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Systems Trainer & Improvement Specialist

Job Number Full/Part Time Schedule Salary
28798390 Full Time 8AM - 5PM $59,000 - $92,300

Position Information

Serves as trainer and subject matter expert to develop training staff personnel. Assists with developing a regular outreach & training schedule to the SOM to mitigate changes of financial & applications restructures with lmpact23. The lmpact23 program is a multi-year initiative that will transform the way UC Riverside transacts, develops budgets, tracks spending/revenue, and performs financial reporting. The program's focus is to implement the UC mandated Common Chart of Accounts (CCOA), standardize business processes, and replace existing financial systems with new, cloud­based applications that include Concur Travel & Expense, Kuali Sponsored Programs, and Oracle. Assists with executing and analyzing quality plan and management mechanisms and monitors center delivery quality to enhance customer satisfaction and service experience. Collaborates with training resources to develop a regular outreach schedule to the SOM to mitigate changes of financial & applications restructures with IMPACT23. Involves monitoring the performance, quality and traffic operations for a service center. Assists with monitoring the application of the traffic function, including policy and procedures, operating structure, and information flow. Suggests recommendations to a team in achieving maximum efficiency of productivity for the department. Recommends solutions for monitoring performance and ensuring quality. The incumbent will independently research, formulate and present data analysis, reports and recommendations to management both orally and in writing. Must be able to work under the pressure of constantly changing priorities, unanticipated urgent demands, and multiple tasks. The budgeted hiring range is up to $78,000.

*** As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment. **


Education Requirements

Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required


Experience Requirement
2 - 4 years of related experience. Required
Experience building training for Oracle Cloud Financials. Preferred

Minimum Requirements

Working knowledge of functional area and understanding of how training may impact other areas.
Good verbal, written and interpersonal communication skills and good presentation skills.
Working knowledge of delivering training programs and of other areas of human resources.
Good skills in delivering training programs.
Working knowledge of adult learning theories and education methodologies.
Good analytical skills to understand how business needs can be addressed through the design and delivery of training programs.
Working knowledge of conducting needs assessment.
Familiar with current training programs and trends.
Working knowledge of organizational policies and procedures.
Working knowledge and skills with relevant business software systems; i.e., Word, Excel, Access, PowerPoint.
Strong project management skills for planning, executing, identifying complex problems and related information to develop and evaluate options.

Preferred Qualifications

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

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General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu