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Sr. Administrative Director, Student Health Services

Job Number Full/Part Time Schedule Salary
29940120 Full Time 8AM - 5PM $118,800 - $233,200

Position Information

Under the general direction of the Associate Vice Chancellor for Health, Well-being, and Safety (HWS), the Student Health Services Sr. Administrative Director (SHS-AD) is responsible for providing strategic leadership, administrative management, and a holistic, comprehensive model of healthcare and wellness services for a campus of approximately 25,000+ undergraduate and graduate students. This incumbent directs all administrative aspects of Student Health including planning, organizing, conceptualization, development and management of Student Health Services. The SHS-AD directs department operations, provides strategic guidance for credentialing services, front desk and insurance, IT support, and revenue generation, while informing the AVC-HWS of issues related to managerial, financial or political significance. Additionally, the SHS-AD [in concert with the Chief Medical Officer (CMO)], is responsible for providing the campus with health leadership on known and emerging issues relevant to the health and well-being of students. SHS-AD establishes and maintains student health and health care policy for the University, and is responsible for setting health related priorities and allocating resources for student health and services in accordance with the mission and goals of the Division of Health, Well-being, and Safety, and the academic mission of the University. This role is critical to ensuring SHS delivers high quality, efficient, cost-effective, and coordinated services that are responsive to and appropriate for the needs of UCR Students, the Student Health staff, the UCR community. This incumbent is responsible for ~$12M budget and several FTE (direct reports). The Student Health Center is fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and an institutional member of the American College Health Association.

**This position has been designated for a Career Ladder recruitment, which means the hiring department can recruit and fill this role at different levels within the position classification series. This position is currently posted as a Sr. Administrative Director, Student Health Services (job # 29940120) and Administrative Director, Student Health Services (job #29379299). Applicants are encouraged to review both positions to determine the best match for their experience. All applicants will be assessed based on the minimum requirements for the level(s) for which they applied. If you wish to be considered in both pools or are unsure, please apply for both positions.**

**Please be advised that applicants are required to submit a cover letter and resume for full consideration. Candidates may be required to provide a work sample and/or conduct a presentation as a part of the recruitment process.**

The salary range for the Sr. Administrative Director, Student Health Services is $114,700 - $224,700 annually. The expected pay scale for this position is up to $178,000 annually. We base placement within these ranges on the individual's qualifications as they relate to this position.

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment.


Education Requirements

Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Advanced degree. Preferred
Advanced degree with a focus on business administration, public health, health care services and/or health care management, or related field. Preferred


Experience Requirement
8 - 13 years of related experience. Required
Effective oral and written communication skills, including the ability to facilitate open discussions and write clear and concise reports; strong leadership and interpersonal skills, and the ability to collaborate and respond to multiple constituencies and make meaningful connections within and outside the department/ university. Required
Experience in providing sound judgment and guidance, to staff involved in crisis intervention for a broad range of presenting problems and constituencies. Preferred
Experience operating a college-based health care facility. Preferred
6 - 8 years of management experience in a large healthcare or ambulatory setting. Experience setting health-related priorities and allocating resources, and making high-level, complex, independent decisions. Required
Experience with administrative clinical operations and working with diverse staff and demonstrated cultural competence. Required
Experience developing performance measures to demonstrate impact of services on patient health outcomes. Preferred
Previous supervisory/managerial experience. Preferred
Experience with establishing administrative practices and procedures in a clinical facilities setting. Required
Ability to understand, articulate, integrate, and implement the public health and crisis assistance models and current standards of professional practice and licensure. Preferred
Demonstrated applicable experience in a community health care and/or ambulatory health care setting. Preferred

Special Conditions

Special Condition Requirement
Travel Required
Travel Outside of Normal Business Hours Required

Minimum Requirements

Embracing of innovative approaches to advance healthcare delivery and practice.
High emotional intelligence and humility, and a commitment to the highest ethical and professional standards.
Must have project management and organizational leadership skills.
Demonstrated success in clinical administration, including staff management.
Must be computer literate.
Commitment to quality improvement in practice including measurement, data analytics.
Must be able to collaborate with medical staff members and others across campus, both internal and external, at all levels in the organization on matters of significance.
Must be able to plan and implement new and revised programs.
Awareness of and sensitivity to racial, cultural, religious, gender, and sexual orientation diversity.
Excellent skills in providing and managing the delivery of medical care services to a diverse client population. Excellent written and verbal communication skills to communicate effectively with students, faculty and staff at all levels in the organization, business partners and the medical community.
Thorough knowledge of clinical operations. Thorough knowledge associated with managing multiple medical care units and establishing operational efficiencies. Thorough knowledge of health care delivery systems. Thorough knowledge of campus policies, programs and initiatives relating to Health Care services provided to students, faculty and staff.
Thorough knowledge of HR-related policies and procedures. Knowledge of union contracts and preparation of contract negotiations, in consultation with Human Resources.
Thorough knowledge of budget/fiscal related processes.
Position must be able to establish priorities, goals and objectives and timelines for achievement of goals.
Excellent skills needed to interact effectively with outside contact of significance. Excellent decision-making, analytical, problem solving and critical thinking skills.
Position must be able to manage fiscal and HR resources.
Must be able to plan and implement new and revised programs.

Preferred Qualifications

Understanding of young adult contemporary healthcare issues and the skills to work effectively with a college-age population, international students, faculty and staff.

Skill in effectively leading a complex organization in a higher education health care setting.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.

  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020

  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.

  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019

  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings

  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Description Details

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