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Director, Highlander One-Stop
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 31260896 | Full Time | 8AM - 5PM | $78,700 - $111,900 |
Position Information
The Director of the Highlander One-Stop is a key leadership role reporting directly to the Associate Vice Chancellor of Enrollment Services, responsible for providing integrated student services related to Financial Aid, Student Accounts, Registrar, Undergraduate Admissions, and Summer Sessions with future consideration to expand the service model to include other key campus departments. This position requires a dynamic and strategic individual who can drive student success by streamlining administrative processes, providing exceptional customer service, and fostering collaboration among various departments. The Director will play a pivotal role in ensuring a seamless and efficient experience for students from admission through graduation, contributing to the overall success and retention of students.
The budgeted hourly/salary range for this position is $78,700 - $111,900 annually.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Must successfully complete a background check through the University's background check agency prior to your start date, and a fingerprint check through the Department of Justice and Federal Bureau of Investigations.
The budgeted hourly/salary range for this position is $78,700 - $111,900 annually.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Must successfully complete a background check through the University's background check agency prior to your start date, and a fingerprint check through the Department of Justice and Federal Bureau of Investigations.
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience
| Experience | Requirement |
|---|---|
| 8 - 13 years of related experience. | Required |
| Previous supervisory/managerial experience. | Preferred |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Occasional travel for university related business meetings, conferences and/or professional development. | Required |
Minimum Requirements
Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do.
Skills in monitoring/assessing people, processes or services, to make improvements.
Ability in problem identification, reasoning.
Ability to develop original ideas to solve problems, persuade others, and lead.
Advanced knowledge of advising and counseling techniques.
A commitment to diversity, equity, and inclusion in all aspects of student support and service delivery
Skills in monitoring/assessing people, processes or services, to make improvements.
Ability in problem identification, reasoning.
Ability to develop original ideas to solve problems, persuade others, and lead.
Advanced knowledge of advising and counseling techniques.
A commitment to diversity, equity, and inclusion in all aspects of student support and service delivery
Preferred Qualifications
Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Background in admissions, financial aid, registrar, and student billing
Demonstrated leadership experience in managing teams and fostering a collaborative work environment
Strong understanding of student success initiatives, retention strategies, and best practices in higher education
Proficiency in data analysis and utilization of technology to enhance operational efficiency
Knowledge of relevant regulations, compliance, and legal requirements within higher education administration
Ability to manage multiple priorities, work under pressure, and adapt to changing circumstances
Demonstrated ability to lead a department through change, including the integration of new student services and continual evaluation and enhancement of business processes
Professional and collaborative communication style inclusive of networking and relationship development. Sound philosophy of team development, strategic visioning and execution, inclusivity and understanding of people from many diverse backgrounds, creative problem-solving skills, and strong work ethic
Background in admissions, financial aid, registrar, and student billing
Demonstrated leadership experience in managing teams and fostering a collaborative work environment
Strong understanding of student success initiatives, retention strategies, and best practices in higher education
Proficiency in data analysis and utilization of technology to enhance operational efficiency
Knowledge of relevant regulations, compliance, and legal requirements within higher education administration
Ability to manage multiple priorities, work under pressure, and adapt to changing circumstances
Demonstrated ability to lead a department through change, including the integration of new student services and continual evaluation and enhancement of business processes
Professional and collaborative communication style inclusive of networking and relationship development. Sound philosophy of team development, strategic visioning and execution, inclusivity and understanding of people from many diverse backgrounds, creative problem-solving skills, and strong work ethic
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview