety, and technology information systems (such as POS and Inventory Management Systems). | Required |
| Experience with managing entertainment events and alcohol sales and service. | Required |
| Experience working with collective bargaining agreements and union represented employees. | Preferred |
| Working knowledge of third party vendor agreements and business operations. | Preferred |
| Experience with forecasting, preparing and analyzing operational budgets using on-line financial systems. | Required |
| Food service experience in a higher education environment. | Preferred |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Successfully pass criminal background check. | Required |
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
| Travel | Required |
| Travel Outside of Normal Business Hours | Required |
| Hired candidate must successfully pass a background check through the DOJ and FBI. | Required |
Minimum Requirements
Excellent and effective interpersonal and work leadership skills to provide guidance to all levels of personnel.
Strong computer applications skills.
Thorough knowledge in food service operations and sanitation regulations.
Thorough verbal and written communication skills in the English language, including active listening, dynamic flexibility, and critical thinking, and ability to multi-task and ensure effective time management.
Excellent decision making and reasoning skills, and excellent ability to develop original ideas to solve problems and perform operations analysis and quality control analysis.
Knowledge of food service operations management, including cost control and expense analysis, strategic planning, labor scheduling, production, specification and meal plan control.
Demonstrated supervisory, leadership and human resource management knowledge to effectively administer and manage within a diverse and complex organization including recruitment, hiring, evaluation, compensation, time management, training and safety programs, and performance standards.
Proven ability to work independently, initiating innovative new programs, unit growth, development and change, and to deal with high pressure and emergency situations.
Strong computer applications skills.
Thorough knowledge in food service operations and sanitation regulations.
Thorough verbal and written communication skills in the English language, including active listening, dynamic flexibility, and critical thinking, and ability to multi-task and ensure effective time management.
Excellent decision making and reasoning skills, and excellent ability to develop original ideas to solve problems and perform operations analysis and quality control analysis.
Knowledge of food service operations management, including cost control and expense analysis, strategic planning, labor scheduling, production, specification and meal plan control.
Demonstrated supervisory, leadership and human resource management knowledge to effectively administer and manage within a diverse and complex organization including recruitment, hiring, evaluation, compensation, time management, training and safety programs, and performance standards.
Proven ability to work independently, initiating innovative new programs, unit growth, development and change, and to deal with high pressure and emergency situations.
Preferred Qualifications
Advance knowledge of computer programs (Word, Excel, & Power Point) and menu and inventory management
systems to administer and manage food service systems and the ability to create spreadsheets, reports, and
presentations.
Knowledge of University systems, policies and procedures and familiarity with a UC campus community, its goals and philosophies.
Knowledge of University systems, policies and procedures and familiarity with a UC campus community, its goals and philosophies.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview