Position Details
View All Details Back To Current Job Opportunities Position Closed
Residency and Fee Coordinator
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 26496703 | Full Time | 8AM - 5PM | $59,000 - $81,200 |
Position Information
Operating as a member of the Office of the Registrar, the Residency and Fee Coordinator works with federal, state, and UC regulations, including the UC Residency Policy and Guidelines. The incumbent provides excellent customer service to students, parents, alumni, and staff with responsibilities that include: 1) determining residency for tuition purposes by exercising independent evaluation and authority for all student classifications. This includes engaging with other UC campuses and the Office of General Council related to policy and procedure interpretations and changes; 2) conducting quarterly fee testing and serving as the expert point of contact for fee adjustments and problem resolution in coordination with Student Business Services and Financial Aid; 3) coordinating the appeals process for tuition and fees refunds and retroactive residency determinations; 4) assisting with the maintenance of academic records processing and verification requests; and 5) using appropriate research and independent judgment when responding to student inquires related to residency, fees, withdrawals, refunds, academic dismissals, verification and other records issues.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
The budgeted hiring range for this position is $53,000 - $75,800. Please note that submission of a cover letter is required for consideration for this position.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
The budgeted hiring range for this position is $53,000 - $75,800. Please note that submission of a cover letter is required for consideration for this position.
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Experience at a moderate skill level with MS Office (Excel, Word, Outlook), the internet, and other web-based software. | Required |
| Experience reviewing and interpreting detailed financial transactions. | Required |
| Experience making UC residency determinations | Preferred |
| Experience with Ellucian's Banner Student Information System | Preferred |
| Experience interpreting and analyzing complex rules and laws, particularly the interpretation of UC Residency Policy and Guidelines. | Preferred |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Travel | Required |
Minimum Requirements
Strong ability to establish and maintain cooperative relationships with campus departments, UC campuses, and external agencies.
Ability to apply thorough knowledge of policies to a variety of individual situations. Recommends procedures to ensure compliance in a diverse learning community.
Strong written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills.
Working knowledge and demonstrated ability to use complex databases.
Strong problem identification, critical thinking, and problem solving skills; judgment and decision-making ability. Ability to assess processes and implement improvements.
Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions.
Strong organizational skills and ability to prioritize work and meet deadlines.
Thorough knowledge of policies, regulations, and practices with student records services.
Thorough knowledge of advising and counseling techniques.
Thorough knowledge of particular Registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency).
Ability to apply thorough knowledge of policies to a variety of individual situations. Recommends procedures to ensure compliance in a diverse learning community.
Strong written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills.
Working knowledge and demonstrated ability to use complex databases.
Strong problem identification, critical thinking, and problem solving skills; judgment and decision-making ability. Ability to assess processes and implement improvements.
Ability to work with people from diverse cultures. Utilizes excellent constituent service skills with all interactions.
Strong organizational skills and ability to prioritize work and meet deadlines.
Thorough knowledge of policies, regulations, and practices with student records services.
Thorough knowledge of advising and counseling techniques.
Thorough knowledge of particular Registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency).
Preferred Qualifications
Thorough knowledge of common University-specific computer application programs and productivity software.
Thorough knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information.
Thorough knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information.
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview