Position Details
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Senior Parking Representative, Enforcement
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 29102553 | Full Time | Varies | $43,577 - $61,032 |
Position Information
UC Riverside's Transportation and Parking Services is recruiting for a full-time Senior Parking Representative for Enforcement operations. The Senior Parking Representative performs the most difficult public contact functions at kiosks, information booths, and parking lots. The Senior Parking Representative also patrols campus parking facilities to ensure compliance with parking rules and regulations, accessibility standards, and safety protocols. Information about our Transportation and Parking Services can be found here: https://transportation.ucr.edu/. The successful applicant will work each shift during the training period and long-term shift assignments will be based on coverage needs and in accordance with the Collective Bargaining Agreement. Day Shift is currently Monday - Friday, 6:30 am - 3:00 pm, Night Shift is currently Monday - Friday, 2:00 pm - 10:30 pm, and each may include weekend and event overtime coverage as needed.
**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment.**
**As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment.**
Education
Licenses
| License | Requirement |
|---|---|
| Valid Drivers License | Required |
Certifications
| Certification | Requirement |
|---|---|
| Basic First Aid and/or CPR certification. | Preferred |
Experience
| Experience | Requirement |
|---|---|
| 6 months related working experience, preferably in communicating with the public providing information and instruction. | Required |
| Previous experience interpreting code compliance. | Preferred |
| Previous experience with parking, security, or event management industry. | Preferred |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Public Driving Record | Required |
| Overtime | Required |
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
| Employment and/or continued employment is contingent on a satisfactory background check. Must possess or obtain a Valid CA Drivers License in accordance with the California Department of Motor Vehicles. Must participate in the campus DMV pull system. | Required |
Minimum Requirements
Ability to communicate with ordinary dispatch communications received over a 2-way radio and to learn and use appropriate radio-code language. Ability to use computers, hand-held electronic devices and automated tracking systems used in capturing, retrieving and transmitting parking, vehicle and citation data.
Demonstrated verbal communication skills to communicate with customers using appropriate tone of voice, vocabulary, and clarity of expression. Ability to interact respectfully with a diverse public. Ability to handle sensitive situations with tact and confidentiality. Ability to exercise sound judgement and remain calm during emergencies. Ability to interpret parking policies and enforce them equitably.
Environmental requirements: ability to work outdoors for extended periods of time in extreme and inclement weather conditions ranging from high heat with humidity, to freezing, rainy, windy and/or dusty conditions. Ability to work in conditions with excessive noise due to campus community activities and events. Ability to safely work around moving vehicles, machinery and/or equipment.
Ability to meet deadlines and deliver services on time as promised. Ability to work successfully as part of a team. Demonstrated initiative, flexibility, and organizational skills. Demonstrated time management skills; ability to use time correctly and professionally within University policy while keeping departmental goals and objectives in mind.
Ability to read, write and perform basic mathematical calculations (addition; subtraction; multiplication; division). Ability to follow verbal and written communications and instructions in English. Ability to understand, interpret and follow safety policies and rules.
Ability to draft accurate and descriptive daily logs and reports, to write neatly, and to accurately and concisely compose and key enter citations which include such information as time, place, direction, vehicle description, permit status and the specific compliance process undertaken.
Physical requirements: ability to walk and stand for various durations, up to a full 8 hour shift, walking over uneven surfaces, around moving and parked vehicles, and hilly terrain. Ability to bend, kneel, stoop, squat and sit; ability to lift and carry objects such as parking barricades, cones and immobilization devices weighing up to 40 pounds.
Demonstrated verbal communication skills to communicate with customers using appropriate tone of voice, vocabulary, and clarity of expression. Ability to interact respectfully with a diverse public. Ability to handle sensitive situations with tact and confidentiality. Ability to exercise sound judgement and remain calm during emergencies. Ability to interpret parking policies and enforce them equitably.
Environmental requirements: ability to work outdoors for extended periods of time in extreme and inclement weather conditions ranging from high heat with humidity, to freezing, rainy, windy and/or dusty conditions. Ability to work in conditions with excessive noise due to campus community activities and events. Ability to safely work around moving vehicles, machinery and/or equipment.
Ability to meet deadlines and deliver services on time as promised. Ability to work successfully as part of a team. Demonstrated initiative, flexibility, and organizational skills. Demonstrated time management skills; ability to use time correctly and professionally within University policy while keeping departmental goals and objectives in mind.
Ability to read, write and perform basic mathematical calculations (addition; subtraction; multiplication; division). Ability to follow verbal and written communications and instructions in English. Ability to understand, interpret and follow safety policies and rules.
Ability to draft accurate and descriptive daily logs and reports, to write neatly, and to accurately and concisely compose and key enter citations which include such information as time, place, direction, vehicle description, permit status and the specific compliance process undertaken.
Physical requirements: ability to walk and stand for various durations, up to a full 8 hour shift, walking over uneven surfaces, around moving and parked vehicles, and hilly terrain. Ability to bend, kneel, stoop, squat and sit; ability to lift and carry objects such as parking barricades, cones and immobilization devices weighing up to 40 pounds.
Preferred Qualifications
Knowledge of UCR transportation systems.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview