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Interlibrary Loan Supervisor

Job Number Full/Part Time Schedule Salary
27294505 Full Time 8AM - 5PM $59,000 - $103,400

Position Information

Supervises students and Library Assistants who are performing routine and / or largely operational duties as part of the overall operations of a library. Responsible for day-to-day operations. Provides technical guidance and resolves issues such as general communications and complaints, processing materials, and bibliographic checking.

This position is designated as a Mandated Reporter and will be required to complete trainings and comply with CANRA. Must pass FBI/Department of Justice background check.

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.


Education Requirements

Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required


Experience Requirement
Experience using OCLC WorldShare ILL and Tipasa products. Preferred
Experience using Ex Libris' Alma and Primo products. Preferred
6 - 10 years of related experience. Required
Previous supervisory/managerial experience. Preferred

Special Conditions

Special Condition Requirement
PC, laptop, scanner, plotter, printers, public computer terminals, photocopier, telephone, and standard office equipment. Required

Minimum Requirements

Knowledge enabling the performance of a full range of specialized duties in a functional area or specialized subject matter field; advanced problem solving and decision-making ability.
Effective supervisory and organizational leadership skills.
Demonstrated knowledge of interlibrary loan policies, procedures, and best practices within an academic research institution.
Self-management skills, including: ability to perform with frequent interruptions, ability to perform under conditions of a fluctuating workload, ability to set priorities that accurately reflect the relative importance of job responsibilities.
Demonstrated interpersonal and communication skills, with the ability to interact diplomatically and in a positive manner, and to understand, support, and communicate organizational goals, policies, and procedures to UC faculty, staff, students, and members of the general public.
Skill in gathering, analyzing and reporting workflow statistics and tracking budgets. Analyze statistics to assess impacts and trends. Use statistics to make data driven decisions.
Ability to effectively supervise personnel.
Demonstrated leadership skills and ability to provide work direction, coaching, and mentoring; foster work within a team framework, participate in group discussions regarding systems, procedures, and goals for the department.
Knowledge of copyright law as it pertains to interlibrary loans.
General knowledge of library practices and procedures; problem solving skills.
Ability to foster a respectful, cooperative, professional and courteous environment, maintain confidentiality, and employ tact and diplomacy.
Demonstrated ability to utilize productivity tools such as email, spreadsheet, and written documents such as the Microsoft suite or google drive products.
Ability to perform accurate, detailed work.

Preferred Qualifications

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Career OpportunitiesUCR Libraries
Campus StatusMaps and Directions

Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu