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Director, Constituent Management and Technologies

Job Number Full/Part Time Schedule Salary
28398314 Full Time 8AM - 5PM $107,200 - $157,200

Position Information

*Campus presence required with hybrid accommodations.* The Director, Constituent Management and Technologies (CMT) oversees University Advancement's (UA's) information technology, data management, and data integrity efforts and serves as a leader in UA's data-driven culture with a focus on customer service. The Director is responsible for strategically designing and deploying state-of-the-art application platforms, data integration, and business intelligence strategies that meet UA objectives. The Director and the CMT team (6 full-time staff and 1 student worker) work with all departments and customers relating to University Advancement to propose, test, and implement business processes, procedures, and guidelines with a focus on adopting a "best practice" model. The Director will solicit, understand, and document the customer's IT and data requirements, processes and workflows. They will provide leadership to UA, partner with the UCR ITS community, and provide business systems best practice recommendations, training on system applications, and project management expertise. They will oversee the life cycle of changes to business systems and prepare detailed reports for users and customers. The Director will work with developers to create the functional specifications that meet those requirements and serve as a subject matter expert to the UA leadership team. This includes providing quality and timely business solutions and recommendations to key customers. This position requires an experienced business analyst who can partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions and recommendations.

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment.

The budgeted amount for this position is up to $125,000.


Education Requirements

Degree Requirement
Bachelor's degree or equivalent work experience with an emphasis in computer science, data processing, computer information systems, or in a related field. Required
Advanced Degree Preferred


Experience Requirement
8 - 13 years of related experience. Required
Previous higher education experience. Preferred
Previous supervisory/managerial experience. Preferred
Typically 2 - 5 years of experience managing an information technology organization. Preferred

Special Conditions

Special Condition Requirement
Must pass a background check. Required

Minimum Requirements

Proven critical thinking, persuasion/negotiation, mentoring, leadership/management, problem solving, human resources policies and procedures relating to management responsibilities.
Requires knowledge of business analysis function.
Demonstrated verbal and written communication, quantitative and analytical skills.

Preferred Qualifications

Advanced skills and methodologies associated with process and software design, modification and implementation.

Demonstrated skill in managing technical staff.

Advanced knowledge of business and process analysis functions.

Knowledge relating to the design of processes and software across the organization.

Demonstrated ability and knowledge leading projects associated with the use of integrated student information systems.

Advanced knowledge of Raiser's Edge and Financial Edge databases.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

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University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
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